Address: | 47 W 5th Ave, Eugene, OR 97401, USA |
Phone: | +1 541-342-3624 |
Site: | centralreprographics.com |
Rating: | 4.1 |
Working: | 8:15AM–5PM 8:15AM–5PM 8:15AM–5PM 8:15AM–5PM 8:15AM–5PM Closed Closed |
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Scarlett P
I took five decorative posters to Central Print to be laminated. I had to sign something saying that lamination was at my own risk, which I understand. Four posters came out perfectly but one was laminated with a crease in it. Totally unusable. I understood that it could not be re-laminated and that I essentially lost my poster. I wasnt rude about it, but I asked for a refund for that one poster to be laminated, which was $12. They refused, saying the lamination was done at my own risk. I said that I understood that my artwork was lost but that I should not be charged for a job not done. They just did not get it. For $12 they could have had a repeat customer (I have more things to be laminated). Instead, they have an unsatisfied customer who will take her business elsewhere and they are left with a bad review about their policies. Worth $12? I doubt it. Whoever makes these decisions at Central Print has no clue how a good business should be run. In case they are reading this review and want to be better in the future, heres what a good business would have done: First, noticed the error, pointed it out to me, and apologized. Central Print waited for me to find it and never apologized for anything. Second, a good business would not have charged me for the bad job and would have given me a discount on the rest of what I purchased. They did not offer and when I asked solely for a refund on the bad job, they refused to give it.
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Anonymous User
I worked with Central for 21yrs in the law field and we couldnt have made it without them. Whether it was copying, blowing up photos on poster board for exhibits as well as all that goes with preparing for trial. They handled all our in house printing needs from business cards, envelopes, stationary etc. I currently work in a different field and have once again utilized Centrals Services and have saved our current company thousands of dollars by bidding everything as its come due for printing. This has transpired over a six year period and they continually come in at lower pricing. Their service is hands down the best Ive every worked with and would highly recommend them. Central has never missed a due date,(27 years Im talking) and they handle our rushes as they come when needed and they get it done! Does not get any better than that!!!
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AnonymousMusic
This shop refused to do business with me because I am a mobile designer, and not an official resident of Eugene. I offered every courtesy, including paying ahead of time for my project, and having it picked up by my staff member who IS a Eugene resident. They refused. I called another printer in the same neighborhood, and they handled my project within 1 day. I was told various things like "this is our policy" and "its how our system is set up". Im running a national campaign from the midwest, and its 2017. Sorry, I cant stop in personally and say hello!
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pamala enberg
I was delighted with the wonderful service ethic at Central Print. Every time I walked in the door or called on the phone, employees went the extra mile to help me quickly and courteously. My project was rather unusual and I was able to confer directly with the graphic designer who was helpful beyond measure. As a fine artist, I will never hesitate to do business with Central Print and feel confident in recommending this business establishment to any friend with a printing project to complete.
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Chad Dannen
I purchased a new large format copier from Central Blueprint a few months ago, Ben Cox is my rep and was a breath of fresh air when it came to the sales process. He is honest and very prompt. When I had questions about operating the new machine he came right out same day, (more than once) Today I called for paper and it was delivered in just over 30 minutes. This company really understands customer service.
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Madison Skriver
After having my final Kinkos fiasco, I decided to try something local and small in scale; Central Print was a stellar choice. I was helped promptly and greeted with friendly service. My order was done at the expected time and looked fantastic (a print made from an original art work). The quality of work was excellent, and in the same price range at Stinkos. Thanks guys!!!
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Zak Johnson
Central Print did a good job for me. The price was fair, and the work they did was of very good quality. Ive read some complaints about them, but I avoided any mistakes or miscommunication with them by being clear with exactly what I wanted and not accepting anything less. They did take a little more time than I wanted them to on the job, but it was worth the wait.
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Suzanne Gorham
The service I have received from Central Print has been outstanding. Their effort to accommodate last minute requests is second to none. And of great importance to me, in the rare instances where there has been a mistake, they go above and beyond to make it right. In my experience, we have never missed a deadline - I can trust Central Print to deliver.
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mckenzie farrington
Rating four stars because I had one bad experience with them where they were short with me and forgot to call me with my printing job. Once they realized that I never got a call they gave me the print for free and were very professional and kind about it. Overall I would recommend Central Print.
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Anonymous User
I went there to do copies for a business Im starting and the prints came out so blurry that theres no way i could use them. they re-did the copies AT MY OWN EXPENSE! Im very strapped for cash and i should have taken my business to a place that is capable of making a decent copy.
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Chase Williams
They can be extremely busy here and some of the front room staff is not so helpful - however if you can speak with the graphic designers themselves they are very helpful and excellent at what they do - the quality is high.. The prices are leaning towards the expensive side.
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Kenny Weigandt
I work for a medium sized company, and whenever possible, I send projects to Central Print. They always hit deadlines, the quality is always exceptional, and Ive enjoyed every person Ive met over there. When it comes to large scale printing, theyre the best.
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Anonymous User
They do a quality job of printing but their business in general is unorganized and their communication skills are terrible. What not recommend them for that reason alone.
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Roman Anderson
We use central print for all our prints. I wish I didnt have to rush every job, but every time they come through. Highly reccomend them, a great crew!
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Anonymous User
Unfriendly service, poor quality product, over priced, extremely slow service.... I will NEVER go back to Central Blue again!
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Jason Saunders
Great service... very professional! Great job getting me what I needed to make my sign.
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Guaranty RV Super Centers
Central Print does a fantastic job for Guaranty. Michelle is a pleasure to work with.
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Todd Boles
there very attentive for my business and pleasant to deal with I like them very much
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Ben Oom
Friendly and fast staff. Definitely keeping them in mind for the future
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Deb Elliott
Excellent Printer