Address: | 1005 Abernethy Rd, Oregon City, OR 97045, USA |
Phone: | +1 503-657-3919 |
Site: | royalflushplumbingco.com |
Rating: | 4.6 |
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Zenab Amin
I have had 2 negative experiences with Royal Flush, particularly with regard to professionalism. Last year, we called them for replacement of the water line to the house: The new water line initially failed inspection because they did not use silicone at the entry into the foundation. They addressed the issue, but we experienced significant leaking from this hole, causing our sump pump to fail and flood our basement. They then patched the hole with globs of hydraulic cement, which stopped the leak. Recently, we called them to repair a leaking cold water shutoff valve on our laundry sink and to permanently remove the toilet in the laundry room: - The plumber arrived 30 minutes late; we were charged for 4 hours, though work was only done for 3.5 (and much of the time was spent replacing the hot water shutoff valve, which they recommended doing, and it turned out to be more difficult than expected). - After running out of time, the plumber called someone else to finish the job. The guy finishing the job apparently used one of our towels to clean up the cement he poured where the toilet was removed, and then tossed the ruined towel behind the water heater. - Although I warned the first plumber against it, one of them let out my indoor-only cat, who needs insulin injections twice a day. She could have died if I had not found her and brought her back inside. - For some reason, they turned off the circuit breaker to the hot water heater, which we didn’t realize until we all got cold showers the following morning. I was given a small discount afterward, but I won’t be calling them again.
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Katherine Mayo-Sorensen
4.5 stars Ricardo came out to do our plumbing job today. He was so friendly and upbeat, a really nice person to have working in our home. He took his shoes off every time he came in and out of the house, and was very polite. The job took less time than I expected, and I was very happy with that. He cleaned up, explained how the new parts work, and went on to his next customer. I had a 2 hour window in which he was expected to arrive, but a half hour before that window closed, I had a call from the office saying hed be a little late. I wish I had known earlier so I could have done something more with my day, but overall, that wasnt enough to take away a star from my rating. The office scheduler was very friendly. We both had forgotten the date and scheduled the job for a holiday. She called me back and got me in the first available time slot on the next day they were open. I am glad I found a plumbing company that I can call on if needed.
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Gina C
Ricardo and his assistant came out yesterday to fix my plumbing issue (formerly my biggest concern in our new house). He pinpointed the problem, fixed it, and also checked out all my other plumbing concerns in the house(and fixed a few things). They were in and out in less than 35 minutes and my final bill was slightly less than the low end of the estimate for just the initial problem, which was a nice bonus! I dont know if all plumbers are like this, but it was like watching surgery (Glue. Pipe, 3, 3 and an eighth, etc) . They really had a system down to get things done quickly and didnt mess around! I would recommend.
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Baddog F
I had Royal Flush replace an upstairs toilet. Not only was Austin friendly and professional the service was exceptional. I would definitely recommend them and/or use them again if necessary. I thought the price for the service call and a 1 piece toilet was also very reasonable. In addition it is nice to use a local plumber. Thanks again Austin and Royal Flush for a job well done.
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Adam Klugman
Royal Flush plumbing is amazing! They completely saved my hide! I had a crisis that needed to be solved in a very short window of time and they went well out of their way to make the fix. They are professional, incredibly helpful, and really nice to deal with. Ricardo rocks! I wish all of my experiences with plumbers were as good as Royal Flush! Kim, thank you!!!
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Susan Chapman
Ted Reynolds and his staff at Royal Flush are outstanding ! Old school...... knowledge, hard work, and personal integrity. People who stand behind there work and do all they can to meet their customers needs with excellent communication and exceptional skills. I highly recommend them for any plumbing need, commercial or residential
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J Mad
Definitely recommend! Big shout out and major thanks to Royal Flush. Not only were they the first 24hr/emergency plumber that responded to me, they were professional, prompt, affordable and extremely helpful even after the pipe was repaired. Thank you, Ted, for coming to our rescue in such cold temperatures. Much appreciated.
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Pat Schiller
These guys are a joke. Horrible service and absolutely childish irresponsible behavior. Go with Milwaukie Plumbing for a better experience.
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Katie Brown
These guys rock. They came out to my house almost immediately, arrived right on time, and saved me a ton of money. 6 out of 5 stars.
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Corky Coreson
Used these folks several times. In a couple of rentals and in my own home. On time, friendly, and fixed. A+