FedEx Office Print & Ship Center

2595 Commercial St SE #1210, Salem, OR 97302, USA

Address:	2595 Commercial St SE #1210, Salem, OR 97302, USA
Phone:	+1 503-375-6340
Site:	local.fedex.com
Rating:	3.4
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 14

Reviews 22

Kateara Dornbusch

Ive used this FedEx printing center many times for various reasons, ranging from printing out school work to my resume. Ive had very positive experiences there, and unfortunately Ive had very negative experiences there. I went in this morning 1/25/16 to print out a resume and a cover letter, which I was expected to turn in at a certain time. I know the routine there, go in, use a printing kiosk, slide your debit or credit card, and Im usually on my way. This was not the case today. I was having trouble logging in to my Google drive account, I tried several different ways to access my printing material, but I couldnt get into my account. So even after I slid my card on multiple occasions, I gave up and went to the main counter. The staff was very slow and unorganized. I was being helped by two different people for a simple two page print out. Reguardless, I eventually made it out of there, and made it to my appointment LATE. It gets better though. A little while after I left, I checked my cell phone and I noticed I had fraudulent uses on my Google account!!!!!!! There were three different devices trying to log into my account, one user from Texas and one user in California!!!!!!!!! Unfortunatley, I have so much of my life connected to this account. If something happens to my identity or my credit, I am holding FedEx responsible. If they offer a service, such as being able to log into your Google account to print your documents, then they should provide as much protection as possible. Ive learned my lesson, and I wont be back.

Glenn Schworak

Normally, I would consider this location very good, at least when it comes to their copy and printing services. But today 5/8/13 @ 11:20am I was shocked when trying to ship a package. The clerk insisted that my projector was not properly packed and they would have to charge me to repack it. I explained that the packing was exactly the same as when I recieved the projector and it was previously delivered by FedEx. The clerk insisted that there was a shipping policy change only a week before and they could no longer ship the package. At that point I told the clerk he was a lier right to his face because the projector I was shipping was a damaged unit and just the day before that exact same box came to my house packed as-is direct from Epson via FedEx with instructions to use the same packing material. I left, went to the local hub down by the airport. Their they gladly accepted the package, did not need to repack and when I told them this story they said it was not the first time. It is clear that this location is trying to boost sales by charging for packing that is not needed. I will NEVER return to this location for shipping needs. As for copying/printing needs, I have always been happy so lets hope they dont try to rip me off in that area too.

stephanie humphreys

Worst service I have ever experienced. They lost my package the day after I dropped it off and did not notify me of the lost. It took two months, and I had to call to find out the package was lost. I will never do business here again and I recommend no one else should. Your package will get lost with no notification. If i could I would rate this company a negative score. Dont bother calling customer service they will show no remorse of concern and you have to jump over backward in order to get some kind of money back for the lost item.

Troy Simmons

Unbelievable, went to ship a box from the location. Never before have I been asked to open a box to inspect it. Once they opened it, they tried to FORCE me to purchase a different box and packing material or they would not ship it. She said it was her responsibility. How is it HER responsibility on how something boxed/packed. I took the box to the FedEx shipping center off of 25th. The guys said nothing was wrong with the box and they were also very cordial. Shame on the Commercial Street location.

Jake Guerra

Horrible customer Service. No call to let me know package needed signature, on top of that customer service said to leave a note on door with signature to let them know to leave package at door, I did just that (I work 1:30 to 10PM) so there is no way I can be there for it. After leaving the signature note the driver still failed to leave package at door and did not even leave indication of second visit. Now I have to pick up at their facility on their time frame, absolute BS.

Jason CULLEN

First Time ever sending somthing through them, item already labeled and payed for. The lady tells me she has to cut it open to inspect. Then she tells me, there is to much room in the box, and next time they will have to charge me to fill open areas witb paper, even thing every thing is bubble wraped and i have full insurance on the package. Will never choose them to ship through again.

pt elife

I used lots of fedex stores aroung Oregon. This is absolutely the worst one. their employees needs more training. And Their managers are the worst ones you could expect. Their manager just want to show off their power over the litttle miserable employees and do not really want to help customers. I would prefer give them no star at all.

Lisa Coplantz

Every time I have tried to use this service, it takes the staff forever to get anything done. There is usually a line but they will let people cut in line and seem oblivious to the effect this has on other customers. It seems to take two to three people to do one project. I cant believe this place remains in business.

Adam Mac George

I went to print out a paper from my USB drive and an older gentlemen helped me. He helped me through all the steps of the self service printer that i had never used before. I had customer service at a self service machine! Keep up the friendly atmosphere and customer service!!

Wendy Steinberg

The best place in town for Artist...They are always very helpful and happy to help me..They know how to achieve my vision for my work in black & white and amazing color...They always have a huge supply of interesting paper, canvas, and card stock...

ricky hernandez

Worst delivery service ever. They lost a valuable package by leaving it at someone elses house. They have ignored me since I informed them and now its going to be a alot of work to get a replacement! Screw these guys!

Alan Turner

Always great service. They even took the time to show me how to use the copier. I would never have gotten through my project without them. Thank you!

carstensen10

Always helpful, always friendly, family friendly with coloring to keep my daughter busy, great teacher discount!

Alyssa Pollard

Always friendly and helpful. Im here regularly for work and they are always 5 star customer service.

Anonymous User

Cheap, convenient, staff are very friendly and helpfull.

Susan Hawke

$$$$$ beware the cost! I ended up at usps instead

Neil Hallett

Printed a document off my phone easily