Firestone Complete Auto Care

Address:	700 N 2nd St, Harrisburg, PA 17102, USA
Phone:	+1 717-265-9448
Site:	firestonecompleteautocare.com
Rating:	3.1
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–5PM 9AM–5PM

Location

Photos 23

Reviews 12

angela miele

I took my 2005 Nissan Murano into their shop about two weeks ago. I was having a problem with starting my vehicle. It wouldnt start and was having trouble jumping the vehicle. All along everyone said it probably needs a battery replaced and I thought the same thing so I told Firestone as well as my mother did that it probably needs to have the battery replaced. I get a phone call from service at Firestone stating that 2 sensors need to be replaced and a crank shaft needs replaced. This cost was going to cost about $900.00. They said it is not my battery and these other repairs need to be replaced. The service guy even said over the phone even if I get these repairs done it may not even start my car but these repairs need to be done first to see if there is any bigger problem with the vehicle. So your telling me I need to put $900 into the car and this may not even do anything! So I decided to not have any work done on the vehicle and had it towed up to the Nissan Dealership in Williamsport PA. The next day they had the vehicle done and guess what.....It only needed the battery replaced!!! My car was running perfect after a new battery was replaced. Oh...Also had to pay $69.00 to have them just look at the car and tell me what needs to be done but what needed to be was not the right answer!! So I paid them for nothing! I suggest you take your car somewhere else so you can save money and do not get ripped off!!

Amanda Hess

Got my car inspected by my regular mechanic, who told me I needed a front end alignment (he doesnt have the equipment for that). So I headed to this Firestone because its only a few blocks from my work. Wonderful service from Richard! When I picked my car up, he was kind enough to explain the alignment process, and why one of my wheels was unable to be adjusted. He even offered to take another look in a couple weeks to see if he could fix it after I drove it some. Price was reasonable compared to other repair shops. And as a female, its nice to get your car repaired without feeling taken advantage of! Highly recommend!!

Anonymous User

Took my car here for a few times for an oil change because its convenient, but I wont go anymore. Each time they do "courtesy" checks and try to rope you into repairs you dont need. An example: "your battery failed our test! Would you like us to replace your battery today?" No--I checked my battery, and there was some corrosion which needed to be cleaned up. After I cleaned it, it was fine. If I can figure that out, they probably could have but tried to get me to buy a new batter instead. Theyre not trustworthy.

Arabinda Chinara

I went there to fix my flat tire and eventually replaced it as suggested by the technician. The technician forgot to put the donut tire in my trunk and after replacing tire they did not even check the tire pressure, one of the tires was visibly low in pressure. Upon reporting the issue the technician didnt even put the tire in place and I had to do that on my own. Very unprofessional and poor service. This is the first time I visited them and will never visit again in my life.

James Chappars

I saw the other reviews when I looked up the telephone number. My experiences here have been very good. Twice I have brought my car in for problems that they fixed at no charge. Repairs that have been made were reasonable and performed correctly. My family has come to trust this store for all of our automobile inspections, repairs, and maintenance.

Joe Fitzpatrick

I had leak on front dryer while traveling. Manager was simply awesome. Turned me around quickly, because he realized I was jammed getting to a work meeting

Bethany Willson

Excellent customer service. Doug was the most helpful person that has ever worked on my car. I highly recommend this place!

George Adamidis

They overcharge! I showed to my new mechanic what they charge and couldnt stop laughing... NEVER AGAIN ON A FIRESTONE

Michael Karabin

Great service, especially for squeezing me in on a whim, and they actually called when my vehicle was complete.

Shannon Tobin

Iove this place because thier reliable and super friendly. Always use them when I need service to my car.

David M. Glasgow

Great, friendly service, even for an mechanically inept non-grease-monkey like me.

Anonymous User

Cranky associate.