Caleco
| Address: | Airport Rd, West Chester, PA 19380, USA |
| Phone: | +1 610-692-5600 |
| Site: | caleco.net |
| Rating: | 1 |
Location
Photos 1
Reviews 7
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Robert Danner
This company is terrible in the way it treats their customers. In the apartment complex where I live, they have had washer and dryer machines broken for over a month and have done nothing to repair them or resolve the situation, even after repeated calls for service. When I get through to the representatives in their office, the treatment received is less than sub par. I noticed they have less than stellar reviews. No wonder, their customer service sucks. Their machines rob their customers of money and this company does not care, after all, it is free money to them, why reimburse. Do not use this company should you value your tenants and value customer service. They will make your tenants feel less than satisfied.
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Russell Swinehart Jr
A family member & I lost money in the machines on two separate occasions. Called the 800 number and the 610 number got no answer. Sent an email, didnt get a response until I threatened to contact the Better Business Bureau. The email said that a technician was out to fix the machines & my refund is in the mail The funny thing is the family member who lost the money in the machine lost it after the purported date which they claim to have allegedly repaired the machines. Still waiting on my refund, maybe it will come by Christmas. (This occurred before Halloween!)
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Renee Workman
17 on this card wash card. When placing in the washer it says error bad card. When I called the office I was told I had to send the card in how are we to wash, they dont care enough to have a back up system in place for your service. This is an inconvenience. People send a lot of money on these cards to get this kind of service..There response was"That is our policy…include your name, address, apt # and the reason you are sending it in. and the amount" They suck!!!!!!!!!!!!!!!!
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Leigh jenkins
Ill never give my business to this company again. I added money to two of their cards which had errors on them immediately. Finally two months later I receive a check for half of the amount. I call them, the first woman tells me she cant help me and hangs up. The second woman repeatedly told me I was wrong about the amount on my cards. This company is dishonest and flat out stealing money from people.
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Anne Johnson
Terrible, Moldy bad machines. When I google model # Machine looks different and cant tell if it was one of the machines involved in the class action lawsuit. I cant handle asthma and sinus headaches from machines. stuck bc I have small child so cant leave building to do wash as my other neighbors do.
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Nathan McKaskle
If I could give this company zero stars I would. Theyve got a terrible system and even worse customer service. I lost $16 on doing one load of laundry, after trying several different machines, and they just couldnt imagine how I could possibly lose that much.
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NJnerdboy
Machines are junk, poorly maintained. Better off doing it someplace else.