Address: | 3948 Holland Road, Virginia Beach, VA 23452, USA |
Phone: | +1 757-486-0506 |
Site: | washlandlaundry.com |
Rating: | 3.4 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Frankie Va
Im in management and the customer service here at the Holland Rd in Virginia Beach Va. is very poor. I would either retrain your staff or FIRE them! I have a washer and dryer at home but I use the laundry mat for my large comforters. My "relaodable" card from another location wouldnt work. I asked the attendant for help and she told me to keep shoving the card in and out of the card reader. I went to her a second time after two other customers processed transactions with no problem and she again told me to "just shove the card in and out of the machine! I WILL NEVER COME HERE AGAIN! I feel bad for people who do not have a washer and dryer at home!
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Jeanice Tanyag
I had an amazing experience! The attendant, Felicia, was extremely helpful. I had several cards from previous visits and she took the initiative to ask me if I wanted to combine all the cards to one. I was highly impressed with her work ethic. We were at the facility for approximately two hours and I did not see her sit down once! She not only cleaned the outside of the machines, but she also cleaned the insides and I even witnessed her SCRUBBING the compartments where the detergent goes in. The outside of the facility could be a little more well lit, but Felicias work ethic made such an impression on me.
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Anonymous User
Completely rude. An attendant spoke to a friend of mine like garbage. She called to check on her clothes and Rosa (the attendant) didnt ask her what her name was or for a reciept number, she just jumped down her throat and said "I dont even know who you are how do I know you have any laundry here" and then told her "you called here to find out about your clothes". This isnt good customer service and not professional.
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Trent T
DO NOT GO HERE! I was going to go to the laundromat, but the woman working had the doors locked and wouldnt unlock them, stating she "had kids" and didnt want to keep the place open until 10pm, this was at 8:15. I wont be going back. Terrible customer service.
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Zach Gianetto
Horrible attendants. Locked the doors open becuase they were too hot. Horrible smoke allegy. Kindly asked for them to close the doors for my allergy. Fail to do so. Said that they were too hot. Replied that they cant make him stop smoking.
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donyel foreman
Today had a very horrible experience with the worker she needs to be talked to about helping her customers , she is telling people shes not going to help them with the cards and she always on the phone talking loud as hell!!!
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Juanito Transfiguracion
One of your workers is not good,i said one of your dryer is donethen i said can you remove it?then she said not allowed it wait the person who belongs it just what she said.stupid answer men.....
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Joseph Hammer
Never have an issue here. People that work there are kind, and is always clean! I live in Chics Beach and drive there passing five other places. If that tells ya anything. :)
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Winston Boone
I love going to the washland on Holland Rd. An i stay way in Norfolk the attendants are very helpful an the place stays very clean the ladies work very hard
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Jordan West
Machines are Large enough to fit my queen set in including a huge comforter sheets and pillow cases. Its never crowded. Great price
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Jason Metzger
Clean, well kept laundromat. Plenty of machines, large enough to handle big loads.
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Theresa Lear
Dont like that you have to buy a card but everything else was very clean and nice
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Shawn Wilson
Been sitting out here for 35 minutes and NO ONE IS HERE TO OPEN....... TERRIBLE
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Eileen N
Place is always clean, lots of machines, and the machines are always working.
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Gloria Carter
Very clean, affordable, safe and a great location for me.
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Veronica Bell
Very clean. The ladys that work there are very helpful.
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Big Frank Caldeyro
Customer Service is horrible at this location
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Lisa Slaughenhaupt
Clean. Large selection of washers and dryers
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Immanuel Blanks
Usually no wait to use any machine.
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Deshara C
Very clean and staff is very nice
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Vincent Schilling
Awesome place... Cool people
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Mel B.
Easily accessible and clean.
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Ramon Maldonado
Nice clean place to wash.
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Tina Dub
Kinda expensive!
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Maura Alia Badji TheMoxieBee
To be avoided.
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Ivette GONZ
Always clean
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Jason Jennison
Clean