Address: | 580 Pawtucket Ave, Pawtucket, RI 02860, USA |
Phone: | +1 401-727-7670 |
Site: | btstire.com |
Rating: | 4 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–2PM Closed |
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sean newman
I went in to get my brakes done among other things. I told the person at the desk when I arrived that my brakes were bad AND MY ABS LIGHT WAS ON. They later called me and told me car was all set and to come pick it up. So I dropped off my rental car off and went to pick it up. When I got there I was told that they took the car on TWO different test drives and everything was fine. When I got in the car I immediately noticed the ABS light was STILL ON. Something I said was wrong and something (among other things) I had just paid $2500+ to have fixed. How can you not notice a glaring light on the dashboard that I said was a problem after two different test drives? Do you guys not check idiot lights after you fix a car? What kind of mechanic does that?!! Anyways, so I bring in the car the next week and they try to charge me another $250 including their $75 diagnostic fee (ridiculously steep) after arguing they knocked the price down to $180, which I guess is nice. But I wont be getting back all of my time they wasted and for a experience that ended up costing me almost 3k then it should have just been fixed the first time. Never going back here. Also they spam your email asking for reviews. Well heres your review, BTS.
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Daniel Osbert
I went to this location for my vehicle inspection. The attendant told me he cant read the emission so he failed the car. It was just a fuse and that was hard for them to replace. I went to different place to have them fix the fuse and did my inspection there. Cost didnt matter to me job satisfaction is what I look for. I will never go back there. My experience with them have made me not to recommend them to anyone.
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Jaclyn Skidmore
Incredibly helpful staff and great service. They were the only place out of several that I called that agreed to deal with the tire warranty company that I had. Then they removed a nail from one of my tires, patched it from the inside, and didnt charge me anything. They recommended some great new tires, but I couldnt afford them at the time.
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Vladimir Abramov
Been a customer of BTS for many many years. They have serviced my and the rest of my familys cars. Excellent service, superb technical expertise. From the owner to mechanic, every single person there is looking to help you. Higly recommend.
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Matt Bethoney
Called and made an appointment to have a tire replaced. Dino was extremely helpful and courteous, I was in and out of there quickly and the price they charged was less than I expected. Ill be going here from now on
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xlitothebombx king
My go to spot for my truck. No matter how big or small the issue may be they will explain it and give me options. Reasonable on time frames and not pushy like most mechanics are to females.
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Nic Medeiros
Good owners. Good service. An all around good place to bring your vehicle for just about any service. And the prices cant be beat.
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Jonathan Lentz
Quick, reasonable, and professional. Been coming here for years...
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Ricardo Rodriguez
Buenas precios