Complete Car Care Inc

Reviews 3

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Donny Tubbs

Do not do business with this company or the owner Billy Powell. I paid him to replace my exhaust manifold gaskets in which he also recommended replacing the bolts/studs as well knowing that they might break off given the miles. He said theyve done it a bunch of times and have it down good. It ended up taking 4-5 months to "complete" because the got an EZ-out tool stuck in the head. After getting impatient because I was getting ready to move to California on PCS orders (active duty Marine) I blasted him on a buy/sell facebook page and miraculously it was done the next day. Little did I know that he never removed the EZ-out, but instead covered it up by putting a stud over it and tack welding it to the exhaust manifold. Yes, you heard that right, he tack welded a stud to the manifold to make it appear as if it was on correctly. He refuses to make it right by paying the mechanic in Cali the repair bill to replace the entire head. He also is hiding behind his front desk receptionist (his brother Anthony) and refuses to take my calls. After sending him a facebook message he immediately responded saying theres nothing her can do and then blocked me so I cannot contact him anymore. All I want is for him to make it right by paying the $1714 to fix HIS mistake. I am pursuing legal actions for the cost of the repair as well as contacting BBB, Bureau of Automotive Repair, Angies List, and other reputable businesses in the Beaufort area that I know for a fact do business with him. He currently serves on the board for Beaufort Water Search and Rescue, which a person with his morals should not. Thinking he wouldnt have to deal with me anymore he hacked the job, took my money and handed me the keys and a messed up truck with a smile on his face. He even added a little acting in there by showing my this "fancy extraction bit" that they used to remove the EZ-out (which is still stuck in my engine by the way). Ive posted this complaint to multiple facebook pages to warn as many people to not to go there, and hopes that he will fix it. If he thinks he can just make me go away just because Im on the other side of the country hes wrong.

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Anthony Manley

Best mechanic shop around. They dont rob you blind. The owner is a great community man. His staff are a great bunch of guys

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nate holmes

Great place to get your vehicles repaired!! I love the owner and the employees, they are great!!

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