LA Fitness

Address:	745 Arden Ln, Rock Hill, SC 29732, USA
Phone:	+1 803-818-3368
Site:	lafitness.com
Rating:	4
Working:	5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 8AM–7PM 8AM–7PM

Location

Photos 38

Reviews 22

Kennedi Christopher

If there were an option to give negative stars, I would select that because 1 star is too many in my book. Never in my life have I experienced such terrible customer service from any company! I was told on 4 separate dates that my account would be cancelled, only to find out that I was still being billed. On the last attempt to get it cleared up, I was told (by a manager) that I must not have read my contract and he would not honor anything that I had been promised (lied to) at that point. I am not one to eek out on financial responsibilities and I have never defaulted on any contracts/payments, but I do like to think that a company will honor their promises. Unfortunately that is not the case with LA Fitness and it makes me sad because I would like to think better of them. I would warn anyone who is thinking of joining NOT to sign an agreement and definitely go on a month-to-month option or *join another gym!*

Russell Vinson

Well I did like it a lot, but after recent events I am less than pleased with their idea of customer service. I called in ample time to freeze my account because of financial strain that I knew would be coming for the next months. When I called, I was assure my account would not be charged and my personal training would also not be charged. Weeks later, to my surprise my account was charged and despite multiple attempts the management assured me I would be refunded. This was almost a month ago and I still have no refund. The only response I get from David in personal training is that the corporate office hasnt refunded me. I wouldnt recommend this gym to anyone based solely on the fact that they only seemed to be worried about their bottom line and not each member.

Jared Staten

I was told inaccurate information regarding gym membership when I originally joined LA Fitness. They later acknowledged that the information was wrong, but were unable to reimburse me for asking to end my contract due to the false information that they told me. I payed upfront for something and didnt receive what I payed for. I dont play with my money and as a business owner I dont play with my customers money. I also honor what I say. :(

Brian White

Closing the club one hour early on Friday night, at 8pm, 1/7 "due to the weather" was the most over-reactive and unprofessional decision based on it was 34 degrees and RAINING when I pulled up to the door at 7:55 pm! You couldnt ammend your poor decision and stay open.

Sarah louise

Very nice LA Fitness! Newer equipment, stretching area is nice and secluded, not overcrowded and the locker rooms are so nice and clean smelling! Most LA fitness front desk people just ignore you, but here she says hello when you come in!

Jason Price

I tell you the best thing about this gym is that it isnt crowded, even at the most popular times. I see classes always going, with a great attendance and a great variety of people. Best part for me is all the free weights!!

Legendary King

Great place to workout and play basketball etc. There are yoga classes and personal training along with other classes like bicycle class etc.

jason rodean

Lots of free weights and machines, clean and well-kept. All machines run like theyre brand new. Nice courts and locker rooms. Great staff

Shanice McWilliams

This gym is great! They have a great staff and great equipment! I found a new love for working out by getting a membership here!

Melanie Shiver

Great place to workout. Very clean. I have used every part of the facility pool, sun a is my favorite and Jacuzzi. Im spoiled.

Ric Doe

Excellent ambiance and great selection of body shaping tools. Only thing missing is a steam room, but the sauna is top shelf!

Geño Gonzalez

Really comfortable place to workout. It is completely good.