|Address:||2861 Fort Campbell Blvd, Clarksville, TN 37042, USA|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM|
I stayed loyal to this location when their old manager ran the store and I didnt know he left recently until I asked. He had everyone well taken care of and had his employees stay busy and taking care of customers well. Anyways,today we wanted 4 tires and the first ones we wanted were not available..okay so we settle for champion fuel fighters instead because the man taking our requests down said thats what they had right then. In desperation to just get some damn tires we settle and say yes. This young mechanic maybe 18 or 20 comes in asking what tires he needs for our car to his coworkers who are just standing at their desks watching TV and the young man looks at 2 tires on display that arent the Fuel Fighters.. so already I have anxiety that he doesnt know what hes doing. We arrived at 110 pm and at 215 they tell us that they actually DID NOT have the tires they said they did have in to put on in stock. We look at our car in frustration and the guy had removed all our tires already and it took him a other 30min to put them back on.. I was like so you didnt check to see first if you had the tires. Made us wait for 2hrs for nothing! All the guys were just standing around talking. And they said they could put in the order and have them the next day and could take off $40 for the inconvenience. I was in disbelief.. 2hrs for nothing. I went to Walmart right after and had 4 tires put in for 330 instead of the 591 Firestone wanted to charge us with the military discount and "inconvenience" fee. Youll be here for hours dont come here
I was on my way to another yire shop to get tires I thought were a good deal. Stopped here to price check when I told them the price I was quoted at the other shop they not only beat the price, I actually ended up getting a higher grade tire for a better price, which also included lifetime tire rotation and warrenty. It is nice to do business with a company that is not out to take advantage of you. They still believe in customer service and doing whatever they can to get your business. I recommend snyone needing tires to use this place of businesses
I recently came here to get an allignment adjusted. Everything from the phone call prior to the service was exceptional. They are so pleasant. The business is very clean and organized. It was great that they have a TV that children can watch while the family vehicle is being worked on. The manager was so kind and was willing to answer any and all questions promptly. The gentleman that fixed my van was quick and accurate. I highly recommend them and will be coming here for all my needs. Truly a great place.
Stopped in why traveling. They were wonderful, found the issue and got us back on the road quickly. It was just under 2 hours and they had to get the part in. Great customer service, very helpful people.
Came in to get my new used vehicle checked. Showed me how to change the oil on my canister vehicle and even gave me a discount. Very positive service and honest helpful mechanics.
Was very dissatisfied with the service of this place. Seems like theres no more honest auto shops in town
Pretty amazing customer service. Very satisfied with my oil change - easy in and out service.
Nice people, good service, but you better have all day to sit there, even with an appointment
This place is good they had a good deal going on a while ago
Very friendly and had fast service
Good service in and in a flash
Very timely, very honest.