Office Depot

545 Cool Springs Blvd #105, Franklin, TN 37067, USA

Address:	545 Cool Springs Blvd #105, Franklin, TN 37067, USA
Phone:	+1 615-465-4766
Site:	officedepot.com
Rating:	4.1
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 12

Reviews 14

Joseph Catignani

My fiance and I went to this office depot (on cool springs boulevard) about 7 months ago and she bought a lenovo laptop. Well about a month after that the hinge on the laptop started to break, as well as the plastic part surrounding it and also the screens back light was starting to go out. We called the service plan company and they told us that the plan we purchased did not cover plastic parts or hinge failures when the cashier had told us that our plan we paid about $80 for (on top of the $330 for the laptop) covered it. We kept calling the company for months trying to get them to listen to us but no matter what we said they said it was not covered. After months of putting up with that we went back to the office depot today to see if there was anything we could do. Although im sure my fiance looked like she was about to bite someones head off had they crossed her, EVERYONE was incrediably nice and understanding. After talking with Mindy, the store manager, she called the company and they seemed to give her the same run around they gave us, so she told us to bring the laptop in and she would exchange it for a new one of the same price range. We found a laptop we liked and the cashier (I believe his name was Washington) even made sure to get us a laptop in an unopened box so there was no way it could have been damaged or have been a floor model. My fiance and I just wanted to thank you so much for how well you two both treated us today, and know that for any office or computer needs we will be going to office depot of cool springs.

brendan roach

Kind of upsetting. 30% off all backpacks and 50% on select. All the select were off on a side and some of the backpacks by the 50% were not included in the all backpack sale. Very misleading and shady. Definitely not shopping there again

Web Webster

Dont bother with Kinkos, this is the place to go for bulk copying/reproduction/document projects. Quick in and out. Service is good on Saturday morning and theyve pulled my bacon out of the fire on a couple of occasions.

Brad Sherp

This is a pretty typical Office Depot. A great place to get miscellaneous office supplies, but not with a trip unless you are going there for a reason.

Robert Fedusenko

Its not bad. They directed me to the label makers and pointed at which one connected to a PC. They had a general knowledge of their products.

Brandon Ryckeley

Was able to get all the supplies I needed, save for a desk that they didnt have in stock. Clean store, fair prices (printer ink excepted)

Marty Shaw

Staff was quick to respond to my needs. Was in and out quickly with everything I needed. Great selection, good prices.

Joe Salacki

I always have good service at Office Depots and this one is no exception. A good job by all.

Racheal Cook

It is a good office supply store bit the prices may be slightly higher than other stores.

LaceyNKirk Underwood

They constantly harass you, need anything? Need anything? Need anything? Slow checkout