Address: | 1803 E Brooks Rd, Memphis, TN 38116, USA |
Phone: | +1 800-333-7400 |
Site: | ltl.upsfreight.com |
Rating: | 2.6 |
GO
Googl Ghost
They hardly ever pickup the phone here and when they do, they tell lies. I had a delivery scheduled for 8am-12pm. It is now 3:20pm and the load has still not delivered. I was told by 2 separate people in dispatch that they would call the consignee to see if they could receive this freight after the time of the delivery appointment but when this still hadnt delivered at 3:00pm, I reached out to the consignee myself. I was told that they could receive beyond the delivery appointment time, but that nobody at UPS had reached out to them. I am now currently holding on the phone with Customer Service because nobody picked up the phone here at this terminal again.
TO
Tony Woods
The avg union person here is very rude and mean. I had paperwork signed and time stamped and found the traiker still at the dock. They refuse to let UPS owner operators pull from the docks here. I asked jockey driver and showed paperwork and he refused to get trailer. I went to dispatcher and they said theyd get it right away. I waited 57 minutes for my trailer. I think the only reason I got it was because I parked right across from it and the jockeys got tired of seeing me sit there. Also heard from other O/Os that theyve had same problems.
TA
tarrence minor
Front desk no help and it feels like they expect everyone who doesnt work here to know where to go and what to do they just stand there and look at you. the drivers are ok they will help you if they see your confused
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Terri Umphlett
The employees that I dealt with were helpful and polite. The women at the guard shack, however, were more interested in joking around with each other and playing on their cell phones than doing their jobs.
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Anonymous User
Ups talks down to contracted drivers .the yard dogs think that their all bosses.
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Dipan Patel
Dispatcher very angry at this place. You know who Im talkin bout.