Ulta Beauty

1028 Crossings Blvd, Spring Hill, TN 37174, USA

Address:	1028 Crossings Blvd, Spring Hill, TN 37174, USA
Phone:	+1 931-486-3356
Site:	ulta.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 46

Reviews 16

Alexandria Booker

Super unimpressed with the help and customer service of the staff. I went in today to get my mom a foundation. I grabbed a bottle and someone hadnt screwed the lid on so the foundation flew everywhere, including my shirt. I was aggravated-- obviously my top is now ruined. But I wasnt annoyed with the staff until I went to tell them to let them know there was a spill and literally was greeted with one of the RUDEST responses from one of the ladies up front. This girl never said Im sorry, let me help you clean up the spill, here is a tide-to-go pen for your top-- nothing. Just a really irritated facial response and a "where did YOU spill it?" As if spilling it were my fault in the first place. Seriously people? Customer service is a thing and you are severely lacking. Ive been a loyal customer for years and was excited when this location opened up. This isnt the first lacking experience Ive had here, but it is definitely the last. I will never visit this location again.

Beverly Currie

From the 1st day they opened when I come in, no one speaks or ask can I help you. I always have to seek out a salesperson. One time, the manager was in there...tall blonde, Never looked my way or ask someone to help me. She was personally chatting with 3 non shoppers. Last month was my 5th time going in there.. same thing! I went over to the cashier and explained my dilemma about the staff not speaking and getting any service. Then we put our products back and left. Ive only bought products 2 times because most times I just leave....no one says bye either. Need to hire nicer people

Emily Gorman

I absolutely love Spring Hill Ulta. I buy all of my makeup and skincare products here, drugstore and high end. I feel like Ive always had extremely personal and amazing customer service! I also get my eyebrows done at the Benefit brow bar, and I SWEAR by it. Ill never go anywhere else for my brows! Jessica & Sidney both do so good you cant go wrong. I also get hair cuts at the salon, which always turn out amazing. So glad Spring Hill got an Ulta!

Rebecca Barr

Went in trying to spend some money I was dressed in casual clothes. Why does every girl here have a stank attitude? Every time I come in and try to give them the opportunity to do better they dont. Its not like theyre anything special, they all always look busted and sloppy. Make up look a mess and a frown on their face 10 out of 10 do not recommend.

Daniel Cooper

Wife came back in tears after getting her hair done at this place. Rude and self-righteous workers think they can say whatever they want to their customers and however they want. Will never spend another dime here again.

Anonymous Anonymous

I did not feel welcome into the store at all. The last two times ive came in the staff was very rude and stuck up. im tired of having bad experiences here. so ill definitely go somewhere else next time instead

Haley Jen

I love it here. The employees are always friendly. They could improve their knowledge of products in store, but Ive never really had a bad experience. I also love the salon; the stylists all do great work!

Oldsmobile

I thought I would hate this place, but surprisingly it wasnt that bad! It was clean, the employees are nice, and it doesnt smell bad!

Taylor Ricco

Love working for such amazing people! All of our associates will help anyone! Come check us out!

Dana Counts

Pretty good variety. Sales staff could be more friendly.

Stephanie Pruitt Potter

Typical Ulta, very nice people and great selection.

Holly Reilly

The employees are really helpful!

Lynn Smiley

Wish it was bigger!