Office Depot

Address:	1319 W Davis St, Conroe, TX 77304, USA
Phone:	+1 936-441-3376
Site:	officedepot.com
Rating:	3.9
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 37

Reviews 17

Carol davis

in september of this year i took my laptop, which i was having a lot of problems with, to them to see if they could fix it. as a result, there was work performed on my computer. it did take me several trips to the store to get all the problems solved. i am not complaining about that part. during this procedure, i had gotten online and wrote an email to customer service. they had responded with an email informing me that a manager from the store would get in touch with me within a day or two. i had even called technical support, and left my phone number, which they didnt call back either. i finally called the store and talked to a manager by the name of debbie. i told her that i was still having problems with my computer and wanted a refund. i told her about technical support not calling me back. she told me that she would look into my problems and get back with me. after five days of not hearing from her, i called the store again and get to talk to the employee that had worked on my computer by the name of jarvis. i was pretty frustrated when i had called tha evening, and jarvis, technology specialist, was so patient with me,. anyways, jarvis ended up going way past my expectations and got my problems solved. my opinion is that jarvis is an excellent assest to office depot. i feel that he would be a better choice for a manager than debbie. i will ask for him if i should need assistance when i am in office depot. jarvis is the reason why i rated the store five stars. thank you carol davis

Joe Bryan

This store needs help. Walked in knowing exactly the laptop I wanted. Only one in stock was the display model and was told they could not sell it. order it and I could pick it up in three days. Found one on line (on my own) in another OD in a neighboring town and asked if this store could have it shipped here. They said it would be faster to order it from their normal source. Then was told it was "not available". (Didnt just order on line because the local advertised item included a gift card with purchase.) Drove to neighboring town (got stuck in horrible traffic jam due to an accident) and bought the exact computer there. However, I returned to my local store to buy a laptop carry case. The cases were completely disorganized. Found one I liked, and asked employee to scan and it was twice the price of the label on its hook. Found that none of the computer cases were priced/placed correctly. Then, the employee suggested I order one from Amazon! Unbelievable.

Brandi McDaniel

VERY disappointed in the customer service at this location. Called and was immediately placed on hold. Waited several minutes and was disconnected. Called back and asked NOT to be placed on hold, explained that I was previously on hold and disconnected. The girl who answered snickered and then sounded completely put out at having to assist me. I explained that I was just needing about ten copies of a document as our home printer was out of order. The "customer service agent" said the guy who handles the printing was "too busy" to take my call. I asked if I could email the work over and if I would be able to pick up the copies today. The girl said she didnt know and to send the email and someone would respond. I sent an email asking if the copies could be completed today by a specific time and if not could they let me know so I could get the work completed at a different store. Never got a response at all.

James Barber

Came here to get an image printed. The employees in the printing and copying area are absolutely clueless and unmotivated. The equipment was breaking, which is totally beyond their control, but their work attitude and knowledge are completely unacceptable. They dont seem to know how to work anything and they wont finish up a job before starting another, leaving several people standing around waiting instead of getting the job done and sending them on their way. I will never come to an Office Depot for printing services again.

Sadina Erwin

One star for the printing services for business cards. Ordered "same-day" online in the morning, went up there that night and nobody had even opened the order. Color printer was down (and has been for sometime), out of matte cards, card-cutting machine was down. Now Im stuck with pages of b&w glossy cards that are unreadable... at full price of course but I had to have something.

Patricio Barreiro Espinosa

Muy bien surtida. Casi hay de todos los articulos de papeleria. Me gusta mucho el area de impresiones, resuelven muchas necesidades de impresion de formatos. Muy bien, muy bueno.

Anabel Pepe

There is always something wrong with the store. Every time I come in. Its something new. Today they can only print black and white their color Printer is low on ink. Really??? In the printing section is always a long line most of the time is only one cashier there trying to print , fax and also check out. You guys need to get your act together

Jennifer Heiden

Just called to see what the turn around time would be for a job. Said I could email them and they would respond. "she has a lot of jobs. Did not even offer the email address. Poor customer service. If your not willing to speak on the phone you do not have time for my business

Madadh Sweeney

You know, I never thought Id bother rating an office depot, but we had to come here at the last minute for school supplies and the workers that were on the floor were so helpful and empathetic theres no way I cant tip my hat towards them. Thanks guys.

King Antonius

This place is definitely hit of miss. Sometimes I come here and get great service, other times its terrible. This is definitely not the place to go to for hard drives or flash storage. They have some, but the selection is minimal.

William Smith

Neat clean and well organized. Every employee greeted me and took the time to ask if I had questions or needed help. Store seems a bit low on inventory but otherwise they have up to date computers, office supplies, and acc.

Janel Kincannon

They removed a monster of a virus from my home pc. It took longer than they projected, but they got it done and frankly, I was surprised they were able to recover my pc, which would no longer even start up. Thanks

Andrew Weibert

This is such an odd place to shop. The store is regularly disorganized. My experience with the employees, in almost every instance, was terrible. If you can go somewhere else, do it.

Caleb Westbrook

For an office depot this location really shown. The people who were working at the print counter did a phenomenal job and got the orders done quickly. Well done!

John Boston

The employees are great but the prices are horrible. I just basically come here now to see what I need then order it all off of amazon.

Rafael Gutierrez

The staff went out of their to assure I could accomplish what I needed to do. They went out of their way to assure I was satisfied.

Lucho Aparicio

I dont have a printer nor a copy machine at home, so I visit here often. They are great and I would recommend anyone to go here