Address: | 2710 Valley View Ln, Dallas, TX 75234, USA |
Phone: | +1 972-241-9100 |
Site: | northdallasfuneralhome.com |
Rating: | 4.1 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Kelsey Merolla
Horrible!!!! You dont get a redo on a redo on a funeral, and because of this, this place should be ashamed. We got to the funeral home an hour before my uncles service and was greeted by our funeral director, Don. We handed him a DVD for a slide show and asked him to please play during the service. He grabbed it and replied, "well our projector is broken so you cant do it for he service," and just kept walking down the hall as though it was no issue. We had not received a phone call or anything letting us know and this was an important part of the service. I had even spoke with someone the day prior to confirm the type of media it had to be in order to be played and no one mentioned it then. I was obviously upset and held my ground, so he said he would call but he didnt know how it would work. 3 men finally came and looked at the projector and realized it simply wasnt plugged in. Don hadnt even checked, and had no intentions until I demanded it be fixed. We had music to be played throughout the service. Their sound system was completely busted making it nearly impossible to understand any of the songs. Music is a large part of a funeral and this should not be the case!! Overall, horrible experience. Our family said some beautiful things which made honoring my uncle special, but North Dallas Funeral Home had nothing to offer other than discomfort and disappointment.
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Anonymous User
Roman helped out throughout the process. They went above and beyond anything I could have hoped for. They even arranged to get paperwork faxed for next of kin. Very kind people. I only wish my experiences with nursing homes, assisted living, hospitals and hospice were on par with this funeral home. They were the only institution Ive used that really have integrity, empathy, and really do their job.
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Tom Bates
I have done business with North Dallas Funeral Home since early 2012. I have found them to be of incredible integrity, sound work ethics and incredible wealth of knowledge in online marketing. This makes it real nice when talking about goals, objectives and strategy. Mr. Brooks and his team are of solid family values and I take great pride in knowing them.
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Tom Brenner
I went through a couple of years losing family members and close friends. At that time, we became very aware of the need for prepaid funeral expenses for my wife and I. A friend suggested we reach out to John Dooley with North Texas Funeral Home. We are glad we did. They treated us with the utmost respect and guided us through the entire process.
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rebecca euwer
I want to Thank Frank DeNeale for his extraordinary help with the arrangements of my mothers burial and memorial service. Mr DeNeale walked me through the process, making suggestions and helping with preparations. He was fantastic. I am very appreciative of the wonderful service we received from Frank DeNeale and North Dallas Funeral Home.
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Anonymous User
A very nice funeral home in Dallas, Texas. They took the time to make sure that the funeral service was exactly how we wanted it and very nice. The people who work there are very nice and friendly. They helped us through all of the paperwork and helped get every last detail arranged.
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Flor Ruiz
Roman nos ayudo con el proseso, En todo momento fue muy amable Nos dieron un serbicio exelente.
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brenda salinas
I have to say Maria helped us in everything she was very helpful and caring. I thank her for how she took care of us and especially of my father that passed. Thank you Maria. Everything was easier with your help.
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Anonymous User
By far the best funeral home in the Dallas area. Family owned and operated and take time with the family, and work to make sure that the funeral service is done with excellence. Chad
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Paul Williams
I cant believe you allow people to drive for you that would disrespect a veteran by going to walmart. Your funeral home disgust me! I will spread the word of tour hate for veterans!
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virginia lovins
They were very caring. They did an excellent job on my husband and everything else. Will recommend them to everyone.
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Mike Daly
They were extremely caring and helpful with both of my parents.