Address: | 1208 Stonehollow Dr, Kingwood, TX 77339, USA |
Phone: | +1 281-358-3899 |
Site: | kingwoodtireandauto.com |
Rating: | 4.4 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–4PM Closed |
PA
Paul Kulish
All too often, people only comment when they receive bad service and rightfully so. However, that was NOT my experience with Kingwood Tire and Auto. Another shop in town had tried to take us to the cleaners. We didnt feel right about it and so we brought our vehicle here. From the very beginning, we received excellent service. They took our vehicle on short notice and looked at it that same day. They checked our vehicle from head light to tail light and everywhere in between addressing all of our concerns. Every step of the way, they contacted us letting us know what they found and gave us options on how to fix it. They understood our financial situation and made recommendations accordingly. I never once felt like I was being taken advantage of. I feel that they did excellent work. I can drive my car in confidence knowing that our problems were solved. I will most definitely bring my vehicle here in the future for all of my service needs. Thank you to the fine folks at Kingwood Tire and Auto.
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Gregory Perkin
Have been taking my S10 to Eddie for about 3 years now, and agree with the previous comments about the mechanics @ KW Goodyear being very knowledgeable, and fair with prices, but lately I have noticed a decline in customer service; specifically a lack of communication when service is in progress. I sympathize with the demands of a busy business such as a mechanic shop, but will never agree that showing a complete disregard for customer service is good for business. Last time I checked, when I bring you my car, and you agree to fix it, you are in fact working for me; timely communication on your part is a requisite. Any business worth its weight has ownership who respects and exemplifies this standard, regardless of the customer. I have always paid my bills in full, and answered the phone when called. I am disappointed to be taking my S10 elsewhere as a result.
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Kimberly Kirsch
I have to give kudos to Mike. I needed air in one of my tires and went to Good Year here in Kingwood after work to see if they could put air in it for me. They were just about to close and not only did Mike air up the low tire for me but he took the time and checked the others and put air in them as well at no charge! I was so greattful since I am not good at this myself : ) I appreciate ppl like this since there are so few in the world today to take the time to help. Thanks again Mike!!
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Fallon Laughlin
Customer for life and Ill be referring everyone here. I thought I needed a new alternator after someone else ran a battery test. Thats an expensive repair. Gina from Kingwood Tire & Automotive Service was able to ask me a few questions on the phone and discern that I probably didnt need to do such a large repair. She was right and they took care of me immediately. The ladies in the office were great! Service was outstanding, price was fair and I was in and out in no time. Thank you!
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Joel Mutchler
Great service, I had new tires installed, brakes checked and A/C serviced. I dropped my vehicle off at 7am, they gave me a ride to work and called when the work was complete. I was given a verbal update of all the work performed in very professional and concise manner. When I picked up the vehicle I was in and out in 5 minutes. I recommend Kingwood Tire and Auto for all your vehicle maintenance, they are truly customer oriented.
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Lawrence Hall
Went here to get a second opinion. Another brake shop said we needed new front rotors for our 2012 CX9. I thought we might get by with having them turned. Came here to see if replacement was really needed. This shop looked everything over and said the brakes were just fine and needed no work. They also didnt charge for the analysis. Well definitely be coming back here when our cars need service.
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Daniel Sanchez
From the start, Gina made us feel at home. She was knowledgable and kept me informed about all my concerns. The job was delivered on budget and on time. They did outstanding job with all the repairs. We will definitely let them service our cars for all future needs. We are so glad there are still honest people-businesses out there.
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Roger Daily
I would tow my car a hundred miles to have Kingwood Tire and Auto do the repair work. You can be assured you will get excellent service at a good price. The staff is exceptionally knowledgeable and honest. They will sell you exactly what you need and no more. Life is good when you have a reliable mechanic to count on.
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jaspinder singh
Search this place online.Warm welcome,nice people and last but not least Gina wilson,the sales manager have a deep knowledge about the profession.Usually nobody love to go for auto repair,but I love this place.Giving them 5 points,they deserve it.
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S R
Id rather tow my vehicle to these guys vs. take it to another shop closer to where Im currently living. I know my vehicle is in good hands and their honesty has gone a long way. Great customer service from the whole crew! -10+year customer.
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James Burbank
I have been taking my car to these guys for over 20 years. I wouldnt go anywhere else. Knowledgeable mechanics at a fair price. And friendly people too. This is a great place to trust you car to. I cant say enough good things about them.
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Christain Seunsom
Best customer service. My son and I hat a hole in our tire. BTW we had pouring rain to make matters better ;-( we had a doughnut put on and came in. Had us in and out 30 minutes. Still with keeping my budget in mind. Thank you.
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Laura Olson
Honest service and they were not annoyed with my 2 year-old running in circles in the waiting room for a long time. Came for an oil change and they did not try to get me to do other stuff too. Would visit again.
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Morgan Falcone
Apparently a car barely lowered is too much for them to handle. Only kept coming up with excuses on why its taking so long. If its too much to handle then tell me up front and Ill go else where.
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Troy Chiefari
They genuinely care about how well they do their job. Which is fixing your car and customer service
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Brian Salzman
Gina runs a great crew. Honest work with a fair price.
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S Burnie
Great people. Honest and fair.