LA Fitness

Address:	7720 TX-78, Sachse, TX 75048, USA
Phone:	+1 469-209-8366
Site:	lafitness.com
Rating:	4.2
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 8AM–8PM 8AM–8PM

Location

Photos 71

Reviews 8

Brett Girton

Before you read, check the BBB (Better Business Bureau) rating for LA Fitness in general. Spoiler alert... Its 1 Star. Clean gym, lots of machines free most of the time. Why the bad review? LA Fitness business practices ruin it all. Take any contract they put in front of you home and read over it 3 times because they will tell you half-truths and almost everything to get you to sign it right then and there. Theres always some "deal" youll miss if you dont sign it right away, but heres the real DEAL. I was told verbally I could cancel a contract (personal trainer) anytime I wanted. They pushed it onto me when I was just trying to get a regular membership. The guy signing me up was a trainer and I felt I could learn a thing or two before cancelling. Help him out maybe. The rest of this half-truth is that you have to pay 50% to cancel your personal training contract. $50 (cheapest) * 52weeks = 2800ish / 2 = $1400 TO CANCEL. Apparently these used to be good-will contracts! I guess they phased out good will~! When I went to the "Member Service Manager", Caroline W., she went into robot-mode saying, "Well you signed a contract!" Yeah, I signed a contract on your TabletPC application thats designed to make signing easy and quick with a sense of goodwill. Then she started telling half-truths, maybe even some lies. For instance, that my friend wasnt able to cancel his when he had an email saying he had. All of this with what I felt was a snide and condescending attitude: Almost a "Haha, you fell for it" attitude. Such a shame, I really liked the gym. Ive learned many lessons from this ordeal, so I got that going.

T. B. Toledo

Been a member here since this open up a year ago. Staff are friendly and addresses issues to the best that they can except for the sound system in the aerobics room when several times it has technical problems (no sound)and no one among the staff seems to know how to make it work. It uses up our class time for the instructor or one among us to try to fix it or worst case we do the Body Works class having a portable CD player or phone that the instructor would use to play their music. But otherwise its clean and well kept. Staff would clean equipment even in the middle of the day when everyone are still working out ( its good to see them with our very eyes that they maintain cleanliness). Instructors are friendly and very motivational. People that attend classes starting to know each other and motivate each other along with the instructors ...thats why its more fun to attend the classes than doing the equipment alone. Zumba classes between Rowlett and Sachse are teaming up especially on holiday presentations...its really fun to have many different instructors teaching the class on these especial events on an extended hours up to two. Kudos to Dalette, one of my fav zumba instructor, she is becoming popular being sent out of State for video filming

K Voelker

Very clean facility. One of the best things about this gym is that no one seems to be paying attention to each other, everyone is there for a purpose and to get out of there. I have actually had several friends that go there say the same. It doesnt matter your size or level of fitness you can feel comfortable and confident when working out. I recently started personal training and I have to say I love my trainer Ryan, hes informative, respectful and awesome! The sign up process was less intimidating than it should have been because of Jon. Jon explained everything, wasnt judgemental and very helpful and informative. The best part, he wasnt pushy. Heres the thing, I walked in knowing I was going to sign up for personal training but I was going to do the least and cheapest available; Jon explained everything and left me to make my own decision; because of him not being pushy and just being helpful and informative I signed up for a year and several times a week! Im so glad I did too; best decision ever. Because of Jon and Ryan 2017 will be my best year yet!

Bob Yarborough

My wife and I have been members for about two months now and have really enjoyed ourselves here. The gym is always clean, and the locker-rooms are clearly maintained on a regular basis. As someone who used to work for a gym, its nice to know that theyre on top of their game here. Customer service is generally very good; the trainers are happy to answer any questions and the front desk people are usually fairly helpful when needed (aside from when new people are training). The free wifi has good coverage and decent speed, but good luck getting a data signal. Weve never had an issue with parking, even during peak hours (which is when we typically go). The only "complaint" I have is that they dont have a hot tub, and thats not something they could/can control. All-in-all, were very happy theyre here.

Sheerah Nooner

I will start with the positives most of the staff is friendly, some are helpful. The free weight area is nice clean and usually has plenty of space to workout. They have 1 exceptional yoga teacher, 1 that is great at yoga type stretching and 1 that leaves me feeling more frustrated after leaving, because it is not a yoga class at all. I have gone for class and the sub never came. The staff seemed to have a "what do you want me to do about it attitude". Today I checked the LA Fitness app 30 min before class to make sure there wasnt a sub and that class was not cancelled, only to arrive and the gym to find out class was cancelled. Why have and app and not use it???? My time is valuable and nothing frustrates me more that when it is wasted.

Ellen Caplinger

I go to this gym a couple times a week and I love it. Its not super busy but even when it is, the patrons are pretty respectful. So are the employees. While I only ever interact with the people at the front desk, I am always greeted with a smile and that is a big thing to me! I dont really see what people are talking about when they say this place isnt clean. I see people cleaning constantly up there. Maybe this is because I only go in the mornings and its not very busy, but when it is busy Im sure its hard for them to do as much deep cleaning because of the volume. My experience is that this place is VERY well kept and I love it!

ROBYN HOLLIER-THOMPSON

I have greatly enjoyed my workouts here at LA Fitness. I am always ready to go back. The only issues I have is with the floor and mats in the stretching area. I think it needs to be cleaned more regularly, since anyone who is stretching is usually on the floor or on the mats. I also wish there were signs in the free weights area to replace your weights back on the stands. Do not leave them on the machines. I am a small woman, so it is difficult for me to remove 45 lb. weights from the machines. Other than that, its a great gym.

Justin Hershberger

This one is difficult. The people that work here are very friendly. The corporate structure on the other hand needs a lot of work. I needed to do a payment plan for a training session and LA Fitness breached the contract by charging the full amount when we had signed on a different one. They did refund the money quickly but it still left a terrible taste in my mouth and I will never work out at an LA Fitness again because of it. Very unfortunate