Chick-fil-A
| Address: | 10634 Potranco Rd, San Antonio, TX 78251, USA |
| Phone: | +1 210-520-5575 |
| Site: | chick-fil-a.com |
| Rating: | 4.4 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Closed |
Location
Photos 100
Reviews 37
TA
Tarsus Aya
When ever my sister had the munchies, I usually come to this very Chick-fil-A location via their drive thru. This location is always packed at lunch hours, and in the evening hours when everyone is returning home from work, so expect an extended wait time. Their food is always fresh and made to order. My experience with the quality of their food has been already positive. Always delicious, and great quality, which would explain the long lines at their locations. Also, did u mention that they freshly squeeze their lemonade each day??? Their lemonades are just fantastic! Their service and attitude is always pleasant, professional, and most importantly, friendly, which is about reason as to why I like coming to this location. I do recommend coming here for either a quick munchies run, or a sit down experience.
MI
Michael Ward
Came in and no one greeted us, but the family that came in after use was greeted by 3 employees. Coke was bad and he couldnt go refill the pack in the back because he was "busy" so i so had to get something else... got the number 1 and 2 asked both with no pickles, but the number 2 had pickles with the "no pickle" sticker. Both sandwichs look very unappealing. Ask to talk to the manerger but she wouldnt come over from the drive thru window to talk to me so had to relay it threw a team member. Had the number 1 replaced for my wife. This Chick-fil-A has really gone down the hill. Service sucks, food is unappealing and we dont come here to pay their prices to receive McDonalds quality of food.
JE
Jenine Mouscardy
This location is falling off, my orders lately have almost always had something wrong. And if you call about your messed up order they apologize and offer to replace it on your next trip, they take your name down, but when I go back its never in the system. They end up giving it to you anyway to make you happy which is good but the process is a such a hassle for something they originally messed up. I love chik fil a food but this locationneeds to get their staff on point.
DA
David Grandt
School spirit night and the lines were long. They served up some pathetic looking ice cream that not even my 5 year old would eat. It made him cry. I asked to speak to the manager to get it replaced with a milkshake and told her I would pay the difference. She said I had to wait in line again (out of respect for the other customers)... Seriously!? I walked away. Nuts.
HU
Hugh Jass
This place sux and it is among the filthiest restaurants ever, It looks like the management never has the store cleaned all day, just garbage everywhere. If I could give it a 0 I would. I had to use the bathroom and there was bloody crap everywhere! I did not order, I turned around and left. Never go to this store.
AN
Andrew Haak
Great place! Only one very minor issue. While the staff was very friendly, the cashier was unaware of any details of the current promotion they offered. It is a great Chick-fil-A, but the cashiers could use better information on restaurant promotion details.
NE
Neil Sinha
Another member of the Chick-fil-a franchise, with their trademark family-friendly, customer-service-focused operation. The staff is always exceptionally polite and helpful and makes eating there much more pleasant than other fast food establishments.
CH
Charmaine
We used to love this Chick-fil A because the employees were super nice but werent fake about it. Now I try my best to avoid it. The drive thru workers a very condescending and they have an attitude while talking to you. #DoBetter
WB
wb19921122
Always a good experience! Drive thru is always packed, however the line moves pretty fast! Cashiers are the best on the planet, always polite and willing to help. Whoever screens employees knows customer service in and out!
LU
Luis Flores
The people are very friendly, efficient. They usually have to brew the decaf coffee, as in most places, so you cant enjoy it until you are half way through your meal. Takes away from an otherwise awesome experience.
TR
Trevor Ousey
Incredibly slow. Have visited on multiple occasions on different days at different times and its always the same story: long wait and lukewarm food. Have learned my lesson and will never return to this location.
VI
Vivian Cantu
Every time that I have visited this location, I have been greeted with a genuine smile. The food is always made to order, always tasty. Sometimes is can get pretty busy, but well worth the wait.
LO
Logan Stewart
Im here at least once a week with my wife. I dont understand the complaints. It has always been clean, and my food is delivered almost immediately after I order... its like they know!
GO
Gooogle User
Shouldve ordered a small or medium fry instead of large, because thats what you end up with when they only fill it half way anyways. Milkshakes are good though.
S
S Sosa
User friendly app allows you to order ahead of time and option of going in to Pick up Or wait in reserved parking spot and they will bring it out to you
KI
Kirti Mishra
Staffs were good and friendly. Got our food in short period of time even though the line was big. As usual food was up to the Chick-fille standards
GA
Gabriel Jimenez
The employees are always friendly and courteous, never had a bad service at this location. The lobby is clean and restrooms are well maintained.
AN
Anthony Anderson
Service isnt always so great at this location compared to others. This one is usually more crowded than other locations as well. Food is on par.
JO
Joey V
This location has always had friendly staff. They are good at getting you refills and cleaning up quickly. I have yet to have a bad experience.
DA
Daniel M
We showed up right between the switch between breakfast and lunch so our order took 30 mins. They gave us coupons and cookies as compensation.
TI
Tiffy Urroz
This is my favorite Chick-fil-a! The trip is always quick, the foods made correctly every time and the employees are nice & polite!
JO
Jonathan Reyes
Horrible!!! Drive thru line is always long. While the inside is empty. So I dont understand how hoard it is to hand out food.
MA
Mark Huerta
Love that the drive-thru is quick, even when they are busy. And the food looks just like the pictures. The staff is great.
PA
Patty Melendez
The staff here is always nice. They are quick to correct any errors and go above and beyond to make customers happy.
AL
Albertina Chanapi
Porque me gusta pero me queda un poco lejos
MI
Michele Miller
I used to love this chickfila. But, dont use your card from your calendar... They will try and rip you off!
MI
michael zavala
Fast friendly service and all the employees are cheerful and helpful...great place to stop for good food
RA
Raul Donas
Great service and delicious food. They even offered us a free ice cream for being first time customers.
RO
Robert Bokako
Chick-fil-A is a good restaurant characterized with outstanding appearance friendly staff and good food
CH
Christin Howard
This location is my fave. Employees are so nice and customer service is better than other locations.
RO
Ron Rangel Jr
Always a great experience in any Chick-fil-A. Very clean restaurants with great staff and fresh food!
GO
Gotta Love this Xc
Delicious of course and is fresh. The only thing is the line is always so long but it does go fast.
ED
Eddie Rodriguez
The food is always right and delicious. Staff is always friendly and a pleasure to interact with.
MA
Maria Ramirez
Slow, it was very dirty. Unlike other chik fil a, ive been to this one sucks never going back.
ED
Edna Gardu
Rica comida rápida saludable...
CA
Carolina R. Hare
Employees here are always so nice. The only thing I hate are the flies when we dine in.
LO
Lorena Juarez
I like this location, but I occasionally get the wrong things in the drive through
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