Address: | 2624 Kensington Dr Suite 110, Tyler, TX 75703, USA |
Phone: | +1 903-594-4272 |
Site: | mistersparkyeasttexas.com |
Rating: | 3.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
SO
Sonia Semone
I would never use this company again. Proceed with extreme caution. I called them to come work on a rental that my mother owns. The person that took my call told me they could come and there would be a service call of 89 dollars. This didnt seem to bad and most every electric company Ive ever used has been 80-100 for a service call and then the same amount every hour after that. When their electrician came to the house they told me it would be another 279 evaluation fee to fix the issue. I thought this was high but I just needed it done so I agreed to it. He then called me and told me some wires on the panel were too close together and that it would run down computers and Tvs eventually. He said it would be another 279 evaluation fee to fix this. I told him DO NOT do this because I was going to have someone else fix it and the price was outrageous. I gave him my elderly mothers number so she could pay via credit card and he told her the house was going to burn down and she agreed to have this job done. I was livid. He NEVER told me that it was a fire hazard, and as an agent for my mom I had already instructed him NOT to do this. I personally feel they are price gougers - doing an hours worth of electrical work for 700 dollars and they are cheats. I called the owner and he said he could not speak with me on the issue because I wasnt the owner of the home. WHAT??? you were happy to send a technician over when I called but now you can not talk to me about your price gouging and scaring an elderly lady? Horrible horrible horrible! Never again! Next Im lodging a complaint with the BBB on taking advantage of elderly people! ***RESPONSE SHOWS HOW THEY SCAM PEOPLE! The technician NEVER TOLD ME THAT THE ISSUE WOULD CAUSE A FIRE! I told him NOT to perform the work because he was charging 300 to do 10 minutes worth of work!!! I was going to call another company to fix it. He then called and scared my elderly mother!!! I TOLD HIM I WAS GOING TO CALL SOMEONE ELSE TO FIX THE WIRES THAT WERE TOO CLOSE!! SCAM BEWARE!!!
JE
jeff Zaber
I have called Mister Sparky every time (over a 15 year period) anytime that Ive needed a first class, Honest Electrician! Without fail, they have always exceeded my expectations with their dedication to excellence as well as Honesty and Integrity! Their work is always detailed, very thorough and no matter what time Ive called, they always responded with lightning quick speed! This company has exceeded my expectations time and time again and people should know this. Call Mister Sparky when you need a first class, Honest Electrician whether commercial or residential! Youll be glad you did! Jeff Zaber, Tyler, TX
BR
brian vermillion
Me and my wife are new home owners and we are learning how stressful it can be to discover issues with a new house. We contacted Mr. Sparky looking for help and they delivered. Quick scheduling, fast response time, and very informative company. Russell Zumwalt and his son fixed our issues quickly and have ultimately made a process that I was dreading turn into a very simple solution. Highly recommended.
KI
kim holzer
My husband and I cant say enough great things about Russell and the folks at Mister Sparky. They did great and fast work. We felt good about letting them into our home and they were very honest with us. We will use them again. We dont normally take a lot of time to write reviews, but a job well done deserves some credit. Kim
JO
john zumwalt
Best company Ive ever worked for. After 20 Years in the electrical field Im with a company that can truly offer the service a customer deserves. And with franchise backing we have the capability to offer an above and beyond anything I could have imagined. #HCC. THANK YOU MISTER SPARKY!
NA
Nathan Stewart
great service and quick response time! the tech gave me some good information about the problems I was having
TI
Tim Drain
Nathan and Johnathan very professional and helpful. Would use again
MI
Michael Anderson
Awesome service. Very helpful. I would definitely recommend them.
JO
Joe Jones
Good work. Gimmicky pricing structure.
DU
Dusty Gallagher
One word, terrible......