Memorial Lake Hills Mortuary & Cemetery
| Address: | 10055 State St, Sandy, UT 84070, USA |
| Phone: | +1 801-566-1249 |
| Site: | memorialutah.com |
| Rating: | 3.8 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–2PM Closed |
Location
Photos 32
Reviews 6
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Tom Martindale
My folks bought their plots before Memorial Estates took over the cemetery. My father was buried there 20 years ago. We laid my mother to rest this past September. They charged us double for vaults than anybody else in town and you must use theirs or pay and inspection fee of $750 if you use someone elses. When we went out to look at the ground where my mother was going to be laid to rest, they stated to me they had put my father in the wrong grave and would move him when they buried my mother. Do you know what it is like when you been visiting a grave for the past twenty years and it my not be the person you thought it was. We finally got all that worked out, So now I want to give them a proper grave marker that I know my parents would like. I went shopping today for when and when the designer asked me where my folks were buried and I told them Memorial Estates, they told me there were certain requirement that must be met. After talking with the cementery directly I found out whether you buy a grave stone from them or not, they require a "install and maintenance fee of $1000". Come to find out, they maintenance fee includes clipping around the headstone twice a year. Not once a month, not every other month but twice a year. The funny part is, Ive gone there on many occasions to visit my father and had to step on my fathers headstone to find it since is was covered with grass. Lastly, they require a bronze on granite headstone that cost almost twice as much a beautifully designed headstone made of simply granite. And their reason was because granite can crack if ran over my mowers. But they want granite under the bronze. Hello? But keep in mind, if that bronze plate from the headstone is stolen, unless you bought it from them (paying twice the price) they will not guarantee the theft or replacement....worst customer service and compassion I have ever seen....especially in this time of mourning. My parents remains may be there but "they" certainly arent...and I thank GOD for that!
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Anonymous User
About 5 years ago my father paid for his first wifes stone to be replaced since it hadnt been maintained and was crumbling. It was originally cement and he paid for granite. They never replaced this. Then when my dad passed away this last April we had to go through designing his marker twice since they lost the plans the first time around. The second time around we were able to get them to apply what my dad had paid them to fix his first wifes stone to the new headstone that would cover both graves. In the mean time they said that they would be able to put up a temporary marker while we waited for his headstone. Turns out they only put it up for 8 weeks, and they will not extend this since it is too hard for the workers who mow the lawns. It is now August and my fathers grave is still unmarked- even though it is their fault for the delay. What makes it even more frustrating is the fact that we had to pay up-front, barely time enough to get my fathers death certificate signed. They also have a very limited portfolio of the designs you may use for your grave markers- and we had to teach them how to use the software. If your loss is at all hard on you- you dont need the extra stress and poor treatment supplied by this company.
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Jesse Barrett
Lake Hills Memorial handled the funeral for my niece who passed away at 7 months old. At an unbelievably difficult time for my family, the service and professionalism of the staff at this funeral home helped lift the burden of the details of her burial preparation and funeral service from our shoulders. Everything went smoothly and we really felt like they cared about us and the grief we were feeling. Thanks so much.
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Tam Sand
Its hard enough to lose someone you love but to lose a child you love can not compare to any thats my opinion but Richard and others at lake hills were wonderful i cant say enough kind words about Richard and staff they brought comfort to our family when i thought there was none Richard you are a god send and talented at your work rating at 1to 5 i would give a 10 above and beond Thankyou so very much
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mike davies
I was about to say a bunch of puns at this cemetery, but the situation was too grave.
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Dylan M
My mom die Jan 9 2012
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