Address: | 250 N Main St, Tooele, UT 84074, USA |
Phone: | +1 435-249-7133 |
Site: | vasafitness.com |
Rating: | 4.2 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 5AM–7PM 8AM–3PM |
KE
Kenquan Hudson
Poor Facility and poor customer service at the Tooele Vasa Facility. Most of the equipment is always out of service, pool or sauna is always closed for long periods of times, they never have basketballs for the basketball courts and I was accused of being a Personal Trainer. They handed me a paper stating "This letter is a formal request to cease and desist training activities within our facilities. Continued abuse of this VASA Fitness policy could result in loss of membership privileges. For what? working out with my girlfriend? Showing her proper techniques and showing her workout routines. The VASA employee stated over and over that hes seen me and have records of me training different people several times. First of all my girlfriend and I just started working out together, weve worked out together a total of three times. But yet the VASA employee continued to tell me that he have records of me being there training multiple people several times. Records? What Records? I work in South Jordan, Ive visited the Tooele Vasa Facility maybe five times in the last three months, and I mostly go to the basketball courts to shoot around (ALONE). Now, how can this VASA employee say that he has seen or have records that Ive been training multiple people multiple times? Most importantly this VASA Employee who kept accusing me of being a Personal Trainer, and stating that Ive been seen and they have records of me training multiple people multiple times. "What RECORDS?" When the letter they presented to me said “Dear Member”. If you are going to accuse someone of abusing or not following VASA fitness take the time to gather evidence, like check the system for a name and dates for these RECORDS. Since, I’ve only visited the Tooele Facility a hand full of times in the last few months. And also, get a Name for this “accused person to log and track. Instead of coming up to someone and just stating that we’ve seen you and have records that you have been training multiple people on multiple times. I’m very upset about this whole situation for this VASA Employee to come up to make these false allegations over and over, as I’m explaining to this person sorry you have the wrong individual I have not been in facility training anyone. I’ve only worked out with my girlfriend at the Tooele VASA Facility. I was required to give it one star just to post my review!
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Jenny Grant
STAY AS FAR AWAY FROM THIS GYM AS POSSIBLE!! This gym is dishonest and will try and get as much money out of you as possible. No one there knows what they are doing and you will get a different story from each person you talk to. I cancelled my membership and was told that there would be no charges or fees if I cancelled. Low and behold, a few weeks later I get charged 61 dollars. I call and talk to them about it, and even talked to the corporate office, (which is even worse to talk to and very rude) and they just kept telling me that because I cancelled my membership 1 month too early i had to pay a yearly fee and the next months gym membership. I kept explaining that I shouldnt have to pay a yearly fee for a membership that I no longer have nor should I have to pay for the next month because I cancelled my membership. There is no getting through to these people at all, they dont care about you they just care about getting money out of you. I started a dispute with my bank and they gave me my money back. I got a call from the gym a few days ago with them stating that If i didnt pay that 61 dollars they wouldnt close my account. They kept hounding me and hounding me to pay so I finally did so they would leave me alone. After I paid I realized that I should have talked to my bank 1st since this was a disputed charge. I just felt bullied into paying so I did, but I shouldnt have, the bank told me that the gym cant legally make me pay once I disputed it. Now I know, a little too late that I shouldnt have caved into their bullying ways. If they charge me anything else, I was told to dispute it immediately but that my 61 dollars is a gone since i authorized it. The guy at the gym claimed that its in the contract that you sign that they charge you these fees. I never signed a contract when I went from to 10 dollar plan the 20 dollar year plan, they just changed it and your good to go you dont sign anything. He refused to hear me when I told him that. They are bullies and they will hound you and hound you and get as much money as they can out of you. Stay away from them!!! I was happy to see that we are getting an Anytime Fitness right across the street from VASA and I hope they take all their customers because VASA is a dishonest bullying company with zero care for their customers!
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Tanya Schlamann
Well since I just joined earlier this month, I wont give you a full 5 stars, yet. And as far as I can tell, the 4 stars might be a short lived state! Everyone, including Brendan, Dillon, and Janessa have all been very nice, thoughtful, helpful, and I could go on. But I dont want to give any one too big a swelled head or ego. That might not be good for business! lol Back to the review. The Tooele gym has always been nice and clean. The temperature is always comfortable in there. And there are plenty of machines to go around! I havent tried a class yet or used any of the courts or the pool, but give me time. I am sure that will happen eventually! I get my personal trainer pretty soon and after talking with Janessa today, she said she already has some one in mind for me. A nurse, which puts my mind to ease since for my entire life I have always struggled with my health in one aspect or another. I will end this saying that I look forward to being a long term member of the VASA family, or for as long as we live near one! I hope that your heads and egos havent burst from this review. I would hate to have to read in the paper that I was the cause of someones demise: Cause of death, head explodes due to massive ego stroking in a personal review! Ya have to have a sense of humor when you tend to be perpetually ill in one facet or another. Looking forward to seeing you all on a regular basis. Baby steps, just help me keep me going!!!
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Dutch Schultz
As far as fees go (joining, quiting, etc) - I think that is pretty standard for any gym, so I wont hold that against them. Pros: The Tooele Vasa is the cleanest of the all the other Vasa gyms Ive worked out in, the equipment is consistently in better shape and theres no unbreathable stench in the cinema cardio room. The whole facility seems to have a better designed air circulation system. Even though this gym is smaller than other Vasas I have never seen it so crowded that I felt like there wasnt room to get a good workout (which no one considers until youve been in a gym that is way too crowded.) Ive yet to see a "screamer" lifting here. Cons: The hours are an inconvenience, especially on Sunday. I wouldnt even leave the kids of someone I didnt like at the child care. I have either never seen the supplement store open or it just always looks closed. IMO the "cross fit" area and pool are way too small to be useful for human sized people and were designed for 1/20th scale action figure sized people.