OfficeMax
| Address: | 12144 Jefferson Ave, Newport News, VA 23612, USA |
| Phone: | +1 757-249-5166 |
| Site: | officedepot.com |
| Rating: | 3.7 |
| Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
Location
Photos 49
Reviews 52
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Ron Buckles
Needed a 4-drawer metal file cabinet. Went over and looked at what they had. They had two metal types on display and a pile of order cards to take to register. But when I gave them the card they said they did not have the one I wanted in stock. I asked for another color. Then they came back and told me they had no (as in none) 4-drawer file cabinets in stock. They tried a sister store with no results. Since they showed they had stock they could NOT sell me the floor model! The person helping us seemed very uninterested in helping us. Maybe she has been through this too many times. When I suggested they remove the order cards from the floor model all I got was a stare. Finally went to Target and found what I needed. Weird.
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Nicki Vogus
It was a great visit. I went in knowing what I wanted (a desk), and I took time to look around at all of the furniture they have assembled to choose the one that suited me. The cashier was super awesome. She called to the back to make sure it was there & had them bring it to the front. Ive never met someone so genuinely perky in my life. Another associate helped me load it, and off I went. Ive never had a bad visit. Last time I was there an associate helped me find a cord for my phone. Theyre always super helpful. Nothing is too small for them to assist with. They dont just point at some random aisle and order you away.
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Eric Shuey
No one greets you upon arriving. they have 3 to 4 staff working on projects and none of them made eye contact with me or asked me for any assistance. I had to wait in mind for about 10 minutes for someone to come and tell me I would have to give them my USB to print off anything for me. I explain to them that my materials were confidential and that I wanted to either wirelessly print or use a machine myself and The worker shook his head no and said we cant do that and he went on to the next customer. Thanks for wasting my time OfficeMax/copy max.
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Alan Chandler
Had an issue with a broken part on printer. Called the manager and she said she would swap it out for the same item. When I went in and I was in the process of swapping it out, the technology guy on duty started being very rude and made me feel inferior just because I didnt purchase the warranty. I only had a printer for two weeks and he made it sound like it was my fault and talked down to me. Very unprofessional service in my opinion. I will never visit this location again if thats the service they provide.
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Maryia Yurhelevich
Horrible customer service!!! My husband needed to get some menus laminated. Dropped them off at 2:30 pm, was told to come back at 4. So he was there at 4:30 and they hadnt even started laminating yet! He asked to talk to the manager and the manager didnt even have the decency to come out and talk to him, forget about apologizing. Wow
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Brigitta Haggins
It is always a pleasure to use Office Max printing center in Newport News Virginia. The ladies and gentlemen are always professional and quick to finish your product. They always helpful and have ideas on how to make my projects professionally finished. I really appreciate them being in our neighborhood.
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Ill Nyx
Had some good experiences here and some bad ones, it just depends whos providing the customer service.Some staff is really nice and helpful and some arent. I like this store and need some of the products they sale they are pricey depending on your needs..
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Mark Kiepke
Disorganized mess......was told that they had 11 items of what I needed and I only needed one I drive down to the store not a single one was in stock you got to do better than that too many options nowadays .....i e Amazon
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Jeffrey Wheeless
They always have what Im looking for but Ive never once been here and walked straight up to a cash register. Selection is good but service is usually slow. The printing side is awesome no problems.
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sarah singleton
My printer at home was not working and desperately needed to print pages out and they did it all for me. Very friendly staff in the printing section would always go back for more help.
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Leigh Workman
I get printing done often at this store and its high quality and the staff is super helpful. They always make sure I can get my project done before I leave the store.
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Joy French
The store is clean and well organized. If you are there when Jasmine or JaNae are there, ask for their help. They will go out of their way to be of service to you.
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Brandon Taylor
Staff disorganized and products are marked up then "discounted". Not a great value even in sale verse online or at other "marts".
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Dan Flynn
Helpful and friendly staff (almost too helpful though as I was asked if I needed help by 6 different people). Descent prices too.
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Berzelius Paragot
Its an OfficeMax. Decent prices and quick service for printing. You can get better cheaper on line, but it takes much longer.
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Jacob Moore
This is a one-stop-shop for all things back to school. Right now there are great deals on back-to-school necessities.
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Patrick Gilbert
I love the experience I had at Office max the people who work there are friendly and extremely helpful.
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Lydia Mullen
Staff was kind and helpful when we went to print programs for my brothers memorial service.
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Amy Etheridge
Great customer service. They always aim to please. One stop shop for school supplies!
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Kynara Jenkins
Lines were long. Employees were talking to other costumers and taking their time.
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Sarah Shababy
Im trying to call and its only 8 oclock and theres nobody even answering phone
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Linda Samuel
I got the help that I need and i was very pleased with it thank you so much
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T Clem
Customer service available for me to find products Ive never looked for.
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H M
very helpful staff and quick to find anything you need assistance with.
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Mikel Candusso
Terrible customer service.. Wouldnt suggest going to this location...
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Duane Langenfeld
Associate was exceptionally helpful. Called other stores to assist.
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Isaac
Employees were really nice. They tried to help me out so much :)
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blastard40
1cent back to school sale was hassle free, a great experience.
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John Lassiter
Good way to get faxes things pulled off your phone and printed
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Rodney Thompson Sr.
Not the friendliest staff. And not a great supplies inventory.
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Margaret Ramsey
Very helpful staff, especially in the copy department .
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carol hoyer
Fast service, knowledgeable staff, good selection
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Joseme Pierre
Its a good place where those things are so cheap
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Cynthia Lucios
It was a pleasant visit great customer service.
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Amy Bolick
Pretty good supply store. But little expensive.
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Tyania Voss
They have everything I need for office supplies
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Jess Wollin
Always easy to find things with friendly staff
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Charles Wilson
How many other Office supply stores are there?
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Arthur Kirk
Awesome store! Everything I needed and more.
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Sir. Drift
Great place with good office supplies
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John Rhodes
Very prompt service over the phone
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Tami Marsh
Great customer service!
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Ron Berard
Needed a lot more help!
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Mary Saffell
Staff was very helpful
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Tiajuana Jones
Friendly service.
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Paula M
Good experience
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Chris Ethridge
Great service
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Daniel Messick
Friendly staff
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Judy dunn
Hugh store.
VA
Vaughn Downer 2
Great buys
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Sandria N
Average.
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Kenneth M Jackson
Great..
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