Best Roofing of Virginia

320 33rd St #1451, Virginia Beach, VA 23451, USA

Address:	320 33rd St #1451, Virginia Beach, VA 23451, USA
Phone:	+1 757-932-2385
Site:	roofingrepairservices.com
Rating:	4.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 100

Reviews 4

Neill Alford

Best Roofing of Virginia sets a gold standard of how contract work should be done. From our first phone call to them through their follow-up visit after the work was complete, it was clear our satisfaction was as important to them as it was to us. On each visit to us as sales representative and project manager, Thanh Nguyen arrived promptly. An excellent communicator and very personable, he thoroughly explained all our options, answered our questions, and inquired carefully to make sure all our questions and special concerns had been addressed. He strongly encouraged us to use GAF’s excellent website with its extensive learning tools. Thanh gave us several addresses where Best Roofing of Virginia had installed the shingles we were favoring (GAF’s Camelot II), including a project underway, so we could evaluate the shingles and the workmanship and also see the company at work. Thanh went over the contract thoroughly with us and explained each part of the estimate and the schedule. Throughout the project, he maintained close contact with us and encouraged us to call him with any questions. When we called, he was always friendly and helpful and gave us a prompt answer. After the material was ordered and delivered, the project took two days, April 6-7, 2015. Avecier and his team were meticulous about protecting our garden areas, driveway, aluminum trim, and deck furniture. They were polite, pleasant, efficient, and careful. Each step was taken with care and exceeded expectations. We had asked them to replace our old skylights. Before they did that task, they made sure the area underneath was well-protected against falling objects. The task went completely smoothly – but we’re glad they approached it with great care. Thanh was also careful in selecting the replacement vent stack parts we needed, and discussed our options with us, so they would last as long as possible with the least maintenance. To reduce overflow of heavy rain from a roof area onto the front porch, we asked them to reinstall a diverter we’d had on the old roof. They did, but went one step better. Their roof drainage expert recommended an improved solution, which they put in place. His solution is fantastic! It takes a good roofer to solve a tough roof problem. After the roof was completed, the crew cleaned up the area thoroughly. Thanh did a walk-through with us to see if we had any questions or concerns. He made sure we were completely satisfied. We were – and still are – completely delighted with the look and the effectiveness of our new roof. We highly recommend Best Roofing of Virginia without hesitation.

Eric Schweizer

I was in dire need of a new roof, but ensured that we did our research before settling with the first company. I contacted 3 companies and found that Best Roofing of VA offered the best overall value. It was not the cheapest of the 3 at first, but it was slightly after applying the military rebate that the other company did not offer. (Thank you for your support of our military!) Aside from the price, the Project Manager who performed the estimate (Thanh Nguyen) took the most time to fully explain everything to me rather than just writing up the proposal and moving on. That meant a lot too. When I told him that I still wanted to shop around, he understood and didnt pressure me. Probably because he knew Id be back given that they are the best! I am so pleased that I decided to go with Best Roofing. Thanh made sure that the process was smooth and I was well-informed throughout. The day the job was done, the crew (Aviecer and his team) showed up right on time (which was 7:30am, before most places "on time") and got right to work. I left the house at 7:50 and they had already accomplished a lot. Despite my roof being worse-off than we had known, they still finished the job in 1 day as promised. Thanh was there to oversee the work for most of the day and kept me in the loop on the progress throughout the day with phone calls, texts, and pictures since I couldnt be there. The finished product was fantastic looking, and the cleanup made the area around the house look even better than it did before the job. The crew was just as meticulous with the cleanup as they were with the job itself which speaks volumes about their attention to detail and desire to please the customer. Finally Thanh worked around my busy schedule to meet with me to review the work in the evening rather than making me take time away from work. I couldnt be happier with the experience... the price, the fact that the company helps the military and vets, the communication, the professionalism and politeness of the entire team, and of course the finished product itself were all top-notch! I highly recommend them. If you are being a smart shopper and getting multiple quotes you can stop your search... Best Roofing of VA is the one you want!

Gabriella - Emma and Oscar

After talking with and getting estimates from 5 roofers, Don, the owner of Best Roofing of VA, stood out from all the rest. Right from the beginning his main concern was what I wanted done. He explained EVERYTHING I asked in detail and gave me the resources I needed to verify and educate myself about shingles, etc. He not once tried to sell me on the most expensive or the latest "must have." He showed all options and once I told him what I liked and wanted, he made it happen. I appreciated the no haggle type meeting, only honesty and to the point. Don is a very sincere person and a very upfront business man.This is why we chose his company. His cost was very reasonable especially when compared to the others who wanted to charge double for the same material! We bought the Platinum Warranty and the Natural Shadow GAF shingles and ridge vents. The men came ON TIME! They did so much on my very steep and high roof and worked very hard all day. They finished in one day then came back the next morning to make sure they had cleaned up perfectly. The men asked me if I was satisfied and made sure I was happy before leaving. Very thoughtful staff. Don made sure to come by and do a final QA walk through to make sure all was well. He answered all questions and made sure we understood the warranty and maintenance steps for the future. A few hours later her called me to give me the warranty number for my roof and reminded me of what to do after a storm and to call him if I need anything or have questions. He truly has made every attempt to have a satisfied customer and he succeeded with flying colors. Best Roofing now has a loyal customer :) . I know my review may sound overly satisfied, but we truly did have a wonderful and very welcomed experience! After the stress of buying a new home then a month later needing to get a roof, it was nice getting good service. My roof looks A+mazing !

Laura Hoey

We ended up choosing Best Roofing over another, comparable company that was even slightly cheaper. The reason was because I felt that Best Roofing knew their information so well and was going to do a better job. They really did a fantastic job. We worked with Thanh Nguyen and he was a pleasure from the start. To be honest, he was probably the main reason that we went with this company. He was always in touch with us to let us know when he was going to arrive, when the job was scheduled, etc...We had to delay the job because the original date ended up getting rain and he was touching base with me the night before well after hours to reschedule. He really went above and beyond. He also knows EVERYTHING about roofs. My husband likes to ask A LOT of questions and Thanh knew everything. Ive helped manage construction jobs before and trust me, Thanh is the type of project manager that you never let leave. He is honest, super hard working and knows his stuff. The cleanup was great. Neither of us were home when the roofers finished but when we got home in the evening, there was not one thing out of place on the property and not one nail or screw on the driveway. The overall experience was really great and we will definitely recommend this company to others in our neighborhood who are getting ready to replace their roofs. Yes, the company does offer a social media rebate for those who review them online, however I will first say that I would not leave positive reviews no matter what if I didnt think the company earned it. Second, the social media rebate doesnt require anyone to leave positive reviews to qualify. So to those who have said the reviews are paid for, that is really misleading. Once again, thanks Best Roofing for a job well done. And thanks to Thanh for going above and beyond!