First Landing Autocare

2900 Shore Dr, Virginia Beach, VA 23451, USA

Address:	2900 Shore Dr, Virginia Beach, VA 23451, USA
Phone:	+1 757-481-6549
Site:	firstlandingautocare.com
Rating:	4.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 100

Reviews 15

George Godwin

Great service and great people persons working there. I started using First Landing Auto Care when Mike Slack moved from the service station across the street from First Landing Auto Care. Mike and his dad have been servicing my vehicles for more than approximately 18 years. I have found Mike to be an honest, reliable, and trustworthy mechanic. The new owners of the service station across the street where not very friendly and I felt they were out for the almighty dollar. Plus I had been doing business with the old owners for over 17 years before the new one took over. . Since I moved from the service station across the street, I would recommend First Landing Auto Care to anyone looking for a friendly, honest and first class business to provide for all there automotive needs. Also, I must mention the Service Advisor, Tracey Sordi, she makes you feel important as well as caring about your automotive needs. This is not a paid announcement, it is straight from my feeling on how I have been received and treated since using First Landing Auto Care. That goes for both locations. First Class.

Britney King

I took my vehicle here for a second opinion after another place told me my brakes wouldnt pass inspection and that I needed to completely replace them ($296). My husband and I felt that that was a premature diagnosis, as the brakes on this vehicle are not old, do not skip or squeak, and feel good. First Landing not only confirmed that the original diagnosis was pre-mature, but showed me my brakes and explained the areas of wear and the difference between brakes that will pass inspection and brakes that wont. They also caught a leak in the seal around the air compression plug in my front left tire, which they easily and quickly fixed for a very fair price! Not only are they thorough, but they are willing to explain and show the issues, which to me is very honest. At the end, they also gave me a prioritized list of maintenance that should be addressed at my convenience/capability. I went from being told I NEEDED to spend upwards of $300 immediately at another location to only spending $73 at First Landing and taking care of the real immenent issues.

Anonymous User

Brought my truck there for a new water pump and timing belt. Drove to work after the work was completed and it dumped all the coolant out on the pavement (I found out they had "fabricated" and o-ring, which either means you stretch one too small or shrink one too big. either way it wont work. They then took it back a few days later to "fix". (I had no transportation in the mean time), they got the actual part and "completed" the job. The truck still leaks coolant about a gallon a week. It leaked none before I took it in there. The work is still under warranty but why bother taking it back. They couldnt fix it the first 2 times, they clearly cant do it.

Jim Cook

I have an old Honda Accord (96) that I leave at my beach home here in VaBch. I began taking it to First Landing Autocare for service and repairs about a year ago. Most recently I took it in to find out why the check-engine light had come on. They had to manually clean carbon buildup from the engine and replace several filters. I also got the AC tuned up. My old Honda runs great and First Landing is keeping it that way! Great shop with friendly and professional people!

Timo Kempl

I asked for check and adjust my parking brake. When I picked up my car they have checked the tires, liquids, lights and some more things what I did not asked for. And they told me I need new brake shoes for the parking brake and a liver. Back at home I took the brakes apart and saw that they never opened them. So they guessed. The liver and the brakes were ok. They needed just adjustments. Thank you for paying 70$ for something what I didnt asked for. Never again

Jason Miller

Seriously the best place to have you car looked at. Did a pre-cross country checkout with them, had a 11 page detailed report (with pictures!) of my car emailed to me within a few hours. They cared enough to do some research on my vehicle including finding out where it came from to get more information on a pending issue. Ive lived in many places, dealt with many car repair places and it doesnt get better than this folks.

Nikki H

I visited First Landing Auto Care for the first time yesterday to get my car inspected. They had great customer service and very professional. I was pleased with their services. I will come back to their place of business,if I have problems with my vehicle. All in all, if you are looking for a place to receive auto care,you should come here.

Jon Ratcliffe

It is like every customer is a member of the family. You have a knowledgeable and trustworthy family member. The work was done promptly and explained well for a great price! I also needed a bit of body fixing. They gave me a recommendation and I was just as pleased with that service! Nice to have superior people to help you all over!

Evan Poe

Took my car in for an inspection and got great service with a quick turnaround. Steve went above and beyond by not only letting me know what needed to be done for my inspection but also some other things he found as recommendations. All he did was provide the details ... no pressure! I think Ill be coming back here for a while.

Ashley Nalevanko

Took my truck for inspection and received a detailed print out with images of any issues. I do most all of my own maintenance, but they also provided a detailed list of recommended services and were not pushy about getting them done there. Overall they seem like a very helpful and honest shop...will be a return customer.

Susan Hurley

Very accommodating and friendly! They took care of me when another service center said they were too "booked." I received great service and plan to return! Out-of-town guests went there and said they received great service, too! I also appreciate that they have email reminders and online appointment requests. Nov. 11

Hokie Kim

Family-owned business with friendly, knowledgeable, trustworthy and professional staff. Great communication with reminders for service via email, taking the time to explain service needed, prompt phone calls when service completed, and follow up emails to request information about your experience. Highly recommended.

Katy Judge

First Landing Autocare has been taking care of my familys cars for over 10 years. They always get our work done in less than a day, and they make honest and smart recommendations for what we really need. I would not trust my car to any other location in Virginia Beach. Thank you all for everything you do!

Meghan Francis

We are new to the area and heard great things about this place and they did not disappoint. They were courteous, professional, and fun. We brought in both cars and had A LOT of work done in a timely manner without an appointment. I would recommend them to anybody. Honest, fair, kind and funny too!

Cecelia Schleder

Im glad I found First Landing Auto Care last year when I needed air in the tires. Someone comes out and actually does it for you with a smile! Recent oil change was done quickly while I waited in the pleasant waiting room complete with refreshments. I recommend First Landing to everyone I meet.