Planet Fitness

Reviews 14

VI

Victor van Oosterhout

The startup personnel in this location cant even admit when they wrongly inform you straight in your face (or maybe even try to mislead you) You discover this by more probing question in the span of not more then 10 minutes And then rather to admitting a mistake they flat out lie and deny straight in your face about statements they made repeatedly in the last 5 minutes as if you are some dumbass 5 year old or a retarded individual who isnt able to register information verbally submitted to him (or her) I walked planning to signup But after such abominable insulting treatment even before I signed up I decided to abandon the idea of signing up altogether If this is planet fitness idea of enticing people to become customer then they have some pretty screwed up notions about customer service If this is just an anomaly at this location they have to either select more mature and responsible staff to open a new location Or improve the training of their staff in good customer service practices I am glad this happened before I signed up instead of having a nasty experience after in already surrendered my money I for one after this crazy and most annoying experience will stay far away from this outfit I recommend anyone else to seriously consider any other fitness clubs before signing up with these "folks"

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GL

Gloria Colon

Just left. Couldnt get a tour. Only one staff member working you could tell he didnt want to answer our questions. I guess we were supposed to imagine what the gym looked like. I asked about dress code because this place has a bad reputation for making people feel bad about what they wear and the staff member told me to wear what I would wear to meet my boyfriends parents for the first time. What the heck!! No wonder why its 10$ to work out here. No thank you planet fitness.

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WR

Wrecklesswrides

So proud to call this my gym...my fitness family! Friendly staff and very helpful. On their grand opening it was a mad house but they kept it together! Very upfront about fees and the perks of the black card are so worth every penny. Hard to find a gym open 24 hours that costs 10-20 bucks a month.

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JO

Joyce Kamitha

I only gave a star because I had to otherwise I wouldnt give any. Went there because I wanted to inquire about the services. They were three staff at the front desk.one lady said hi and that was it. We were there for like 3minutes and no one talked to us. They completely ignored us.

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AN

Andrey Marshalkin

Dont get why people complain of customer service for a gym membership, this isnt a restaurant. Unless they cant scan your card properly you shouldnt need that much more customer service to workout. Lol anyway its a great place defiantly recommend. Staff is young and fun

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ME

Melissa Miller

Tyler, the general manager at this location is amazing. Time and time again he has gone above and beyond for me. Professional, kind, and always ready to listen and help. Everything about this location deserves a 5 star.

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JO

John Akers Jr.

Ive only been a member here for a little over a month, but Ive thoroughly enjoyed my experience. It doesnt have all the bells & wistles of some larger gyms, but its well worth the price.

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TI

Tiffany Tucker

The staff is so awesome! I feel so comfortable there, I dont feel judged at all!! I love this location and the black card perks are so amazing....i felt like I was at a spa

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JE

Jerome Watson

Great gym, great environment, and great people! If you live in the area, I highly recommend joining Planet Fitness.

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JE

Jeff J

Good place, great equipment, clean environment and helium friendly staff. Not to mention inexpensive membership

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x_numb._x

Bad. They require you to be age 18 to be a member. They dont want kids to get exercise i suppose

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WE

Wesley Marks

Beautiful new gym, super friendly staff, and their hours are amazing.

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TA

Tatsuya Ozeki

Friendly staffs and clean environment

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AN

Annie5 Fears

Customer service

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