Address: | 11613 124th Ave NE C, Kirkland, WA 98034, USA |
Phone: | +1 425-820-2011 |
Rating: | 1.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Alexandra Spring
The lady at the counter doesnt know at all what customer service means ..No hi,no bye ..I came to drop some clothes for cleaning and some for alteration..more exactly fixing the hem for few dresses..She took the items ,told me to come in 5 days..When I asked about the price she said that she doesnt know the alteration prices ..I asked her to give me an average..I heard again "I dont know..pay latter".I asked again since I have the right to know and she just put the bill in front of me with all the prices on it,a bill she hold on her hand since I first asked the prices.Of course I didnt like the place and the service..I refused to alternate the items on what she got really angry,making faces and kicking my clothes aside ..I am just waiting to see how good the laundry for my clothes will be done.
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Ken Mizell
NOT A ONE HOUR CLEANER! I took a suit that I had recently purchased and had altered in to be pressed only (not cleaned), and I specifically chose this place based on a google search for a "one hour" cleaners. When I asked when it could be pressed she first told me Monday (this was Thursday). I said "your sign says one hour?!? Id like it in an hour please?!?" She said "Oh, that just name, We not one hour." I said "Why have a sign that says one hour if you dont do one hour?" she couldnt answer. I paid extra to have it in one day (24 times as long as advertised).
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Anonymous User
After reading the review I chose to try and use this service to get a dress shirt cleaned for my husband to attend his fathers funeral later in the day. I think they may be under new management? After I explained I need the shirt ASAP, the man behind the counter stated, No one hour. It will be ready later. Come back at 3. Okay thats more like 6 hours. The shirt was cleaned. The willingness to help however leaves a lot to be desired.
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Nathan T. Staunton
Deceptive name and poor service. Places should not advertise as One Hour cleaners if it takes 3-5 days to get anything done. When I called them out on this, the lady there said, "its just a name". Go elsewhere.
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Robert Dineen
Not open 24 hours as advertised. Unacceptable.