Address: | 431 N Kelsey St, Monroe, WA 98272, USA |
Phone: | +1 360-794-7164 |
Site: | stateroofing.com |
Rating: | 4.3 |
Working: | 6:30AM–8:30PM 6:30AM–8:30PM 6:30AM–8:30PM 6:30AM–8:30PM 6:30AM–8:30PM 6:30AM–8:30PM 6:30AM–8:30PM |
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Jim Petersen
We were trying to decide whether to build an addition or just remodel our existing house. We ask for two bids. 1. Existing house only. 2. Including the Addition. We explained this over the phone when setting up the appointment and again in person. Met with the sales rep and he seemed nice, (but did down talk any product from other companies as someone else noted in another review). He said he would have the bids for me the next day. The next morning, I wanted to confirm some information and ask some questions * What type of Underlayment will be used (type and brand if synthetic) * How do you prevent water leakage through the membrane - are you using Rubberized Cap Nails? * Will you use Kick Out step lashing at the sidewalls near the gutters * How many squares are you estimating? * We want at least 4 Permanent roof anchors left (two on existing and two on addition) * Cut Badge Boards back to roof joists (currently they are damaged where the water ran down the roof - extend fascia and gutters to the end of Badge Board) - see attached picture His Reply "Sounds like you have a installation methodology that you are comfortable with at this time. I spoke with our production manager and reviewed your scope of work and we have determined that this is not a project that we would be interested in quoting." Sounds more like he doesnt want to work with a customer who wants to know what they are going to do. If we were going to spend $20k+, I think that warrants asking a few questions. I think we avoided a big mistake by working with them. Do not use them.
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Marty Girvan
So we had a leak in our shake roof and it looked like a mess. In fact there was a massive hole after some great weather we received. We called State Roofing and they were at our house on the roof within a half an hour. We live in deep Mukilteo. Kevin Smith was our contact and he was able to assess and give us a plan in no time. Super friendly and extremely knowledgeable as we were now going to transition from shake to presidential comp. there was a lot of work to be done and within no time the shake was gone and a new roof was up. We had a lot of different pitches and areas that needed to be updated and they were great with communicating and informing us of each step in the process. I could not thank this company and Kevin enough as they not only saved us a headache down the road but also educated us along the way. We bought them lunch a few times as they were working hard and it looked exhausting. It was the least we could do for their attentiveness to our needs. They were Fast, efficient, clean and filled our expectations as a great company with a proven track record. When shopping around we found other prices, deals,etc but we also found that the companies were not in business as long as State Roofing and we would want full support for the next 30 years on our roof. Im glad we chose them. Thanks State Roofing and thank you Kevin. We will be sure to push business your way. Cheers. *also posted this review on Yelp. Good companies deserve great feedback. ;)
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Anonymous User
I had three roofing contractors come out to my home yesterday, two small companies and state roofing. I was pretty shocked that state roofing will not go on top of your roof, claiming insurance reasons. I was also shocked at the lack of detail in the proposal that was handed to me at the end of the appointment. i asked to be given several options as i like to compare, but was told that they dont do that. i find it very suspicious that my tiny house came in at $12,500. he "warned" me that i would get bids at $7000 and implied that there was something scary about that. imagine my surprise, not, when one bid came in at about $6700. still waiting on the other one. state charges $85 an hour for any additional work... seeing as how he didnt inspect the roof i am sure there would have been a lot of cost overruns. also, they bid 3-4 days of work while the other roofing companies estimated at 2-3. im not saying dont go with state, they have been in business for over 42 years for a reason. just make sure you dont get suckered in by their salesmen. it makes me sad that old people and those who are unsure of what to do get pulled in by them. a positive is that if youre paying in cash they only require sales tax upfront. they also seem to be in need of work, you can get it done quickly right now. i was told i could get 20% off if i decided to go with them in the next couple of days. funny how he wouldnt put that in writing.
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Anonymous User
When we got bids to have our roof redone, many roofers advised us to install additional ventilation. State Roofing agreed to do so, but it was not installed when the roof was put on. When I called to ask about it, they sent out the same foreman whod done our roof. He pointed out the miniscule vents and assured me they provided plenty of ventilation, and even warned me about the dangers of adding too much low vent. Turns out he had no idea what he was talking about. The roof also developed a small leak. When the same foreman came out to fix it, he initially claimed it was not a leak at all, but humidity from a badly installed vent pipe (forgetting, I suppose, that he had been in charge of the installation.) The company did fix the leak when it occurred. They also finally inspected the lack of ventilation (with the State representative muttering the whole time he inspected the attic "I wish [the foreman] had called me--he should have called me" and installed it, but they refused to compensate us for any moisture damage. I very much regret hiring this company, and wish we had gotten somebody who knew how to do the job right the first time instead of messing it up so badly.
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M Page
State Roofing is a very skilled and professional company. They recently installed a new Euroshake roof for us. Euroshake is an excellent material, but, since its difficult to install, very few companies can tackle it. State Roofing did a great job of taking off the old roof and especially of installing the new one. Their chief installer was a master at his craft. State Roofings project management was good too. The materials arrived just when needed and all the old material was promptly hauled away with no mess. We presented them with an interesting customer-service challenge. During the weekend (when they werent working), we were hit with gales and torrential rain (over 3"). State Roofing visited us both Saturday and Sunday to address any problems that the dreadful weather may have caused. We were grateful for that, because its disconcerting to be hit by unexpected gales in the middle of a roofing project. There are lots of fly-by-night roofing companies out there. My advice: go with a sound, established one like State Roofing. Its worth it.
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Diane LoPriore
We hired State Roofing because their price was competitive. It was a mistake all around. Cori the office manager was rude and wouldnt let me get a word in the conversation. This should have been my first clue. After they started the install a week late, not due to weather, the crew had no supervision until I called and requested Cipriano the foreman whom i never saw on site to review the faulty install areas. After several times of calling them back to fix what they obviously installed wrong, my neighbor noticed an entire ridge wasnt shingles properly. Ive remodeled 6 houses and never been treated as a second class citizen like they treat their customers. The customer is wrong , and they are always right. GOOD LUCK, BEWARE. YOU TOO CAN BE YOUR OWN GENERAL CONTRACTOR WITH STATE ROOFING.