Kassel Motorsports

Address:	2301 E Pioneer, Puyallup, WA 98372, USA
Phone:	+1 253-864-4955
Site:	kasselmotorsports.com
Rating:	4.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 100

Reviews 12

Nikki Sullivan

I had a horrible experience previously with Bristows in Tacoma. They ripped me off and literally destroyed my engine. I have a classic Porsche 944 and they require a lot of maintenance and attention. Bristows took weeks and weeks and WAY too much money just to tell me it would cost me another $8500 to get my car running. Going into it, I didnt get my hopes up because I knew even the places with the highest ratings can screw you over. Im getting my car back in a week in better condition than when I first purchased her, and I couldnt be happier. I wouldnt say that Kassel is cheap, but they are incredibly thorough. They didnt just hook my vehicle up to a diagnostic and tell me I needed a couple of things fixed. They actually took the time to physically look my car over and correct the issues that I wouldnt have seen until much too late. The bang is definitely worth the buck here. Theyve kept me updated on the entire process (I think Ive gotten a call every single business day I have had the car there), worked with me to make sure finances were acceptable, and were honest with me about the pricing and how much money each part of the process is. In total, Kassel will only have taken 1.5 weeks to complete over 20 hours of work. Overall I would give this place five stars plus bonus points. I wont take the Porsche anywhere else!

Andrew Ira

Kassel has been my mechanic shop since almost day 1 with my 3-series. From wellness checks before long trips, to suspension work, diagnostics, and fluids. The work amounts to new suspension installation, new bushings, thermostat replacement, several inspections of issues that popped up, and all the fluids under the hood. Ive been to a few other shops because of location reasons over the years, and Kassel is the only one Ive been completely happy with, especially in terms of trust when it comes to their work. My last few trips have been for a diagnostic on unknown suspension issues, and yearly maintenance. I left each time satisfied and aware of where my car sits in terms of current and future issues. Im honestly pretty sure that Kassel opening up is what has contributed the most to the almost stubborn longevity of my car. Ive trusted them for 3+ years now, and I will never hesitate to recommend this shop to anyone looking.

Brian Smith

I bought a Range Rover from a slimy dealership in Lynnwood. Got the truck home and the truck would not start the next day. Called Carrie at Kassel because I got a business card from the manager at Autozone 6th ave who could not stop gushing about how honest and great the folks at Kassel are. I ended up calling them and they were so nice and Carrie already had an idea of what the problem could be. I had it towed there and the next day my truck was ready. I really appreciate their communication the entire time, even calling when the tow truck made it safe and sound. Theyre amazing! Keep up the hard work guys! The tons of good reviews are real people. Your in good hands taking it here. This is the first time I felt I could truct a mechanic shop in 14 years! yayy for me and whomever goes here! SUPER HAPPY customer for life!! Amber and Brian

Christopher Kollar

Wow! I took my 91 BMW e30 in for (what I thought was) rear bushing issues - expecting a few hundred dollars of work. These guys diagnosed a different problem and performed the proper repairs, for MUCH less than I was expecting and preparing for. My experience with Kassel has been one of an incredibly upstanding shop that doesnt just perform unnecessary work because you ask them to. They really got down to the core issue that I described and fixed it - whatever it was, for much less! I will be taking my car back here and will recommend them for my fantastic experience and new-found trust in what they are doing. These guys have proven their honesty and I will continue to give them my business on a car that deserves to be well cared for as well, hands down! Thank you Kassel! (And Sami, the receptionist- shes awesome!)

Jerome Nottage

I have utilized the automotive knowledge of Karl Helbich, before there was a Kassel Motorsports. Karl has assisted me in projects from VW Cabriolets to BMW 540s. His knowledge and that of his team is second to none. I am a confirmed LIFE LONG CUSTOMER of Kassel Motorsports. Happy New Year To Karl and the Kassel Team. January 5th 2016, I heard a grinding noise in my rear brakes, I had anticipated an expensive repair and a full day in the shop. I contacted the shop and was happy to learn that the problem was due to couple of Calliper clips and it was Diagnosed and repaired within an hour. Thank you Kassel. *Great Service *Exceptional Knowledge *Fair Prices *Great Shop!

David Atwood

Went to get the ECU flashed for a JHM supercharger kit on my B7 S4. A complication caused an hour job to take all day before we found that I would have to ship the ECU to JHM. Being without a car and living over an hour away, this was a huge inconvenience, which is the only reason I can think of as to why I got my car back without being charged anything. Im not saying to expect free service, but they definitely will take care of you. I wish I lived closer to give them regular business.

Velox Stealth

Great customer service and very friendly. However they charge way to much for their service! For instance they use to charge me $70 for a diagnostic a year ago and now they charge $180 and they didnt even solve my problem. No problems with customer service or care. They just cant compete with places like Autobähn Autowerkz that offer great prices and immaculate service.

Anonymous User

Karl from Kassel Motorsports has now become my "go-to" mechanic. Hes honest, affordable and did a great job with my VW. Having just hit 160K miles, my Jetta was in need of a few repairs that Ive neglected to keep up on. Karl gave me a great price, changed my oil while diagnosing the other problems and fixed my wonky tail light for free. Very happy with the service!!

Dennis Hange

I was referred here by bimmerforums...This place knows their stuff. When I was there I seen an e39M5 that was gorgeous,, an e60 m5, my e36 m3 was getting looked at, there was a VERY very clean older Porsche sitting out front. The staff knows their stuff, and they will surely be an invaluable aid in your indoors. For real this place is legit!

Justin Tung

Kassel Motorsports provides quality service at affordable rates. I dont trust any other shop with my collection of european vehicles. Whether its a performance engine swap, or a simple oil change -- the work is always clean and thorough. We are extremely lucky to have this gem of an auto-shop in Tacoma!

Kyle Davison

5 Star Service! I had to have my vehicle towed to the shop after an unexpected issue with my radiator. Staff was quick and professional when checking the vehicle in. As I was just about to hoof it the 2.5 miles back to my house, Karl offered to give me a ride. It was much appreciated! Kyle

bdrxxxbdr

If you have a German car, bring it here. They know what theyre doing, they dont try to sell you every possible thing they can think of, your car is inside the building at night.... the only place Ive had a car repaired that I can recommend without reservation.