The UPS Store

23515 NE Novelty Hill Rd b221, Redmond, WA 98053, USA

Address:	23515 NE Novelty Hill Rd b221, Redmond, WA 98053, USA
Phone:	+1 425-836-7755
Site:	theupsstorelocal.com
Rating:	4
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 10AM–4PM Closed

Location

Photos 12

Reviews 10

Dan Pudwill

Had an Apple return. Employee couldnt figure it out. He called manager on the phone and they talked through it. After 20 minutes of waiting, I was told they couldnt figure it out and to come back in the morning. Maybe they would have it figured out then. I was disappointed to see the inability to troubleshoot, follow instructions Apple clearly provided, or call another store or Apple for assistance. Very disappointed.

CB Bacon

Im much closer to the Woodinville UPS store but I make it a point to go to the Novelty Hill store whenever I can. Its that much better all around. I cant tell you how many times Ive said Thank You to the lady at the Woodinville store and received NO response...none. And theyre getting MY business. Novelty Hill is open later and goes the extra mile to treat people with respect.

Carla H

This store used to be a 5 star when Jack owned it. Weve had our mailbox there since 2008. Jack ran a top notch place. The people there were awesome and friendly! Jack recently sold it and moved south. Its now under new management and the old people are no longer there. The energy there has completely changed now. We wont be renewing our mailbox.

Anonymous User

A brilliant experience. Jack was very very helpful with my package going overseas. The shop was very clean, no waiting, fast service without feeling rushed. I will be driving an extra 15min just to go here from now on as apposed to my local.

Anonymous User

My worst experience with a notary public. The owner of the store refused to notarize my document. When I asked why he wouldnt do it, he requested that I leave the store. Rude and unprofessional.

Dianne Mitchell

great staff and great service. They saved my bacon with printing (and improving the look of) my presentation while I was in the area and my hotel couldnt help.

Ellen Beauchamp

The staff are professional, more than helpful, thoughtful to the seniors who live in the area and proficient.

Brendan Woodward

Very helpful and friendly service. Its easy to drop off and get help with supplies/shipping here.

Joy Alegria

Wonderful staff. Always friendly and efficient. The store is clean and organized.

Anonymous User

Love this place! Jack, the owner goes above and beyond to serve his customers.