Address: | 629 Woodbrook Rd, Birmingham, AL 35215, USA |
Phone: | +1 205-821-7247 |
Site: | alabamadiscountroofing.com |
Rating: | 4.9 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM |
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Vincy Lwanga
Replacing a roof is not a routine job and neither is it done frequently. Referrals by mouth are rare and I did not have anyone I knew who had replaced their roof recently. Searching the websites was my only option. I decided to call roofers nearby or within my Zip Code. Alabama Discount Roofing and three others were on the BBB website. I read the reviews and settled on three. I called Alabama Discount Roofing and Marc was very nice to agree to meet with me on Sunday to accommodate my schedule. When Marc came, he was professional, respectful and did not put pressure on me to make a decision. I had prepared a list of questions to ask him but I only asked a few questions because he was very well prepared; he brought all his paper work for the licenses and insurances. He also had prepared three different estimates: one for the 3 tab Asphalt Shingles, Architectural Shingles and the Metal roofing which he left with me and also samples of the shingles. This gave me an idea what is available and what it will cost me. In addition, he brought with him a reference list with 17 names to contact if I had more questions. I told him that I had two other companies I wanted to meet with and then will call him back once I get their quotes. One company left their estimate on the door and I was not able to talk to them in personal but communicated by phone. The other company came in and we met but did not have all the details of paper work as Marc had prepared for me. I relied on what they told me. One had a lower price but did not tell what shingles they were going to use. Alabama Discount Roofing also gave me a five year labor and workmanship Leak Free Warranty while the other two gave me a two year Warranty. I made a choice to go with Alabama Discount Roofing and the Architectural shingles. The materials were delivered a day before and the next day, on 11/09/ 2016 before 7:00 am, the workers arrived. They were organized, worked fast and each one seemed to know what he was doing on the site. I had a few question and they answered my questions or I called Marc and he explained. Since I was at work, Marc made sure he sent photos of the progress and at the end he sent me more pictures of the completed job. Marc did not ask me to pay up front and this made me more comfortable. The cleaning was amazing. I have not found any nails or debris left behind. It seems like they were never here. At the end of day, I met with Marc and he made sure I had no further questions or concerns. Would I recommend this company to any one? Absolutely yes, this is a professional company with a personal touch. Excellent customer service and my estimates and the actual cost were not far apart. VL
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Janna Parris
Not long after submitting a request for a quote, I received a call from Marc. He was very professional and got all the information before coming to my home. When he arrived, I was late, he was very professional in waiting on me and extremely courteous. He provided me with two estimates, one for what we had (3 tab laminate) and one for the HD 3d roofing. There was not a large price difference between the two, which is normally marked up with other roofers. He also presented his business license and insurance up front without me having to ask. He was extremely easy to get in contact with and answered any time I called, by name. He made this an amazing experience where I never had to wonder what would happen next. He came in $3000 less than the other two estimates we received. There was never any pressure for us to go with this company and we have a better warranty than other roofers for labor and materials. The price was exactly as quoted with no hidden fees. Everything happened as he said it would. Seamless process for an otherwise hectic problem of having to have a roof replaced. I would recommend him to absolutely anyone. Several neighbors have had new roofs put on and ours is by far the best in the neighborhood. There arent enough words for the appreciation I have for him. I am also a homeowners insurance adjuster, which makes it even more impressive to me.
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Kelly Creel
My husband found this roofing company through an online promotion and from the time we got them to give us a quote to the final follow-up after the job was completed, we were very impressed with their work. The range of shingle choices they offered us was comprehensive, and we ended up choosing an architectural shingle that made our house look like a completely different house - in a good way. As a matter of fact, we sold our house within 24 hours of putting it on the market, and we think the brand-new roof helped our houses appeal in a big way. After the installation, we had lots of questions for the Operations Manager, because we have been burned in the past by roofing companies who did a shoddy job and left us with problems (we are on a shady lot with lots of tree waste, and we get rough rain and windstorms on our property). But the Operations Manager handled all of our questions with care. After several weeks of typical summer weather including some torrential rain, we are still very pleased with the condition of our new roof and feel confident that it will serve our home and its new buyers for years to come. Very satisfied customer here. Thanks!!!
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Kevin Jones
Through careful due diligence and selection, I decided to use Alabama Discount Roofing because their prices were the best, customer service was A+, and their Angies List reviews were tops in roofing for my area. I had already had two other estimates done by other roofers when Marc at Alabama Discount Roofing emailed me my roofing estimate (which he did by satellite). Along with this estimate Marc provided me with a list of additional references that I could call and verify their good work. I admit I was sort of inexperienced when it came to roofing; however, I can assure that all my questions were answered. Proof of insurance was provided when I asked for it and the workers were non-stop. My new roof was finished in a day (including cleanup). Alabama Discount Roofing replaced all damaged decking, painted my piping to match the roof and there were no cost over the estimated amount. **My roof looks amazing **
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Paul Mckee
A++ ...From the first time I called to the final email, Alabama Discount Roofing went above and beyond our every expectation. The owner, Marc was outstanding throughout the entire process and truly defined what exemplary customer service should be. Just call and youll see what I mean. Install was fast, clean and our new roof looks absolutely amazing! Youd be doing yourself a great disservice not to call Marc before deciding on a roofing company. I guarantee youll be glad you did!
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Knee Deep
If you ever need a roof in the Birmingham area dont hesitate to contact Alabama Discount Roofers! They are very professional and trustworthy. The experience was great from the beginning of the process getting a quote through completion of the project. Even better is that I worked with them from out of town! I was updated daily with texts on progress and pictures. Thanks to Marc for the quality work and a wonderful customer experience!