Legacy Funeral Home Chandler

1374 N Arizona Ave, Chandler, AZ 85225, USA

Address:	1374 N Arizona Ave, Chandler, AZ 85225, USA
Phone:	+1 480-963-6200
Site:	azlegacyfuneralhome.com
Rating:	3.6

Location

Photos 12

Reviews 8

Kerrie Biermann

My husband passed away unexpectedly on the 31st of October, he was only 49 years old. I was so distraught that I could not even think of what to do. My mom called a couple places and then called Legacy. She spoke with Jenelle and said after speaking with her my mom told me that Legacy is where we needed to go. We met with Jenelle and right away I saw and felt her compassion and empathy I knew in my heart that she would take care of my husband. She shared her knowledge of the processes and time frames. Jenelle directed me on whom to contact and where I needed to go for things and has been with me throughout this entire process and is always willing to answer any questions or concerns. When I call and she is with another family, I know that she will get back to with me as soon as she can. I Thank God that there are people like her in this world that can do the job she does. I would definitely recommend Legacy Funeral Homes to any of my family and friends. The prices are within reason; the kind and caring staff right down to the receptionist are wonderful and Jenelle was an absolute blessing from God. K. Biermann

Amber Hackett

Very Disappointed. My grandfather passed on May 12th and we still have not received his death certificate. We had given them payment for his cremation witch include a death cert. and had everything taken care of in the beginning of April but the day after he passed, they still didnt have his paperwork done and didnt show that the check had been received. We were told when he passed that the death cert would only take 2-3 weeks to get back because his hospice doctor had already signed off on it and now 2 months later, Pinal county records is saying they still havent received payment from the funeral home. I dont understand why they havent filed the paperwork or sent payment yet. We have been told multiple times by Legacy that everything has been sent off and they are just waiting for it to come back. We have a lot of things that need to be handled and cant without the cert. Very Very disappointing!!!

Olivia Ybarra

My daughter passed away August 8th, and I had no idea what to do. But I had a list of funeral homes I was going to go to Legacy being the first, I met with Jenelle, and I knew right away in just speaking with her for a few moments this is where I was going to stay, and entrust my daughter to be. It was a HUGE HUGE DECISION, & the PERFECT decision, Jenelles voice was comforting and trusting, the whole team was VERY great as a whole. From start to finish they went above and beyond to make me feel more comforted in the worst time of my life, the pain itself is overwhelming, to have people like this on your team is just the best thing I could ever ask for at a time like this. Its like letting family take care of family. I will forever be Thankful. Jenelle thank you for your comfort, and for going the distance for us. LEGACY truly amazing thank you.

Don Doran

Recently my brother passed away. Unfortunately most of the family live out of state including his daughter. This required arrangements for cremation to be handled by phone or email. In all of my years, over 40, as a pastor helping people with funerals, I have never experienced such a high volume of incompetence and uncaring as I have experienced with Legacy Funeral Home and Janelle. Calls were not returned, although they were called several times. There were no services provided other than the disposal of the body. There was no cooperation from them. Being a great distance away and unable to come to the Phoenix area make the whole situation very difficult and heartbreaking as it was. Dealing with this company compounded the grief and has prolonged it. They advertise grief counseling...well lets just say they would never get any of my business for anything.

Jan Septon

I would not recommend Legacy Funeral Home. We understood our mothers ashes were ready for us, so we went to get them this morning. After waiting for a very long time, we finally found a staff member to explain what was going on. Apparently the paper work was not done. We also had to wait a very long time for the payment to be processed because their VISA machine was not working. They handed over the box of ashes as if they were some kind of merchandise off a shelf. At no time did they express any sympathy for our loss and we left wondering if the ashes in the box were even our mothers.

Hope Oliver

I would like to say that my mothers passing was the most painful thing Ive ever had to endure. At Legacy I was treated like I was family and that my mother was not just a number or a dollar sign.Thanks to Sissy and her staff at Legacy everything was perfect and I felt nothing but love and compassion from that whole group. Thank you Ms. Fernandez for being my angel, my mother would have loved you. 5 stars all the way

Ophy Rosales

Very satisfied with Legacy in Chandler. I recommend this funeral home to everyone. They accommodated my special requests and were very compassionate and caring. The viewing room is nicely decorated and clean. Thank you, Legacy very much for all your services provided to my family. God bless.

Nichole Fratini

My family has been dealing with legacy from the start, right from the hospital all the way to the end of the process and the staff has been super understand and has worked with us along the way. Glad to have them in our time of need.