El Pollo Loco
| Address: | 5810 W Bell Rd, Glendale, AZ 85308, USA |
| Phone: | +1 602-268-6611 |
| Site: | elpolloloco.com |
| Rating: | 4.2 |
| Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
Location
Photos 100
Reviews 56
MA
Manuel Esparza
if you guys dont feel comfortable eating while all employees stare at you dont come to this location. while we sat and waited for our order the cashier told the manager something while looking at us then the manager walked to the back and said something to the cooks and literaly they all stopped doing what they were doing and turned over to look at us. i looked behined me to see if there was something outside but all i saw was one truck , trees , bell rd street and more cars did not see anything that might be so intresting that all the cook had to turn around and look. really disappointing ive been coming to this location for 3 years straight non stop every friday i buy take out but now this im not going back ever again
RI
Richard Eberly
Im sad to say that now for the second time everything that I ordered with avocado had everything except avocado. I ordered a "Avocado Quesadilla and what they gave me was nothing more then a Crunch wrap Supreme you would get from Taco Bell, less any sign of Avocado. I cant be the only one being skipped. I know the pics on the menu always look better then the actual food but at least put in the dang avocado. El Pollo Loco 59th and Bell road Glendale AZ I,m gonna order from you guys one last time and if your being cheap on the avocado then your fired! I don"t have a good feeling about this. Make it right, or stop the adverts
AM
Amber Sanchez
I have went to this location many times. Well today my son and I went and I got the ultimate chicken salad it was extremely grease shell. The drive thru cashier was RUDE! I pulled up she opened the window didnt say a thing to me handed me my drinks as I handed her my card. Not once was I provided a total. And to be completely honest I dont think she said one word to me! I asked for extra dressing and she nodded. Well I said thank you to her as she handed me my food. Then she immediately slammed the window shut! I have never had such horrible service here. Its very unfortunate.
AN
Annan Schiro
Always enjoy the food, but I wont be going back to this location again. The manager was asked to read something to make sure that the order was correct and just acted like she read it and said yes. When my husband came home with the order and it was wrong I called and spoke to the manager and she admitted that he asked her to read it but that she actually didnt. At least she admitted that she didnt even read it, but thats the reason why we wont be going back.
MA
Mark Wickey
Dissapointed. Had coupon to try free item with a purchase of another to get all the way home from drive through to find out they did not completely finish making free item. Called spoke with manager drove back only to have item corrected and manager said they have a salad th is just lettuce and a slice of avocado... not true. For manger to argue with me over a free product after I unconventionality had to return due to their error... wont go there again.
BY
Byron Herrera
Chicken was very dry, very small pieces (pigeon size), took over 10 minutes to get my order and l dont understand why because l was the only costumer, also seems like the employees were wearing like 20 lb shoes, they didnt care about fast service, very disappointed and l wont recommend this place to no one.
CA
Cathy Cheshier
We had a large catering order & it was perfect! The person who delivered the food stayed to set it up, making a nice presentation. We had food left over even though we had a few more guests than the order was for. All guest comments about the food was very positive. I would absolutely order here again.
OW
Owen Tucker
The best fast food Style Chicken available. With great flavor and many available sides. I would recommend the salad as it is fresh and made with quality ingredients. chicken has an amazing flavor and everyone will enjoy. Good prices that cannot be beat.
JO
John Marshall
Ana and I eat here often. The chicken has a great flavor, the rice and beans are really good. The salsa bar has great choices. We prefer the salsa verde. The "bowls" are a full meal for me. I especially like the avocado tacos.
ED
Eduardo Atayde
All Pollo Loco food is delicious Im just upset that at almost all of your location dont have a changing station.WHY? Everytime I visit your locations and I need to change my son i have to run to the car to do it
PE
Peggy Chilson
Their grilled chicken is very good, very tasty. But we went there yesterday (Dec.10th) and they had no wings or legs. They should sell their chicken pieces by the dozen at a reasonable cost.
AM
Amber Daugherty
Chicken is always tasty. I dont like how they feel the need to add other meats besides chicken. Its a chicken restaurant. But thats corporate not this stores fault.
EL
elisa saenz
The food is always great but the night time manager sucks ,hes extremely rude and makes us wanna choose somewhere else to go so we dont have to deal with him .
NO
Noe Gonzalez
One star because the people who run the place are okay with closing down shop 20 minutes before hand I attempted to visit on 6/5/17 they closed early
FE
Felix Details
I recently came from CA and was looking for El pollo loco and the food was excellent the service was amazing!! I will definitely return
SH
Sharon Kohl
Delicious! Fresh & healthy for you. Grilled chicken has a great flavor, great condiments & sides. One of my favorite places!
KR
Krstafer Pinkerton
Very friendly and courteous kitchen staff. The manager made sure I got my mail quickly.
ST
Steven Kenniff
The chicken here is always moist and delicious. And their salsa bar is pretty good too.
RA
Randolph Wolfson
As a bariatric surgery survivor, this is really ra great place for chicken and beans.
BR
Bran Martin
Weve been through drive thru & inside many times. Only great experiences
TO
Tony C
Food is good, but it is kinda dirty inside and the outside is dirty also
AR
arthur fournier
Love the low calorie meals really tastes good and healthy .
KE
Kevin Wilson
I really enjoy the food and the prices are reasonable.
HE
Heaven Grassmyer
Great customer service and management. Excellent food!
WI
willy rossal
very efficient, food is good and service is great!
NO
Nour Najjar
Best chicken flavor I ever had in fast food place!
VA
Valerie Pele
Fast, friendly reasonably priced and delicious.
GI
Gina Bolger
Great dinner. Loved the chicken fajita salad
CL
Clint Mulkey
Good food, reasonably priced, friendly staff
VA
Valerie Bognar
Good food, healthier than regular fast food,
AB
Abe Alaniz
Excellent service and great tasting food.
CH
Charles Shand
I love the burritos!!! They are awesome!
CH
Chris Boykin
Best rotisserie style chicken Ive had!!
DI
Diana Franqui
Good food clean place great selection
LY
Lydia Ferguson
Excellent & very delicious chicken.
EL
Ellen Palm
Excellent food for a small price
J
J Komer
Very tasty... Great meal/serve.
JE
Jessie Maldonado
Best grilled chicken in town.
NI
Nicholas Egboh
Great Food, large portions
TO
TONY BATES
All ways above and beyond
JA
James Felix
Fresh food. Great choice
DE
Denise Ball
Very clean and big menu.
SA
sandra carrolld
Proper food cooked well.
AM
Amelia Woodward
Good food, good service
SA
Sabrina Schroeder
Great customer service
DE
Dean Trompeter
Beef Barboca is great
SG
sgshome07
Love my pollo loco
LO
Loralyce Hall
Great tasting food.
KE
Kevin Luther
Excellent food!
CI
Cippy Maldonado
Good service
JA
Jason Blackburn
Yummy food
WI
William Mullins
great food
KJ
Kjerstine Vest
Very good
CO
Cody Belmonte
Bomb food!
MI
Michael Backs
Good food
DE
Derek McCoy
good food
Other organizations
Photos
Photos of reviews
