Address: | 1185 North Ave, Sierra Vista, AZ 85635, USA |
Phone: | +1 520-458-3092 |
Rating: | 2.5 |
Working: | 6AM–4PM 6AM–4PM 6AM–4PM 6AM–4PM 6AM–4PM Closed Closed |
JA
jason cart
Sun Valley Roofing is the worst company I have ever worked with. I bought the house and the roof was only 2 years old and was installed by Sun Valley Roofing. In the first year of living there it leaked. Sun Valley Roofing came out and "fixed" it. They guy only applied something from a tube. I thought, okay he know what he is doing. Sun Valley Roofing fixed the leak free of charge because of the warranty. I of course am responsible for the drywall repair on the ceiling. I have no issue with this. Fast forward a year later I have moved and decided to rent the home. The new tenant calls me saying the roof is leaking. I called Sun Valley Roofing to fix the repairs. The have no ideal who I am and I have to argue with them to go look at the house and do the repairs. Well, The work never go done due to I DONT KNOW. I kept calling and calling and calling and It was always my tenants fault because of, what ever reason. Sun Valley Roofing could come up with. The monsoons season was over and my tenant moved out. This brings us to now SEP 2016. My new tenant calls and tells me the same thing...The roof is leaking. I call Sun Valley Roofing and they go out. This time I receive a bill for over $500. They tell me that even thought it the same leak it not covered on the warranty. two weeks goes buy and guess what the same leak in the same place again. Now I call everyday and they tell me Oscar Gomez (the owner has my messages). The owner refuses to even call me. My current tenant is ready to move out also. I will be filling an complaint with the BBB
CH
Chet Judd
I havent left a review in years because of bad service but this one took me over the edge. I spoke with this company over 2 weeks ago to get an evaluation of my roof. I am currently under contract to sell it and it is suppose to close next week but an issue came up on the inspection report with the roof. I let them know my timeline up front and they mentioned someone would follow up with me in the coming days. After, I followed up with a number of phone calls they finally set an appointment for this last Monday (2 days ago). I called yesterday to see if they were done with the quote. He stated he would have it done today. It is 11am and I just got off the phone with the owner moments ago and he stated that not only was it not done that he wasnt sure he could get to it before Friday. I expressed my concerns with him not following through from the beginning of this process and he simply said that he was going to be focused on bigger, higher paying jobs and that he probably wasnt going to have time for me. That would have been good information 2 weeks ago, Monday or even yesterday! Unreliable at best!
JO
jordan diaz
Early this morning Sun Valley Roofing Showed up and made the repairs in about 10 minutes at NO CHARGE, I could not believe it. Fortunately, we had a couple extra tile and those replaced the two that were broken, he was able to put the rest of the tiles back in place. Needles to say, we highly recommend Sun Valley Roofing.
DA
David A. Morales Mena
Very proffesional work and neat service. I strongly recommend this Company.