Tutor Time of Surprise, AZ

15438 W Bell Rd, Surprise, AZ 85374, USA

Address:	15438 W Bell Rd, Surprise, AZ 85374, USA
Phone:	+1 623-556-8430
Site:	tutortime.com
Rating:	3.4

Location

Photos 23

Reviews 6

Kat Scollay

My son (who has sensory issues) went to Tutor Time in Phoenix for a year and had a wonderful experience there and lived going to "school",almost every day. When his dad move out to Surprise we switched to the Tutor Time facility on Bell Rd.. Confident that he would have the same experience there that he had at the previous facility, we enrolled him there. He would run out of the classroom screaming, he did not want to be there and the staff could not handle his acting out. His "teacher" was rude and never friendly. She clearly did not enjoy her job there. We would get phone calls almost daily that we needed to come pick our son up or that he was in the front office with the director sitting doing nothing. Basically, the staff blamed my son for his behavior and said that they looked in to it and saw nothing wrong. We were told by the staff that we may want to have him evaluated. And then were told that they were not equipped to handle someone like him. He is now in a much more loving daycare and he is doing SO well. He is excited to go to school again and loves his new surroundings. This location is terrible. Period. I wouldnt recommend it to anyone who has children who have any kind of special needs. Actually, I wouldnt recommend this location to anyone. Your child should be cared for and supported at daycare, not made to feel badly. He was only enrolled for a couple of weeks and they never did refund the registration fee as they said that they would. This place is a joke.

Scott Dennin

Staff is unhelpful and unwilling to provide any kind of answers. We had our son here for 2 weeks and after bad behaviour and several phone calls to both of us at work we decided to pull him out. Nobody was willing to explain options to take. Seemed very unwilling to want to offer any kind of help or support after we asked for possible resources. I would not recommend.

Anonymous User

My kids have been going here for almost 3 years. The director, Nichole, is wonderful and is a compassionate person who has kids there herself. Teachers are nuturing and authoritative. Have always had a wonderful experience there.

Anonymous User

The staff is friendly & helpful. Any questions ot concerns are always addressed immediately not when "convieniant". My son has learned so much & loves going. Great learning enviroment!

Seyonna byas

Very safe and clean.

Nency Rodriguez

Love it