Address: | 2145 E Baseline Rd, Tempe, AZ 85283, USA |
Phone: | +1 480-831-2200 |
Site: | lafitness.com |
Rating: | 3.4 |
Working: | 5AM–12AM Open 24 hours Open 24 hours Open 24 hours 12AM–11PM 6AM–9PM 6AM–9PM |
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Lisa Jones
Im a member and took my High School senior daughter in to give it a try. Shes on break and will be needing a place to work out after graduation when dance classes and cheer leading end. I asked if they had a guest pass and instead of being polite and simply saying, "Unfortunately no. We would have to charge you $15 for a day pass" they said in a smug way, "We arent in the habit of giving out free memberships." No one asked for a free membership. In fact, when I kept pressing asking how people could know they wanted a membership unless they gave it a try and FINALLY found out about the day pass, I was fine with the $15. But when the smug, condescending young man decided he needed to reiterate that its "Because we arent in the habit of giving out free memberships," and just stood their silent when I told him "No one is asking for a FREE MEMEBERSHIP," and to keep saying that is making us not want to be here at all, there was no apology. Nothing. He just watched us walk out. Its like theyre trying to go out of business. I was actually still going to get the $15 from the car and it was my 17 year old daughter who turned around and said, "You know what? Forget it. I dont even want to work out here. Lets go home."
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Nicole Kamp
I like LA fitness and I go to quite a few different locations to attend classes of the trainers that I like. But more and more I am noticing a lack of care and quality from the operations side of things. They have a herd of people standing around waiting to sell memberships and personal training, while machines stand broken, lights in the fitness rooms are out, the equipment is so limited in some rooms that they cant even accommodate the people who want to participate in the classes. By far the worst is the location at Baseline and the 101. The teachers for classes there cant get management to replace the faulty microphones or buy enough equipment so everyone can come to the classes they offer. The personnel act like we are an inconvenience when we request that things get fixed. If the company keeps allowing this, they will lose business. At least mine.
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elizabeth potter
I love this gym, that being said the trainers were probably the first people to apply for the positions. None of them pay attention when they train their clients (I watch) and they all seem really unqualified. Also the blonde "main" trainer spends her time sitting on her phone ON TOP OF the counter. So incredibly unprofessional and just generally off putting. The trainers also have some crazy aversion to cleaning up at all, if someone went up once an hour and moved the weights back to where they should be the gym would be a lot cleaner, it has gotten to the point where Ill stop my own workout and put away a bunch of weights. The front desk is also rarely manned, can I get paid for sitting in the back doing nothing too?
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Paul Murray
Mediocre at best. LA Fitness is the 3rd brand to have this location. It was originally a Q the Sports Club in the 80s and 90s , then 24 Hour Fitness had it for around 10 years. Its been in dire need of renovation and upgrade for some time. Hopefully LA F can make it shine again. It took 2 months to get the signs changed out, ironically they finished this clubs sign before Riverview. Im hopefull that they will change out the equipment and modernize the place. The pool is open again. Whats your next improvement project LA Fitness?
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Justin Martin
Ill start with the good; its open 24 hours during the week and usually never busy enough youll have to wait for (cardio) machines. They also have a pool, hot tub, and sauna if youre into that. The bad; layout is terrible, machines are always broken and in disrepair, equipment is aging, A/C constantly leaks, any rain causes pooling water on the workout floor, and the free-weight section needs to be larger. Its a convenient location, however there are other gyms around that are less expensive, and offer a better experience.
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Adam n Eva Savageau
Horrible staff, theyre always sitting at the front desk with their feet up on the counter on their phones. They have absolutely no knowledge of what they are doing and don t seem to care about their jobs, the cleanliness of the building or customer service. Cant believe how much of the equipment is broken, not to mention how horrible the sauna and steam room smell. Hopefully things will change but for now this place is a dump.
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Levi Thorpe
This LA fitness is absolute trash. Hardly any barbells, limited weights under 35lbs, most equipment is broken and always "scheduled for maintenance." Always dirty. The only reason I came here was for the hours, with it being almost open 24/7 now theyre changing that too. Definitely going to switch over to EOS Fitness. Will be a lot cheaper and Im sure they will actually service broken equipment and actually have quality weights.
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Liz Marie
Am I supposedly paying more than other gym for getting rid of guilt of cleaning machines after myself? Id at least like the option to wipe down the machine if it seems sweaty after someone else. Outdated machines, missing buttons & the only eye contact from employees were after hunting one down to use the restroom. The only nice thing about this place is the availability of the machines.
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Jonny Stan-chew
First time coming here. Hoped to transfer from LA in central Phoenix. But wow. The staff wasnt friendly. The building was poorly maintained. No soda in vending machine. There was actually dirt on the floor at the weights. The floor was slippery. Not smart for a gym. The showers had miscellaneous leftover items in them. I cant trust this place to come back. Terrible experience.
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Cooper Daniels
Half the treadmills and elipicals are broken. Old equipment . Been coming here for several months. They have replaced some cable equipment and they replaced some tiles but no improvements other than that. If picky about equipment i recommend heading to the lafitness off of mill and southern. Lots of steroid junkies taking selfies there but its clean and newer equipment.
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Jim Rogers
Nice low pressure work out facility. This location has a lane pool, large hot tub, dry sauna, steam room and lots of machines upstairs. Typically not very crowded but it is getting a little old and not as nice as some of the other locations. Note that this location does not provide towels (even at the pool) and you need to bring your own lock for the lockers.
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jourdan saint-yves
Sat in the waiting room trying to talk to someone about a membership for 40 minutes. Staff barely aknowledged us and told us to wait for a person who never came. Finally told them we would have to leave if they had no one to sign us up and front desk guy shrugged and said ok. Super rude. Never going back to that or any la fitness location.
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Alexandria Miller
Although some of the equipment may be lacking, it is still a great gym where you can always feel welcome by staff and know theyll lend a listening ear--and its the sort of gym you know you wont be jam packed in! Tony is also FANTASTIC and hell do his best to meet you halfway and youre guaranteed a welcome and smile always!
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Laura Rawlings
Since LA Fitness purchased 24-hour Fitness, I dont see any upgrades to the gym that would match the other LA Fitness locations near us. To me, it seems like like they just obtained the gym and thats it. For the past four days, four out of five of the ellipitical machines were not working -- just like 24-hour Fitness.