Address: | 2349 W La Palma Ave ste 106, Anaheim, CA 92801, USA |
Phone: | +1 714-206-4204 |
Site: | fivestarautorepairsantaana.com |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed |
JO
Jorge G
DO NOT GO HERE. I went to this mechanic shop to get my brakes replace for my truck. I left the truck at the shop so he can check out the brakes and call me later with an estimate. He called me later and told me all the brakes needed to be replaced since they where in bad shape. I got an estimate $1000 to replace the 4 disks, and 3 brake shoes, and 1 break seal. The total for the parts was $610 and $390 for the work. He said if they use used parts it will cost less. I told that its ok, I wanted NEW PARTS and not to use the used parts I will pay the $1000. A couple days later he called me back saying that I was done. I told him if he minds if I write a check to him since I dont have the whole amount with me in cash. He said he only wants cash. So I told him I only have $800 in cash if it was fine with him to give him that and then write a check for the remaining amount. He agreed to this. So I handed him the cash and he handed me the receipt. I told him how long the warranty was for and he said 90 days. I then told him why so short since these are new parts. This is where things turn for the worst. He tells me he didnt use new parts. He got some of the parts REPAIRED, and some replaced with USED parts. He told me this after he had my cash safely in his pocket. I got mad with him an told him that I want a refund and he said he doesnt give refunds but if I take the truck to his shop AGAIN he will fix it. At this point I didnt have much choice but to take the truck back with me since I use it for work and needed for a big job tomorrow. As soon as I drove it I new he didnt replace squat. The thing was screeching like nobody business. I also notice the front right wheel was wet! The truck was leaking brake fluid!!!! I took it to another mechanic near by and he told me the disk where not replaced. That they where well worn and used. He also told me that the guy who replace my brakes did a really bad job. The brakes werent assembled back correctly and that their where lots of screws missing. What was most infuriating is that the guy who fix my brakes was the OWNER of the shop. It wasnt one of his workers who didnt do a good job it was the god dam owner of the place. HE didnt deliver on what was promise which was NEW PARTS and he didnt even fix the car brakes correctly with the old/used parts. >:(
AN
Andrew Miskovich
I have a 91 VW vanagon that Im restoring/keeping from becoming a junker. I spent all day upside down under the dashboard removing my clutch pedal bracket to get rid of rust and repaint it, and behold, one of the holes had elongated. A DIYer was wanting something like 80$ to weld the hole and wouldnt be able to work on it until Monday. I dont particularly like waiting, especially when Im not technically allowed to have an incapacitated vehicle at my apartment complex. Knowing this was an easy job and not wanting to wait, I decided to call around to some body shops. The only open one nearby was 5 Star Auto, and for 15 more minutes. I called up and Tony answered. I explained the hole elongation issue, and he said hed take a look, so I headed right over. I cant comment on quality of repairs just yet, but the weld was good enough. Tony was friendly and didnt even charge me since it took just 3 minutes to fix it. There were a ton of used parts around, and I saw them working jobs from front end body repair with pain, to what looked like suspension rebuild on a classic car. It reminded me of my grandfathers garage. Ill be going back sometime soon for an actual body or car repair and provide an update.
A
Anonymous User
Service was fast, easy, and efficient. They were able to figure out the problem with my vehicle quickly. Staff was nice and easy to talk too. Out of all the shops Ive been to, this one had the best prices. Will be coming back.
DJ
DJ TONY OC DJ
Took my truck to have a flow master installed and I am very happy with the service. Very good price and great mechanics.. I highly recommend 5 star auto & truck repair shop..
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Anonymous User
The service received was top notch I would recommend them to all family and friends.
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Anonymous User
Very Honest hard working people here this is definately a 5 star service place.
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Anonymous User
Tony is the best he painted my 78 chevy truck it is flawless
JO
John Bunner
Fast and Friendly Service, in a Family Setting.
DA
dana markovich roth
Five star towing is the best!!
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Anonymous User
The best of the best.
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Anonymous User
5 excellent service