Address: | 571 E 1st Ave, Chico, CA 95926, USA |
Phone: | +1 530-891-0220 |
Site: | locksmithingenterprises.com |
Rating: | 2.6 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Blake F.
Piss poor customer service to say the least! I went in to purchase a safe because Liberty Safe Company was having a company wide sale that couldnt be passed up. They had the safe I was looking for on their showroom floor, but when I brought up the sale, they claimed they had no idea what sale I was talking about and instead tried to up sell me to a much more expensive safe after I had already told them several times that there was only 1 safe that I was interested in. After 30 minutes of being there I was so annoyed with their customer service I walked out the door and went home to order the safe directly from Liberty. After purchasing the safe I chose the button for "free delivery to local Liberty Dealer". I Recieved a phone call from Locksmithing Ent. the following day telling me she will be charging me an additional $500 for shipping. I couldnt believe it! She said liberty charges them $500 to ship the safe to their store, so that charge would be passed on to me. How is that possible when I can have it delivered right to my front door for $200? Anyway, I cancelled my order and called the Sacramento Liberty dealer and told them what was going on. He told me he constantly has people coming down from Chico saying how terrible Locksmithing Ent. is. So I placed my order through the Sacramento dealer and received a phone call 4 days later saying my safe was in and is ready to be picked up at anytime. I will never shop at this store again, and I hope Liberty pulls Locksmithing Ent. from being a dealer because they are losing sales due to these people.
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Samantha Daley
Yesterday I was quoted $35 for a replacement car key. Before even getting a quote I waited for 30 minutes while they printed a cut out, didnt have the money on me. Went back today and was charged $3.50. How can the same exact service have a complete price difference on two different days? I could have had a new key yesterday if there was a standard price but I had to make two trips down from paradise. Its getting two stars because the gentlemen in there today were very pleasant and not interested in overcharging.
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JJ James
Went in looking for a slide on clamp lock for a glass display case. The guy said my case was too old and that he couldnt order a lock for it.... The case was brand new from ikea! I went across the street and the competition ordered me two standard glass display case locks. Poor service, the guy was rude and argued with me even though I was polite and kind ill never go back.
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David McCracken
I called to have them come to my commercial property to reattach a door handle and lib a lock cylinder. I was asked if there was a price cap and I said it should not be over 200 because I have had this issue,o, other sites. The guy said Go call someone else. WOW. that is some horrible service. Do,not call these guys.
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Jason Trueblood
Great Christian run business. Very nice. Locksmith has over 30 years of experience. An excellent resource for all of your lock and safe needs.
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Joe Feist
Popped in to get keys made. They were quick enough but really rude. Gentleman at the front couldnt of been more unfriendly if he tried.
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Leland Whitlock
Good service for your lock and key needs. However the keys sometimes have issues. Otherwise it would be 5 stars.
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Kirsten Southam
Always helpful and kind. Only place we can dependably get locksmith work done quickly and accurately.
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James Gray
Very knowledgeable and great customer service.
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Tyler Spencer
Friendly staff