Address: | 4524 Clayton Rd, Concord, CA 94521, USA |
Phone: | +1 925-687-1155 |
Site: | autopiacarwash.com |
Rating: | 3.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM |
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ravi prasad vangala
Autopia Car wash sucks - I had an annual VIP Package with them and everything was fine till one day the baby threw up in the back seat - most of it was cleaned by me - but there was still some stuff left under the baby seat - since I wanted a professional to clean it - i went to Autopia - they charged me another 120 and then refused to clean my car - refunded the 120 dollars - but what about the 500 dollars I paid for the annual maintenance? I feel insulted and disappointed- no where in the contract were there any exclusions- sand when I asked to talk to their corporate- they are making me run here and there - for heavens sake I am not in a third world country- nobody denies that small business can deny service - but the policies should have beeen spelt out before - not after the fact. Attached are the pics of my car interior which Autopia refused to clean
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Hezzy25 nonofyour
VERY DISAPPOINTED!!! went here with my boyfriend to clean his truck, he wanted just they outside cleaned. The sales guy charged $15 for outside. I was in a hurry and asked the guy how much it was to clean just the inside and he told me they dont do that and its $25 for inside and out. After 20-25 mins of waiting. I sort of inspected it and realized they did not take out any trash, they didnt remove my daughters car seat and vacuum under it. I asked why they didnt take it out and they couldnt come up why. THEYRE LAZY and dont care. The only good thing to this place is they were fast but they didnt do a good job!
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Melissa Hagen
Ive used this car wash multiple times, each time hoping it would be worth the money, but for $25.00, the car only looked clean from far away. The wheels were still super grimy, I had to wipe the dash board of the dust there before I drove away and they didnt even vaccuum the trunk. I have a fiat, possibly the smallest trunk ever. Theres water spots all over the car and the inside was minimally wiped down. I have a brand new car-its not like they have to do alot, but for it to cost so much and them not even be thorough, and to expect a tip, its a ridiculous waste of money and time.
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Joe Nunemaker
This is one of the best car washes Ive used. I have been coming here ever since I moved to Concord and could not be happier with the quality of service. I have the weekday unlimited plan which is nice because I can keep my car clean and not worry about paying every time. I took a picture of one of the little things that they do that make a big difference. They use an air hose to spray the remaining water out of the cracks and crevices so when youre driving down the road, you dont get instant drip marks. Its a little thing but shows how they go above to detail the car.
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Eze Rojas
Look, if youre picky, drive some filthy kid taxi, or if you expect a detail job for $25, wash it yourself. If youre a busy working professional that just wants presentable car to drive to your next business meeting, a car wash at Autopia will leave you with extra time and no complaints. They are fast, efficient, and consistent. The subscription is great if you own a newer car that doesnt require deep cleaning on every visit. I think the guys and gals at this place are friendly, and I frequent it often, along with the Walnut Creek location.
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Jake Astts
These guys do a pretty good job. Considering my car is black. They took care of it pretty damn good. I had to get the wash & wax (spray wax) because I like when my car shines and they definitely delivered. Also a nice waiting area & wifi is a plus. I got just the outside done for like $40. I dont really need the inside cleaned because I keep it clean. It was well worth the $40
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Anonymous User
Went here to get my vehicle washed/waxed only to find out that stuff had been stolen from inside my glove box. I purchased the gold package and they did a horrible job on it. Their wax jobs leave white spots on your vehicle and they do not detail your car at all. Needless to say I will be taking my business elsewhere.
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Sergey Asratyan
Changing it to one star. I wish I could put 0 stars. First of all they missed so many parts. They have too many clients and I assume dont really want to spend much time on every car. Second thing, I just realized that my 2.5l label is missing from the back of my car. Terrible.
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David Greditzer
Love this place. They have an "all you can eat" plan, which is 54 dollars for as many super car washes as you want per month. They do a SUPERB job and the staff is really friendly. I had my car detailed there and it was in better shape than when I got it new.
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Tony Perez
Ive never had a problem with these people. Good service and decent prices but after reading the other reviews, Ill make sure I show up with sufficient cash. Why are people putting a car wash on their credit card anyway...?
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Stan Stansbury
Ive been here several times and always had good service. Its my go to car wash. They have always done everything I wanted, and never broken anything or screwed anything up. What more can you ask from a car wash?
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Pedro Navarro
I gave them two stars because a week ago I took my girlfriend truck to get washed and there was mud under the fenders and on the running boards I pay $40 for a car wash and expect all that to be removed
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Melissa Mead
I had never been here and just needed a quick wash, sat there for quite some time trying to ask before anyone even acknowledged me and then found out how long it would take. I ended up leaving.
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Justin Brown
It looked like they were going to keep cleaning, until the manager went over and told them to stop. My truck came back not wiped down all the way and a couple of scratches.
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Angela Allred
They didnt wipe down the center console at all and just did a rush job overall. I expect better for a $35 car wash. The location in Walnut Creek is much better.
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Gabriel Wood
Theyre not actually open half the time they should be. They were closed at 3 pm today with no apparent reason.
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Christopher May
Its ok. For some reason my top is still dirty. I wonder if their brush did not touch the top at all.
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Ellen Langen
They did an excellent job detailing my car! They always do a good job at a reasonable price.
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Sal Q
Im paying 49.99 monthly. Their service was good the first couple times. Its not good now.
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Adrian Jackson
Decent car wash. Lock your stuff up. Ive had a total of 100$ worth in items taken .
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Joe Lopez
They do a good job considering how busy they are, and there prices are fair.
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Paul Schafer
Slower than expected service especially when waiting to drop off your car.
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Stephanie Rodriguez
Mediocre job cleaning the car, and only gave back 2 of 4 floor mats.
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Tami Grimm
Love this carwash!!!! Been going for a year..they do a great job!
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Terrance Leak
some visits are better than others, but overall mediocre service
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Tami G
Love this carwash!! They have always treated me so great!!
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elaine grab
Good job for a fair price. Comfortable place to wait.