Address: | 2200 Harbor Blvd, Costa Mesa, CA 92627, USA |
Phone: | +1 949-548-4090 |
Site: | planetfitness.com |
Rating: | 4.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
ME
Megan Kraft
I have been a member for awhile and its definitely worth the $10 a month, cleanliness is mostly a hit but sometimes a miss, staff is super friendly. I decided to cancel my membership today because they had an "end of summer block party which sounds lovely but they have a ridiculous amount of food and catering in the gym, super unhealthy, super smelly. I just ate before my workout so for me its really about the inconvenience. In the ladies locker area however, there were a lot of women talking about how rude it is to have this going on during their workouts, because they are trying to hard to cut out bad foods (tacos , nachos aka exactly what they are cooking up in the gym) I just think it is so inconsiderate for gym goers to have hot food being wafted in their (and my) faces when all we came here to do is work out and not be subject to the shameless promotion of fast food restaurants and product placement (candy etc). Im sure some people enjoy it, but for some who are really struggling to put their health first - especially from a place which harps nonstop about fitness, putting yourself first etc. Total fail on the part of planet fitness, know your audience, maybe do some polling before hand to find out what your members appreciate. A banana would have been nice, but alas not one fruit or vegetable has made an appearance. In a nutshell: its hard enough for hard working men and women to come to the gym after a full day of work on a Monday, I would prefer getting a free bottle of water, complementary towel, or nothing at all if the alternative is to have my mood, and workout and for some, their health sabotaged by my own gym that pay to attend. This is not the service I signed up for and honestly it shows that planet fitness really doesnt have a clue about what actually does a body good. Time to switch up my workout routine and try some classes and maybe get outdoors. To those of you that enjoy the wafting smell of food in a poorly ventilated building while you are trying to get in your workout, this gym is definitely for you! Bon appetit! (I did only put one star but I changed it to two, because this is my personal opinion and there are probably some people out there who really do appreciate this- I have yet to meet one, but Im sure they are out there )
JO
Joshua Crick
I usually do not post reviews of businesses because I dont have such a highly inflated ego that I think my opinion is that important, but before signing up you should know this gym makes it very difficult to cancel. I recently moved across the country and was told that the only way I could cancel was by mailing a certified letter to the club containing all my personal information and my reasoning for cancellation. They make it difficult on you because the way the club makes money is by having as many paying customers who do not (or cannot) use the club as possible. By making it a pain to cancel they can squeeze you for a few more months. After learning about how much they care (or clearly dont) about customer service I am sure to see a slew of cancellation charges as well. Save yourself the trouble. There are MUCH better gyms to do business with. If had known about this I would have NEVER joined in the first place. Too much trouble for a mediocre gym.
TO
Tony Brochetti
They decided to change your contracts folks. If you have a regular membership, you no longer have internet access. If unfortunately you are on a regular month-to-month contract, like myself, consider speaking with an attorney for damages IF planet fitness failed to give you notice of the change. Who know- might be worth a class action. You can even just file for yourself in small claims court. In other news, the genius who changed the settings to the wifi did not do a great job- they left it vulnerable to attacks and also, if you are logged in, you can communicate with other devices. Unfortunately there are privacy issues- your info can possibly be accessed by others logged into their Network (but only while you are also logged into their Network). See pics I attached.
JU
Julio Manzanarez
The gym is not bad at all. My complaint for this particular branch is that I cant sign up unless Im willing to hand them my routing and checking account number. Poor business decision! Goes to show you really dont want my business. Customers shouldnt be strong armed into business. I get were in modern day where we do everything electronically, but whats wrong with Cash or even plastic. For $10 bucks I think this level of requests is outrageous. Understand my point of view PLANET FITNESS. Just out of curiosity, "what about the people who actually cant get a checking account for some reason or another? Sounds like a" Sorry, but sucks for you. You cant be part of us" a little over the top dont you think planet fitness? Whats next? Nazi America?
XA
Xavier Baker
Dont use this company. Signed up 1.5 years ago and I have only been twice after I first signed up. They continue to charge my credit card even after the year expired. Now was hit for 40 bucks after I have sent letters and called. From what my experience these guys are seemingly being fraudulent. Dont sign any contracts...they wont let you out of it and continue to illegally charge members even after the first year.... really bad company to do business with.
JO
John Stockman
Great location with great staff and friendly environment. My five-star review goes mainly toward the staff who make the workout and hygiene-facilities feel comfortable, accessible, and welcoming. I have seen a very tall man work here for some time who, additionally, has always been friendly and prompt to the concerns of guests. His coworkers, almost always, are in light-humor, too.
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Jen Doll
Love the circuits, front desk is always warm and friendly, clean, enough machines dont wait it line. Only complaint is the bikes, they arent real speed bikes, they actually wont allow you to stand up and peddle. My favorite cardio is on the bike, but cant get my real bike workout in as Im stuck in the seat
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Daniel Araiza
Great place to workout. Although compared to most other PF this one has push-over employees. Really just get paid to stand. The motto is "judgment free zone" and some of the other gym goers dont seem to be aware of that, and the employees do nothing to help make this a comfortable place.
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Sarah Kluck
Great gym, especially for those who enjoy cardio. Not packed compared to 24 or LA Fitness even after work! Open 24 hours, large locker rooms and showers. Bring my sister in all the time with me, enjoy the Black Card perks! My only complaint is the stretching area is a bit small.
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Philippe DeatheRage
Ive used a couple different gyms and even different locations. I moved my membership to this location because of the atmosphere and staff. Its clean, the staff is friendly, and they dont blare music that overpowers your own headphones.
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Alex Poon
This place is great with the exception of that 1 guy that slams the alarm with every tiny bit of sound that comes out of the machine. I recommend staff inspection to prevent random disruptions and negative experience to members.
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Ethan Cas
The equipment is good, and Ive never seen, at any gym regardless of the cost, so many people cleaning their equipment. Its nice to see so many people take pride in the cleanliness and organization of their gym.