Address: | 60 Serramonte Center, Daly City, CA 94015, USA |
Phone: | +1 650-684-1234 |
Site: | crunch.com |
Rating: | 4.7 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 7AM–9PM 7AM–8PM |
AN
Andrea Adorno
I became a Crunch member about six months ago. The gym is great! Is clean, good equipment and excellent coaches. Two weeks ago they charged on my account the equivalent of 2 monthly memberships. I thought that was weird and contacted the gym, surprisingly he told me that the amount was due to the maintenance of the gym, and that the same amount will be charged every six months. The most upsetting thing in this situation for me is that at any moment I was informed about this maintenance fee. Thus, I told them that I wanted my money back, since I was never informed about it, but the attendant said it wasnt possible to do that. I sent them several emails and tried to contact through their app too and all they said was that this was a fee for the maintenance again. They never replied any of my other emails, even though they say it might take up to 48 hours to get a reply. Funny is that in order to make me become a member, they contacted me at least 4x a week, and now that I have an actual problem and want to speak with them I get no replies. How can I trust an establishment like that with my credit card information? I feel like I was robbed, and unfortunately I dont feel like being part of their club anymore.
HE
hepson C
This is a great gym in Daly City/South San Francisco. Ever since the Ballys on El Camino had to shut down, a lot of their members have been struggling to find a decent gym with a decent price equivalent to Ballys. It would be a great opportunity for someone to take the El Camino location and rebuild a better gym. The staff here is very friendly and the facility is really clean, maintenance and custodians are constantly working the entire place so theres never a chance for dirt or mess. It can get busy during the usual peak time but its manageable.
RO
Rob Prickett
So far so good. Round weights. Multiple power racks. 10 and 25lb bumper plates, with plenty of room to setup deadlift. Thats all I need. I dont do classes or use any machines, so no comment there. Other perks: Clean facility. Friendly staff. Towel service. Sauna. Shower. Only downside is, I would like if staff were nazis about putting plates back where they belong. Enforcement on this would be great. Hunting around costs 5-10 extra minutes per session. Not a deal breaker though.
MA
Mandana Jamei
Love this gym! The staff are just a group of marvelous people. I have been member here for more than two years and I go to this gym 4 -5 times a week. Even when i dont feel to do heavy exercise I just go to do some light cardio as I just love the atmosphere of this place. Thank you Crunch
BE
Ben Leong
Awesome gym great space. Its huge and lots of room to workout never too crowded plus great customer service from the General Manager Mahogany Lenard. I totally recommend Crunch Daly City.
AN
Anton Tyshko
I moved to another city and called them to cancel my membership but they said that cant do this by phone, so I need to visit store in person. You should definitely improve your service.
AL
Allison Levine
Lately also the shower area is always filthy. The San Mateo location never has these problems, seems to be run much better. This location also really needs new towels like yesterday
SI
silvia chan
Love the Gym, Martin very help full and friendly, the gym is very appealing and spacious , I would recommend it to everyone, they have great classes. its just great overall!!
CE
Cez Raquion
very clean gym, lots of equipments, they have lockers, showers, and sauna..
MA
Marcel Williams
Always clean and neat. Nice gym to become a regular to.
PE
Peter Karasev
Very non-garbage, A++