Wheel Works

5 Skyline Plaza, Daly City, CA 94015, USA

Address:	5 Skyline Plaza, Daly City, CA 94015, USA
Phone:	+1 415-349-7968
Site:	local.wheelworks.net
Rating:	2.3
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 20

Reviews 13

John C

I called in advance to find out how much the cost would be, and to make sure they had the correct tires for my car. The person on the phone said "Sure, we have them," quoted me a price and said I could come by any time. This person told me their name was Jimmy, and told me to ask for him. I repeated Jimmy to the voice on the phone before I hung up and received an affirmation on the name. When I got there, and said I had spoken with Jimmy, the guy behind the counter chuckled and said "There is no one working here with that name." I rolled my eyes because I could tell what was comming next. I showed him the number I had called on my cell phone, and said "Is that not the number here." He told me it was not. I repeated myself, and he said it was not the number, and after a moment added "It might ring here." He repeated that twice. So he starts giving me instructions and trying to take information from me and such, and I said "Im going to need to know how much before we get started here." Sure enough the new price turned out to be $100 more than the fantom had quoted me over the phone. I called him an a**h*le and left angrily. Maybe they think irritating customers is funny. Im not done yet. Ill be contacting the Better Business Bureau as well because bait and switch is an illegal business practice. What a thoroughly irritating experience.

The Wolf Trail

Light stops working and flashlight I realized that the need to change fuses.The company is so-so, changed a couple of fuses and drove on ,People do not rush It looks like no one cares... Afraid to change the oil and do all sorts of testing !The Company does not inspire confidence... Свет перестает работать и фонарик я понял, что нужно менять компанию fuses.The так себе, изменил пару предохранителей и поехали дальше, люди не спешат Похоже, никто не заботится ... Боясь, чтобы менять масло и делать все виды тестирования! Компания не внушает доверия

Kellie Nail

After picking a friend up from the airport, we realized I had a huge bolt in my rear right tire. Thank goodness I have 24-hour Audi roadside assistance. The guy who came to change the tire was super nice and suggested I go to Wheel Works. They told me I needed a new tire and they didnt have my brand in stock, but would put a comparable brand on. I was so frustrated that I just said ok...thinking the worst part was going to be having one tire in a different brand. Thank goodness my friend called her dad to ask what he thought (I should have called Audi). The first thing he said is NO...an all wheel drive car must have the same tires or the treads need to be within a certain diameter of each other or the car can be misaligned causing more damage to all of the tires and the car. WTH? I am so mad at Kenny at Wheel Works for not knowing that...hello, isnt it your job to know tires and cars?

Phyliss Wright

Today I had a wonderful experience at Wheel Work I was initially very dissatisfied but it was more of a misunderstanding on my part. Fortunately, Mario was very professional and very patient with me so the end result was very good. I had gone in over a month ago to have my headlight checked out because it was not working properly and I was told it was an electrical problem. This month while getting an oil change at another place, I asked them to check out my headlight, they said they could not take the casing off because it was broken and whoever had looked at my light last must have broken it. I was madder than mad, so I called Wheel Works and told them what was said . Long story short, Mario fixed my headlight, my casing was not glued on. Everything turned out good!!!

Anonymous User

Came here 2 days ago with my ride and i walked up to the counter and noticed no one there so I went in the working area and asked for help. One of the workers said they will help me after he finishes this car. Waited 20 mins, as soon as he finishes he leaves and forgets I was ever here. As i approach the counter once again, Another staff member, gave me attitude and said "Move your car". Do not recommend this place if u have a nice imported japanese car. They hate on your car.

Bruce Goren

Came in for an oil change with a coupon they mailed to me, turns out my service was one penny short of qualifying for the discount. Then, after the ensuing price gouging they delivered the vehicle with a brand new two inch long half inch wide gash on the top portion of my left front quarter panel. Pointed it out to the manager who of course denied they had done the damage. Bottom line is they have lost my business forever going forward.

Son Lee

I agree with one of the reviewers. You need to talk to Kenny whos the manager over there and is very friendly knowledgeable and can get you the deal. The rest of the employees sound beat down and a little kurt. Theyre not rude but theyre just not friendly. One of them is Mauricio. I hang out there when I get my tires installed to talk to the technicians and I find they are more friendlier than the staff at the counter.

Alex Munteanu

Changed my tiers here and when I got the car back my subwoofer was broken. Whoever placed my spare back in the trunk was careless and tire the connecting wires. Had to do half the fix myself and went to them to do the rest because I didnt have the proper tools. They made the fix but it took some convincing. Tire change was done well but the rest of the experience was unpleasant.

The Meneses

Drop off the car to have oil change (no appt) at 9am. Then they tell me to pick up the truck at 1pm. 4hrs to do a oil change? How is this kind of company still alive. If you want to waste your time then this is the best place to go. I have a life so am going somewhere they can do oil change in lessdone 4hrs.

Mark Gebert

I have mixed feelings about this place. One of the service managers (Kenny) is great - super friendly and always applies the coupon discount without me having to show the coupon. However, there are some not so friendly folks here as well like the one who just hung up on me after I said hello......

Anonymous User

Whether its a 4 hour oil change on any given mid-morning weekday, or a 26.7 minute wait when youre put on hold, wheel works is the best place to waste your time. Bring a book and plop right down on the greasy torn faux leather couches, because youre in for a very irritating period of time.

sonia ibarra

I bought 2 tires for my Benz on Sunday 2 days later one of the tires blow out on the freeway on my way home the most scary moment of my life . They sold me a defect tired and charge me like a brand new one . BAD BUSINESS!! Do not recommend!!!!

Anonymous User

Took forever to install starter. Over 3-4 hours and then later that night my car was stolen. Very suspicious if one of the mechanics stole it or a friend of a mechanic. Never going back to them again.