|Address:||638 Cantrill Dr, Davis, CA 95618, USA|
|Working:||7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed|
More expensive than Toyota Dealer! I brought my Prius in 4/19/16 for a 60,000 mile service, which is oil change and filter and replacing air cabin and air engine filters. I was given an estimate of $406, with 2.1 hours labor. They first defended this price, but when I told them I paid $136 on 10/22/15 for an oil change and filter there (.9 hr labor), the price was lowered to $345. I then noticed that the estimate charged twice for the cabin filter, and they said they would deduct another $37, but when I asked them to lower the duplicate labor as well (which was .3 hr for each air filter), I was refused service and told to go elsewhere. Miata Toyota in Sacramento charges $305.95 for 60k service. I dealt with Bob, the owner, who has probably processed hundreds for oil and air filter changes for Priuses in Davis -- how could he not know from the start that $406 was an inflated charge?
This is the only repair shop we now take our cars to, and its the most ethical and trustworthy place Ive been to in Davis. Prices are very reasonable, repairs are excellent, the explanations from Bob and Jared are thorough, and I have nothing but praise for the job they do. Even when weve had odd things happen at the most inopportune times, this business has never hesitated to have us bring the car right in, and has even given us advice over the phone when we werent sure if it was safe to drive the car in or not. Even their dog is friendly when greeting me. Our two cars together have about 350,000 miles on them, and theyre running great. I cant recommend this place enough.
I have a 2008 Saab 9-3. Needless to say it is not the easiest car to find parts for or work on since Saab went out of business. Davis Imports have serviced my car to an exceptional level, their customer service is amazing, prices extremely competitive, and the work is done to the highest standard. Short story, we were driving home to Phoenix for Christmas when a code came up. Turned out the fuel pump was about to go out. We took it in and the guys were able to find a new fuel pump, install it and get us back on the road to get home before Christmas Eve! We wouldnt have made it home if it wasnt for Jared and the team at Davis Imports!
Took a 1972 super Beatle to get fixed because it would not start. They charged me around $350 and promised the car would be running. Pick it up from the shop a few days after and that same day the car died on the way home... Took it a second time and they charged me $49 for an $8 part that I could have placed myself. In addition, I had stated to them that I wanted to be notified before they did anymore of their "work" to my Beatle. Do not come here;just save your money and go somewhere else. I finally found a place in Fairfield that did a great job and brought my car back to running speed.
Dealership mechanics had told me that there was a defective part in my car that needed to be replaced which would have cost several thousand dollars. I took my car to Davis Import Auto Services and they instructed me that the original evaluation by the dealership was incorrect and that the true source of the problem would only cost a couple of hundred dollars to fix. They saved me a significant amount of money and didnt BS me. I would highly recommend them.
Had brought a car for repair there a couple of years ago, was very satisfied with the service but didnt take the time to write a review. Last week I brought my 2002 VW Jetta for a thorough inspection. Again, excellent service. Jarad explained every repair, even suggested the most efficient and least costly solution given that the car is 13 years old (but still good). I highly recommend this mechanic.
customer service really struggled. refused to give a simple quote to replace my leaky radiator, made me stand and wait to pay for 20 minutes while simply chatting with a non-customer, expensive oil change and inspection provided little-no information on the car: brakes, tires, etc. confused given other reviews; would rather go to the dealer.
I dropped my car here after it broke down. They were very patient and accommodating as I looked for a junkyard that would buy my car, allowing me to leave it at their shop even though I wasnt paying for any services. I think that speaks volumes about the owners.
Great mechanics, fair prices, family owned. All of those things are so rare anymore. I also value the extra pair of eyes on the condition of my car; not being an automotive person, it is like having a mechanic in the family.
The customer service at this facility was excellent. They got my car in and done the same day. However, I think the price was a little steep for this kind of job. Otherwise my experience was great!
They know how to work on Volkswagens. Prices have gotten higher with the new management, but they stand by their work, and get it right the first time. Nice people.
Thank you for your excellent service, I couldnt be happier. The repair work was done on time and Im completely satisfied. THANK YOU!
Classy & exceptional customer service & competitive prices! Rafael makes sure my cars stay in tip top shape.
Best service ever!!! Reafael and tisha helpd me so muce and were so nice to me! Thank u!