Address: | 780 N Diamond Bar Blvd, Diamond Bar, CA 91765, USA |
Phone: | +1 909-396-9700 |
Site: | honest1diamondbar.com |
Rating: | 3.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 7AM–4PM Closed |
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baar20001
Avoid this place! The positive feed backs are made by their friends and all are fake! I called last week for AC repair. I was given an appointment for 8 am on Saturday (today). I told them I have very limited time and I was told we will inspect the car as soon as we have the car and will tell you what is wrong and will fix it. I was on my appointment at 7:50am. He said we are busy and leave the car and I will call you about 1 hour. He said they will charge me $19.95 + Tax to just look at the car. Nobody called me after 1 hour, I called them 3 times between 9:00 to 9:15am until somebody picked up and told me we are just pulled your car in and inspecting now, I will call you shortly! Again no call back and I nobody pick up the phone at 10am. I drove to the shop and I found my car is outside the place that I left it at 8 am. when I asked him what happened and why nobody called me back the rude person said, we havent had time and leave the car we will look at it in 1 hour. It means they even didnt look at the car, they lie to me and never anybody looked at the car. I asked why you have told me 3 times since morning that it will take 1 hour and still nobody hasnt looked at the car? The inspection takes only 10 minutes. He didnt answer my questions and very rude gave me the key.
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alireza esfahane
The most dishonest place you can find! Go to this auto care if you have extra money and dont care about your car. They easily change the parts instead of fixing a small problem like changing a fuse and charge you hundreds of $$$ for nothing (because they are not experts). I was there for just inspection of my care I lost 4 hours and they couldnt even tell me what is wrong with my car. Finally, I was told, a part of engine needs to be replace for $850. It will take 3-4 days to be fixed! I couldnt leave the car. They charged me $54 just for their wrong diagnosis, I went to other shop, my car was inspected in 10 minutes and fixed in 5 minutes. Just the fuse was replaced. I was charged for $15. Save your time and money, be far from this shop
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Joshua Bailey
My girl got her oil change here and when the next maintenance was due on her car I decided to change her oil these people tightened the oil plug to tight to a point the bolt was stripped, I couldnt get it off with a tool took over an hour to finally get it off from how tight they tightened it, when i saw the oil that came out of the motor i was even more pissed they put cheap oil in her car. Warning you now never go to honest auto care they are not honest people then I went to change out the oil filter and they never changed it out it was the same oil filter from last time they charged my girl all this money and the entire oil change was cheap and half asset worse place to take your vehicle. For now on Im fixing her car
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Charles Kirk
my experience at Honest-1 Auto Care was 1st Rate all the way, they fixed a problem for me i thought was going to be a lot of money but it wasnt at all. fixed it for nothing. Had them check out belts, Brakes a wiper,.gave me an oil change and Fixed a turn signal lite for free. Everything was fine They charged me just for the oil change, Originally I was there not long b4 closeing so i left the car. took me home, called in morning.picked me up, they did a Great job with honesty, and More, Thanks to All there, Charles Kirk
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Angela Badillo
This review comes from Dave Gimbi - Diamond Bar, CA Harry and Jr. are the best around. And hopefully Honest -1 corporation realizes this. Very fair and open to rationalize in proper order what your car needs. My 2006 Honda has 180,000 and my 2008 Chrysler has 111,000 miles. He also now works on my fiancées car with 150,000 miles who brings her car from Long Beach. So pretty obvious, I think the world of this father / son team.
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Christine Marie Bryant
They always take very good care of me here. Getting my car fixed for some reason or another is stressful because it messes up my entire day but when I bring my car into Honest 1 Auto, the stress just melts away. I wouldnt trust my car with anyone else. Thank you Harry and Harry for always taking good care of me!
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KEVIN NUNEZ
They take good care of my car here. Harry is the owner let him know Kevin sent you there! Excellent service, clean place, wifi to work while you wait, coffee/water, and affordable pricing! I drive Uber and Lyft so my car needs to be checked often and running smooth oil changes, breaks, ac, tire rotation etc.
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Christopher Conover
When replacing an engine, you would think they would replace all the seals as well...I had to go back and they charged me to pull the engine to replace a seal they didnt replace. Not recommended due to lack of common sense. Go with a AAA approved auto repair for the peace of mind.
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David De Mers
Amazing. Just went in for a check engine light. Expected the song and dance with the big problem that needed to be fixed and a big price tag to go with it. Instead I got a straight explanation for a problem that was not urgent. No charge! These guys really are Honest!
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David Gillich
Have taken a couple of my cars here several times. Pricing is always reasonable and the quality of work is good and they stand behind it with a good warranty and roadside service, if needed (which I havent)
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Hong Delmonico
I trust them with all my auto needs. The place is clean, inviting and comfortable while youre waiting for your car to be serviced. They provide free shuttle service. They have a small childrens play area.
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Robert Bauer
Great, trustworthy, reliable and reasonably priced service.The professionalism of a chain with the charm of a family owned and operated franchise. I have been coming here for years.
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Josh Brillhart
Had them perform an engine and transmission swap done on my Honda Civic. Couldnt be happier. Staff is polite and knowledgeable. Will definitely be returning for any future repairs.
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Ms. Miller, MA & MAEd -The Art of Critical Thinking
These guys are outstanding! They provide exceptional service. Their name speaks for itself. By far the best team of mechanics I have ever experienced. Will never go anywhere else.
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Raj Bhakta
Very neat and clean place. I was very much impressed with their professionalism in dealing with repairs, quotation and going extra miles to complete the work on time.
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Donald Wong
Ive been coming here since they opened. Very honest team here. Harry (senior) and his son Junior, are good at what they do, and I service all of my vehicles here.
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Robin Toepperwein
Had purchased a discount coupon that they didnt want to honor. They treated me like a wet food stamp.
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Julie Torres
The best honest mechanics around, not out to rip you off like some places are!