Address: | 2523 S Bristol St, Santa Ana, CA 92704, USA |
Phone: | +1 714-549-8581 |
Site: | midas.com |
Rating: | 2.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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lorena Martinez
First off, I drove all the way out here from the city of Orange, thinking wow what an awesome deal an oil change for 24.99. Of course this is the price at a coupon price. I walk in the front doors, the gentleman behind the counter asked me how they can help me. I stated I am here for an oil change, I have a 24.99 coupon for an oil change. He proceeds to ask me the type of car and model, along with the year. So, I answer, "its a Ford Five Hundred 2005." He then, punches the information into his computer and states,"According to Ford specifications your car uses synthetic oil, and its what we have to use for your car..." I do believe this guy was the manager, I guess we all have target goal lines to hit. Now, It would have been more believable if he said," Sure, we can honor that coupon, but the coupon only covers 5 quarts and there will be an additional charge for your vehical which uses 6quarts. He didnt, so I didnt, that is get my oil changed there... For the record I would have rated them zero stars if I could based on customer service...
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Andres Tzintzun
i went there on a early morning just to go check my AC on my vehicle. The receptionist (old man) told me i brought in my vehicle with three different codes on my car. Right away he said oh we can diagnose it and tell you what is wrong. I usually do my own work on the car but AC is not my cup of tea. After clearing up my codes they havent been back. This is why i dont trust shops with my car. I should of known better. I am never taking my vehicle back to this shady place. I recommend to stay out that rude old asian guy is nothing but a thief. There were alot of people walking away from this service all because of him. i even managed to help an elderly person change his breaks. I live two blocks away, he brought in new brakes and they were telling him its going to be $80.00 for install and $30.00 for inspection. I just charged him $20.00 changed his breaks and he left home happy. F*&^ Midas and everything they represent.
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Anonymous User
I was being told that they are having promotion for oil change and they have a lot of people doing oil change on Tuesday so just ask me to bring the car in itll only take 30 min. When I get there then he told me the wait is an hour and 30 min. Owner Albert will try to say anything to get you to the shop. Owner is rude and will yell at you if you start questioning him bout what he promised on the phone. I asked how many people he has on Tuesday for oil change and he responded "none of your business". In summary, the owner is rude and play mind tricks on the phone. He will never earn my business. Avoid is possible.
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Marcos s
I had a clunking noise coming from the drivers side wheel area. I asked the old asian guy if he can check it. He said yes and he can tell me with one hundred percent accuracy what the problem was. He charges me 35 bucks and they "check it". Then they say its the Rack and pinion and it will be $600 but they arent sure if its that part. They didnt even take off the wheel when they checked my car. I went home and checked and turns out it was just worn out sway bar links. You could see the bushings were all cracked and torn. Fixed myself for $77... Never going to Midas again.
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Shane Gallick
Absolutely the worst place I have taken my car. I had bought a deal on groupon where I could get my oil changed here and the guy I talked to in person was rude and cut me off half way through the sentence by picking up the phone and making me wait. Then when I showed him the coupon I had he said he didnt have enough time to do it and it was 3 hours before they closed. No apology no bye or anything and then he picked up the phone again. I would rather slam my car into this building rather than take it there to get fixed. F this place.
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Steve Lawson
I have used this location once, recommended it to a friend who used and Im going to use it again tomorrow. Bottom line is that this facility does a good job, fast and at a good price. I was taken back when the manager thanked me for my business and invited me to come back for other services. My friend also had a good experience with them. Its a pleasure to deal with someone who actually takes pride in their work, reputation and cares about your satisfaction.
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Mark Bock
I have two vans and my sons both bring their cars to Albert. He and his staff give professional service and actually explain in great detail what is going on with the vehicles. Honest people who do great work. Even thought they are busy all the time, they still make the repairs happen fast and get us back on the road!
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Anonymous User
Terrible experience. Nice and friendly when you come in. Give you a decent quote. Then call and start adding "complications". Unless you are willing to dig in and have a shouting match with them, its not worth going here. A rear bearing joint replacement eventually wound up costing me more than the dealer!
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Lucia Perfectcuts
Albert knows what he is doing and so do his mechanics. And they are honest. Gotta love a place that sees a lady with a broken car and doesnt take every dollar possible from her! Good people. Great service. Been there 3 times now and will keep going every time my van needs it.
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Francisco Chavarria
No hacen un buen trabajo. Fui por un combio de aceite y me dejaron con una fuga de aceite y no me dijeron nada.
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son high
Albert is the man...