Caliber Collision

11528 Martens River Cir, Fountain Valley, CA 92708, USA

Address:	11528 Martens River Cir, Fountain Valley, CA 92708, USA
Phone:	+1 714-556-9433
Site:	calibercollision.com
Rating:	3.1
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 13

Reviews 5

Mike Lu

3/15/16: Went in to get an estimate, Michael said he will call me when approved by my insurance. 4/20/16: Called to find Michael fired, my file was sitting around. James Dunn took over and said will take good care of me. Said he will order my fender now, when it arrives "Jim" will call me and I bring car in to get fixed. 5/5/16: No calls so I called them (again) to check up on status, Jim said parts arrived and will call me later in the day to schedule for 5/6/16 to bring my car in. 5/9/16: No calls again so I called Jim. Jim pretend that this is first time we had conversation and I must have spoke to another Jim. Forward email Jim sent back on 4/20/16, now he said he did not speak to me on 5/5/16 and he never ordered the part and when I replied back exact quote from him on 5/5/16 he said I am bashing him and I should go to another company. Be prepared to do all the work of reminding them of what needs to be done, and even then be prepared for them not doing the work they promised to do. Unfortunately this is like many shops in the area, very unprofessional.

Donna Heim

I was very pleased with the quality of the customer service and body work at Caliber Collision in Fountain Valley. Jeremy, the friendly and helpful service advisor who handled my repair, made it an easy experience from start to finish. He also arranged for a budget-friendly car-rental agency a few blocks away to quickly pick me up and get me into a rental car for a couple of days. Calibers skilled painter did an outstanding job matching the paint of the replaced panels; a much closer match than the dealership did last year when they repaired a ding for me. The car looked beautiful and was ready to drive away before the promised time!

Susan Johnston

This car repair facility is outstanding. Joey Lopez is the Manager. We have had to take our car in on several different occasions. They are true professionals: efficient, excellent at what they do, and extremely courteous. I would not think of going elsewhere. S. Johnston

Tim Bekmaz

They were too busy to write an estimate for me. Ill find another shop no big deal

Jeff H

Amazing work by extremely nice and helpful people. Jeremy made it so easy!