Address: | 6080 Dublin Blvd, Dublin, CA 94568, USA |
Phone: | +1 925-829-5571 |
Site: | serviceking.com |
Rating: | 5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed |
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Anonymous User
My wife rear ended a SUV while trying to get onto the freeway in her 2004 Camry. A pedestrian decided to run in front of the SUV, which made it stop suddenly. The front end of the Camry was pushed back all the way to the radiator, but my wife was still able to drive the Camry. I called our insurance and they recommended Magnussen Car West Auto Body. Upon arriving at Magnussens, a very friendly estimator came out and provided a written estimate to repair the 2004 Camry. My ethnicity is different from the estimator and I didnt feel any prejudice whatsoever. We went ahead and had Magnussens repair the 2004 Camry. When we went to pick up the Camry, I was quite pleasantly surprised. The Camry looked better than when we purchased it brand new. I work with color on a professional basis, and the color of the repaired hood and front bumper matched the rest of the vehicle perfectly. The engine compartment looked stronger after they repaired it than before the accident. We did not have to pay one penny more than the written estimate. Should I ever never need auto work done on my three cars, I will always take them to Magnussen Car West Auto Body.
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Eileen C
I went in for an estimate on a Saturday for a damage to my rear bumper and spoke with the receptionist, Dina, who was very nice. After a very short wait, Koop came out and was extremely helpful and professional in going over the different options and route that I could take in getting my bumper repaired. I was not pressured into using them for repair service. After reviewing my options, I went ahead and booked an appointment for Monday. I really appreciated the honesty and really believe that this company cares more about their customers and providing quality service for fair prices than they do about simply making money. Kudos for really delivering on customer service!
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Antoinette Russell
I love this place!! This is the second time that I needed work done on my car. I spoke with Sheri Cardadeiro and she was Fantastic!!! I had a rental car ready for me when I dropped off my car, and I was in and out in no time, and that is important to me and my time. She texted me when my parts where in and let me know how long it would take to fix my car. When my car was ready I came in and she had the car brought to me, it was cleaned and beautiful. The work that they do is excellent. I will use them again and again, and love working with Sheri and hope that if I need them I will be able to work with her!!!
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Paul Turcotte
I just brought in my 2010 Armada for some body work and was extremely pleased with the profesionalism and quality of the craftsmanship. Robert Robinson was my advisor and provided me great service every step of the way. He was flexible with with challenging work schedule and made sure I was kept informed every step of the way. This body shop really knows how to treat customer well! Not only would I recommend this to others, I plan to bring in my wifes car which could also benefit from Car Wests care. Thanks for a job well done!
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Rebeca Labrador
I am very happy with the service I had, the body work on my Nissan Maxima was done professionaly and quick. I got more of what I was told and expected, I had very good experience with Car West Auto Body in Dublin and specially with Sheri Cardadeiro, she handled everything for me, she was very friendly and professional and took care of every single detail (insurance documentation, etc). Definitely I would recommend this body shop to everyone. :-)
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Jassim Shaikh
Awesome service !!!! From day one to pickup day regular status update every day. Especially, Service Agent - Robert Robinson did a splendid job and gave a stupendous service by fixing my car as promised as brand new. I would strongly recommend to fix your cars with Service King. They are King of repair as their name says. Even the front desk representatives were very supportive and helpful.
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Nitin Mathew
These folks are on top of their game. From the moment I was received in the parking lot to the moment I got my car back after it being fixed...the CarWest team was all about customer service. Excellent employees who are personable and treat you as someone they want to make friends with rather than someone they want to make money from. Dont know how else to put it...Excellent says it all!
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Jeff Hamlin
Sherman Pung did a phenomenal job for us. We had our Odyssey hit and had to deal with State Farm on the claim. We wanted the damage from the accident fixed but also wanted additional work done. Sherman dealt with the adjuster and made the entire process simply and easy. Sherman and Car West made our car look like new and I have recommended them to my family and friends.
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Lucy Hansen
I have commuted to work for 16 years. Other drivers have hit me 7 times. Thank goodness for Sheri Cardadeiro and Car West Auto who has been able to return my car to look like new--even better than it was before. The work was done quickly and perfectly. It is nice to get some TLC with such great service. My last trip in I told Sheri that we had to stop meeting like this.
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Ryan Blake
Great customer service and didnt mind me asking a lot of questions. They fixed a doors automatic window and even did some touch up on the other door so it wouldnt have so much wear and tear and break as well. Doing that little bit extra will make this a recommended spot for me.
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Prasanna VS
Highly recommend Car west. My 10 year old car was rear ended and the repair quality was top notch, paint matching is the best Ive ever seen. The friendliness and consummate professionalism of the manager Summer Ward made my overall experience there very pleasant.
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Brooks Lively
Repair looks great. I really appreciated the great communication with daily text updates on the repair of my car. Also, when a small issue came up later related to the repair the shop got me in quickly and fixed the issue over my lunch break. I highly recommend.
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Ted S
Sherman Pung patiently explained the process, how long it would take, took care of getting a rental car. The rear end bumper was replaced just like Sherman explained. The only problem is getting my car in and out, as the lot is FULL of other cars.
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Anonymous User
They do a great job. I would recomend this body shop to everyone I know. The turn around is fast and the work is good. Plus they warrenty their work so if their is any problem, you can just go back and get it fixed.
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Holger Tamm
Great experience with Robert at CarWest - quick assessment - reliable updates and on-time delivery, excellent results - this is how service should be.
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David Lee
Robbert did a great job with my car. He volunteered to fix some minor scratchers for free. Great experience and trustworthy services.
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Stacy McMillan
Sheri Cardadeiro was awesome! Such great service. I highly recommend Car West for their professionalism, quality and friendliness!
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Jonathan Nagy
Great service, very easy to work with and accommodating to my schedule. There is really nothing more I could ask of a body shop.