Address: | 10148 Iron Rock Way, Elk Grove, CA 95624, USA |
Phone: | +1 916-686-6661 |
Rating: | 3 |
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Arron Brock
Worst body shop ever, the owner does not warranty his work, use cheap paint, and horrible body work, see for yourself . They repair my daughters 2013 BMW from a accident back in APRIL 2016, and now the paint is cracking, peeling, and a closer look reveals a orange peel finish, it looks like it was painted with a can of paint. I contacted the owner, and showed him the horrible job, and he said he would not fix it, because its a result of her driving..We told him ,THE paint cracks were only in the areas were he repaired. He said not his problem and walked off..BEWARE, SCAMMER, DONT WARRANTY WORK, WORST PAINT JOB EVER..
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Chris Gurule
The customer requested a tow to the shop after 5:30 p.m. when the shop closes at 5:00 p.m. I gave the customer bags for her items and prepared a preliminary estimate. I assisted the customer by letting her use the shop phone to call for a taxi as she was leaving on vacation. The following day her mother called to say that she wanted the vehicle moved to another shop. We had already began to tear the vehicle down to perform the work. Typically we help with the tow if the work is performed by our shop. We tried to help this customer, but she decided to go elsewhere.
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Kimberly Rains
EXTREMELY UNPROFESSIONAL!! Chris the owner had the NERVE to call my mother and yell at her because our dealership referred us to a different body shop that was almost $1000.00 cheaper than the estimate Chris gave us!! Hey Chris, why dont you come over to the house with your rude macho attitude and try to yell at my mother?? Are you afraid? I DARE you to talk to me face to face!! FYI... I wonder how many referrals youll be getting after I make a complaint to the dealership, to my insurance company, and the better business bureau!!
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Tonethan Mctoneson
The Free towing and car rental displayed on the website is not free. Chris Gurule of Premier Autobody is the most discomforting and stressful person ive ever tried to do business with. I ended up towing my car from his establishment to Andrews in Elk Grove which cost me around $390 total to release while Andrew offered to pay for towing and storage. Save yourself a hassle and just go to andrews.