Ulta Beauty

3300 Broadway St #15, Eureka, CA 95501, USA

Address:	3300 Broadway St #15, Eureka, CA 95501, USA
Phone:	+1 707-441-9403
Site:	ulta.com
Rating:	3.6
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–8PM 11AM–6PM

Location

Photos 39

Reviews 11

Sphynx Lennon

I hate writing reviews, but here it goes. Will not be going there again. Went in today just to look around and see if I could find a red lipstick. Ive been in before, and have received average service. Some of the workers can be friendly, unfortunately you have to look like an uppity pre-tween or bleached, bronzed and bedazzled soccer mom to be taken seriously. Im not a 24/7 fashionista, but I still like makeup and buy it. Wasnt greeted or even acknowledged when I was there today. I know I look slightly different with my choice of hair, and excuse me if I was wearing sweatpants, I had been running errands ALL day, but acting aloof and pretentious is really unnecessary and not professional. I think Ive received helpful advice from two workers over the many times Ive been there. Its a shame the only Sephora around here is in Redding, rather prefer them over Ulta anyways as their products may be more expensive but are better quality. Also, why the f*#@ do people act offended and repulsed when you actually swatch or try the product testers when you clean them? Unless stated on the label, that IS what they are there for, hence the alcohol spray and tissues. Overall, Im super bummed. But oh well, I dont want to spend my money somewhere where the employees arent welcoming, encouraging, and helpful to all customers.

Jody Hotze

Horrible customer service! There was a free gift with purchase that I was going to ask about when checking out but the first thing the girl at the register said to me was "what is your phone number?" Not hello, how are you, did you find everything ok? Then she couldnt figure out my coupon, pretended to add it and repeated the same total twice, didnt ask for help and tried to go past it fast so I wouldnt notice. I waited to give her a chance to catch the free gift with purchase but she didnt say a word, stood there blinking at me while I spent $100 probably hoping I would leave as quickly as possible. I will never shop there again.

Peggy Candrian

This store has anything you might possibly need for your skin, hair, and nails. The products that I have purchased at Ulta have exceeded my expectations and I will continue to shop there . The people that work work there are usually very kind and helpful, except on a couple of occasions. Those times the shop assistant was a bit snotty, not helping anyone else and not seemingly interested in helping someone of my age, I assume. If that happens again, I will speak to that persons supervisor. Overall I highly recommend the Ulta store in Eureka for good quality merchandise and a wide variety of beauty products.

Shawniah Rock

So I came in wanting pastel pink hair, They bleached it, burned my arm with bleach cause the girl was so sloppy. They put the dye in and it only colored my roots and the rest of my hair was an ugly orange color. They seriously made me pay full price and the only thing done right was about an inch of my roots. And they took about 7 hours for that, when sadly i could have done a better job in about 2 and a half.

Kelli Spaulding

Love my local Ulta. The SAs are amazing and so helpful and friendly. I love being able to get everything from one place. Love the platinum program and all of the coupons and deals I am able to get. I highly recommend Ulta!!!

Toriie Christie

I have always had trouble finding a person to cut my hair right. Until I met Felisha! she is the only one I will let cut my hair from now on, she is the best! The workers there are also very nice.

Caitlyn Still

There is a wide selection of beauty products, the staff is polite and the reward program is very nice too. Items go out of stock quickly though, and customer service is on the iffy side.

M Denae Etter

The girls arent super proactive about askimg if you need help, but I prefer that. When I do need help and ask they are super helpful. Got great recommendations and sample products

Alexandra Blouin

Im not afraid to take chances on higher quality makeup because their return policy is SO HELPFUL. Staff knows their stuff.

Kelly Cook

I love make- up and most all of the people that work in there are very helpful and knowledgeable

Ryan Dale

A bit snooty for no reason