Folsom Lake Toyota Collision Center

12747 Folsom Blvd, Folsom, CA 95630, USA

Address:	12747 Folsom Blvd, Folsom, CA 95630, USA
Phone:	+1 916-355-1531
Site:	folsomlaketoyotacollision.com
Rating:	4.5
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 62

Reviews 5

Andres Felipe

My Experience Since I left my Sienna for repair I never received a call from their staff for update, I left a message but they never call me back. I decided to drop by one afternoon to find out what was really going on, Lance was talking over the phone when I got there few minutes later he excuse himself and went straight to the shop so I waited at the lobby for 22 minutes then he finally show up holding an old headlamp which I think a piece of garbage that had pick up somewhere just to show me that he is working on something… I asked him if I can see the van, we went to the shop and I was surprised on what I saw and smelled they just started the repair minutes ago I can really tell by the technician’s actions. Not to mention the service is six days overdue a big miss on given estimated completion date. It never felt like my car was a priority for this repair facility I told Lance that I need the vehicle because my rental is limited. I did my best to inspect the vehicle after repair found a part that was not properly installed and extra part that is not supposed to be there, gas cap fell because it’s not attach/hook, in fairness though I like the outcome of the paint job. I need to go back there one more time to complete the repair, ugh…… more wasted time.

Rondale Holloway

Hands down great customer service, body work, and overall quality. Jimmy, manager here is the man to see! Jims secretary is very polite and knowledgeable as well. I cannot believe its taken me so long to review them but I am WITHOUT a doubt pleased with the overall service provided here. I have been a customer since 2015 and plan to continue for as long as I own my vehicle.

DONNA PARKINSON

This body shop did an excellent job of getting my rear bumper replaced after a rear ender accident. They kept me informed and made it smooth to work with them. And my bumper is replaced and looking spiffy.

Michael Outslay

Terrific customer service and great job putting our car back together after a collision.

Stephen Early

Prompt service. Very friendly. Great work. Good communicators.