NOR-CAL Moving Services

3129 Corporate Pl, Hayward, CA 94545, USA

Address:	3129 Corporate Pl, Hayward, CA 94545, USA
Phone:	+1 510-371-4942
Site:	nor-calmoving.com
Rating:	4.4

Location

Photos 100

Reviews 7

Margot Homburg

Herewith I would like to give some feedback about the handling of my recent move from Novato, California to Bangkok, Thailand. The experience of interacting with the packing and unpacking staff was very positive. The crew in California was friendly and very accommodating with regard to logistical issues relevant to having 4 dogs and 2 cats in the house while the work was being done. The team here in Bangkok was equally helpful in that sense and eager to put things right. Unfortunately, however, the quality of the packing left a lot to be desired. I have moved many, many times over the globe – give me Asian packers any day – the packing is done really well albeit that items do disappear without serious supervision. I’ve never used Allied prior to this move and, based on a friend’s recommendation, thought I would – YES, this friend’s move was from Asia to the US – hence Asian packers! Worth mentioning with regard to the move in question: 1. Many wine glasses were broken which can be replaced but indicates clearly to me that not enough care was taken packing these fragile items. 1. Packaging was often damaged and open when brought out to be checked off of the list, especially those with linens and other soft goods were torn and arrived open – certainly not due to custom inspections because I paid a fee not to have that happen. 2. Astonishingly, none of the carpets, boxes with clothing, linens or other soft goods had any sort of de-moisturizing packets in them causing a musty smell resulting in a huge amount of unnecessary airing and refreshing of carpets, laundry and dry-cleaning to be done. 3. Several of my Adirondack chairs and loungers were packed without disassembly but some were taken apart, which, when this task became obviously to complicated, resulted in screws being simply sawed through. The crew here had the task to remove the old ones and replace these – how bizarre! 4. Get this though – one of my dining chairs was wrapped and then stuffed in the upper, removable portion of a 2-part valuable antique Chinese cabinet causing one of the legs to puncture through the side of it.... What a way to treat an expensive dining chair and a valuable piece of antique furniture. 5. To top it off, a large oil painting (125 x 125 cm) with lots of texture created by the paint was, prior to being crated, covered with paper, causing the heat from going across the Pacific and being in the Bangkok port prior to delivery to soften the paint and stick this paper to the paint over the entire piece. Never has this happened in the past and the unpacking staff were equally astounded. Obviously there was a serious lack of supervision during the packing and the experienced packers I was promised were not used throughout the entire process – other, corporate, jobs were more important and my little old private move, albeit still requiring a 40ft container, was squeezed in – this was also evident by how the job was originally scheduled and ended up being done in terms of manpower – different crew each day. Being on my own, it was impossible to check every packer – luckily I did discover quite a few items overlooked in cabinets and drawers… Yelp will certain get word as I’ve been advised to do and YES I should have used that tool to begin with – nonetheless no more Allied moves for me for sure – thank you very much!

Lorna Partington

The move itself was brilliantly handled by the moving team (lead by the loveliest man, Fernando). They arrived promptly and worked amazingly hard to get us out of our fourth-floor apartment (no elevator). I dont know how they got the piano out! Our stuff arrived at the other apartment on time and completely in tact. Every single item was logged at one end and accounted for at the other; I cannot fault the execution at all. The only reason I am not giving 5 stars is that I found the administration process frustrating in the extreme. No information was provided on the website, only in booklets and photocopied, hand-written notes. All the various forms (all if which were old-fashioned) had to be printed, signed, scanned, and emailed back. When youre packing up and dont have access to your printer/scanner, this is a giant pain. It was a particular problem when I was asked to resolve a payment issue at the very last minute or risk the entire move being cancelled, which involved running out to FedEx Office yet again in a mad panic. In the age of the internet, when even notary public services are online, I shouldnt have had to deal with any paperwork and should have been able to resolve the issue via the website. I hope that by the time I need its services again, the company will have addressed this!

Anonymous User

NorCal Movers is handling a complex move for us that involves a partial delivery to one city and storage in another. The entire team (estimator, packers, movers, drivers, home office coordinating team) has been well-organized, respectful of our property, polite, professional, thorough and efficient throughout the planning, packing, loading and partial delivery. Our move is still in process and the progress and professionalism thus far is a source of great comfort. I would recommend them and/or use them again, should the need arise. I have every confidence in the team to complete the storage and delivery portion of the job with the same degree of care and consideration.

kristine hong

This company guaranteed delivery in a specific window of time and have failed to keep their end of the deal. For the fees this company charges, I would definitely go with a different moving company. I am still waiting for my shipment to arrive.

Oscar Aguilar

Buen servisio

Ciro Garcia

Great place

Patrick Fontaine

I work here